Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mid-2011 iMac clicking sound

My mid-2011 iMac has recently started to make a "click.. click.. click.. click..." noise from the top-right of the display. This generally occurs when the computer is warm to the touch while running a sustained load, and ends shortly after the resource intensive application is closed. The nose is frequently accompanied by beach balls and/or crashes.


The most recently occurrence happened when I was an hour or two into a game of Civ5. The clicking noise ended after I saved and exited the game, but the next morning the iMac failed to awaken from sleep, showing a black screen with a spinning white indicator. Recovery required a forced-shutdown via the power button and restarting.



Does anyone know what components are in the top-right of an iMac that might be failing and/or in need of replacement?

iMac, OS X El Capitan (10.11.4)

Posted on Aug 26, 2016 3:24 PM

Reply
Question marked as Best reply

Posted on Aug 26, 2016 4:11 PM

If yours is an iMac 21.5-inch Mid 2011, the inside bits can be viewed in this

iFixit repair guide (logic board view, shows all internals; see section 33.)

User uploaded file

{in this view, the optical drive and cooling fan assemblies are both removed}

https://www.ifixit.com/Guide/iMac+Intel+21.5-Inch+EMC+2428+Logic+Board+Replaceme nt/5959


{There are no parts in the upper right behind the display that would account

for the noise; however upper center, is where the hard drive is located. And

a rotational hard drive can make clicking noises; before they die. And when

they do go out, usually the symptom and results are much like you say.

•See the main section of that specific guide to see the steps to get into the

location where the hard drive lives... Note: IF 2nd HDD was installed, it may

have been placed in upper right; an option, a small 2.5" could be fitted there.}

(You may choose to seek expert help; see steps in main guide to access.)


If yours is an iMac 27-inch Mid 2011, detailed guide or takeapart image for

a model identified as such by MacTracker.ca database - is not in iFixit guide.

Seems to look alot like 21.5 inch, except small details; they share some IDs.

The graphics processor and CPUs usually are different between 21.5/27-in.



So the suggestion is to consider an appointment at Apple store Genius to see

if they can determine a more exact cause of failure; it may be too old for them

to actually repair it. They may offer to send it out for repair to a certified shop.

-Or you could consult an Apple Authorized Service Provider; where they could

do a diagnostic a&give you a repair estimate, variable based on their findings.


The hard drive is likely candidate for replacement with new one; the AASP

can be sure to install a correct one that has a matching Temperature Sensor

so the iMac won't run fans constantly; other parts not quite right, may be a

cause of a noted annoying problem where the cooling fans default to high

and do not shut off. Apple part number replacement hard drive has sensor.


{A backup from your computer, if one exists, could be migrated to your

iMac once repaired; backups on external storage drives & those a Time

Machine utility could make, help restore a Mac. Otherwise the failed HDD

is a vortex for lost data, a costly venture if data recovery service is hired.}


In any event...

Good luck & happy computing! 🙂

5 replies
Question marked as Best reply

Aug 26, 2016 4:11 PM in response to padams35

If yours is an iMac 21.5-inch Mid 2011, the inside bits can be viewed in this

iFixit repair guide (logic board view, shows all internals; see section 33.)

User uploaded file

{in this view, the optical drive and cooling fan assemblies are both removed}

https://www.ifixit.com/Guide/iMac+Intel+21.5-Inch+EMC+2428+Logic+Board+Replaceme nt/5959


{There are no parts in the upper right behind the display that would account

for the noise; however upper center, is where the hard drive is located. And

a rotational hard drive can make clicking noises; before they die. And when

they do go out, usually the symptom and results are much like you say.

•See the main section of that specific guide to see the steps to get into the

location where the hard drive lives... Note: IF 2nd HDD was installed, it may

have been placed in upper right; an option, a small 2.5" could be fitted there.}

(You may choose to seek expert help; see steps in main guide to access.)


If yours is an iMac 27-inch Mid 2011, detailed guide or takeapart image for

a model identified as such by MacTracker.ca database - is not in iFixit guide.

Seems to look alot like 21.5 inch, except small details; they share some IDs.

The graphics processor and CPUs usually are different between 21.5/27-in.



So the suggestion is to consider an appointment at Apple store Genius to see

if they can determine a more exact cause of failure; it may be too old for them

to actually repair it. They may offer to send it out for repair to a certified shop.

-Or you could consult an Apple Authorized Service Provider; where they could

do a diagnostic a&give you a repair estimate, variable based on their findings.


The hard drive is likely candidate for replacement with new one; the AASP

can be sure to install a correct one that has a matching Temperature Sensor

so the iMac won't run fans constantly; other parts not quite right, may be a

cause of a noted annoying problem where the cooling fans default to high

and do not shut off. Apple part number replacement hard drive has sensor.


{A backup from your computer, if one exists, could be migrated to your

iMac once repaired; backups on external storage drives & those a Time

Machine utility could make, help restore a Mac. Otherwise the failed HDD

is a vortex for lost data, a costly venture if data recovery service is hired.}


In any event...

Good luck & happy computing! 🙂

Aug 26, 2016 4:14 PM in response to padams35

Before you do ANYTHING backup the computer while you can!!!! The sound you are describing is a classic indication of a failing Hard Drive. After you have backed up the computer take it to your local Apple Authorized Service Provider to have it professionally diagnosed and likely to have the HD replaced. Once that has been done, then you can use the backup to restore your data. If you don't know of any AASPs in your area please click the following linke to begin finding one: https://locate.apple.com/country


You can use Time Machine to backup and restore or if you have a bootable clone created you can also restore from that.


Good luck!

Aug 26, 2016 4:51 PM in response to K Shaffer

Good to know. A drive failure probably wouldn't be that bad since my computer is backed up and it would only force an early SSD upgrade.


However it also looks like the one and only fan mentioned in the breakdown is also located in the top right corner. How bad would it be if that failed?


@rkaufmann87

I am not particularly impressed with the local AASP. The last time I gave them a Mac they charged $100 and blamed the slow performance on dust build up. I could lug it the extra distance to an Apple store, but reproducing the problem would require they let me leave it cooking on a counter for an hour or so. No... any repairs/upgrades this time will probably be DIY.

Aug 27, 2016 1:41 AM in response to padams35

When or if you order an upgrade kit from OWC to get their SSD, be sure to ask if there

is a Temperature Sensor kit included or available as option, as the SSD will not have a

connector that matches the sensor connector from an Apple part numbered OEM HDD.


{So that possible issue can best be headed-off before you have it installed, only to find

it should maybe have had the extra sensor OWC can supply so fans don't run on high.}


Also, details about the OWC SSD products, say they do not need TRIM utility installed.


A new replacement fan should be on-hand when you take-apart the iMac; given you have

to lift the glass/display off, in order to gain access. Some models are more difficult.


Good luck in your adventure..! 🙂

mid-2011 iMac clicking sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.