ncr/doc/Kiosks/TechnicalManuals/7401_Kiosk_Har... - Alsys Data

NCR 

NCR EasyPoint 7401 

Release 2.5 

Hardware Userʹs Guide 

1979 

B005‐0000‐1254 

Issue H

The product described in this book is a licensed product of NCR Corporation. 

NCR is a registered trademark of NCR Corporation. 

NCR RealPOS, NCR RealPrice, NCR RealScan, NCR EasyPoint and NCR FastLane are either registered 

trademarks or trademarks of NCR Corporation in the United States and/or other countries. 

MicroTouch is a registered trademark of MicroTouch. 

NCR and EasyPoint are registered trademarks of NCR Corporation. 

Novell and Netware are registered trademarks of Novell, Inc. 

Pentium is a registered trademark of Intel Corporation. 

Power Mon II is a registered trademark of Systems Enhancement Corporation. 

Sound Blaster is a registered trademark of Creative Technology, Ltd. 

SoundFusion is a registered trademark of Cirrus Logic, Inc. 

Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. 

Symantic and Ghost are registered trademarks of Symantec Corporation in the United States and other 

countries. 

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and 

firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. 

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. 

In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult 

with your NCR representative or NCR office for information that is applicable and current. 

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and 

value of this book. 

Address correspondence to: 

Manager, Information Products 

NCR Corporation 

2651 Satellite Blvd. 

Duluth, GA 30096 

Copyright © 2003 

By NCR Corporation 

Dayton, Ohio U.S.A. 

All Rights Reserved

i 

Safety Warnings 

Preface 

Audience 

This book is written for hardware installer/service personnel, system 

integrators, and field engineers. 

Notice: This document is NCR proprietary information and is not to 

be disclosed or reproduced without consent. 

Servicing 

This product does not contain user serviceable parts. Servicing should 

only be performed by a qualified service technician. 

Fuse Replacement 

Caution: For continued protection against risk of fire, replace only 

with the same type and ratings of fuse. 

Attention: Pour prévenir et vous protéger contre un risque de feu, 

remplacer la fusible avec une autre fusible de même type, seulement. 

Power Supply Cord Used as Disconnect Means 

Caution: The power supply cord is used as the main disconnect 

device. Ensure that the socket outlet is located/installed near the 

equipment and is easily accessible. 

Attention: Le cordon dʹalimentation est utilisé comme interrupteur 

général. La prise de courant doit être située ou installée å proximité du 

matériel et être facile dʹaccés. 

Lithium Battery Warning 

Caution: Danger of explosion if battery is incorrectly replaced. 

Replace only with the same or equivalent type as recommended by the 

manufacturer. Discard used batteries according to the manufacturerʹs 

instructions.

ii 

Attention: Il y a danger dʹexplosion sʹil y a remplacement incorrect de 

la batterie. Remplacer uniquement avec une batterie du même type ou 

dʹun type recommandé par le constructeur. Mettre au rébut les 

batteries usagées conformément aux instructions du fabricant. 

Battery Disposal (Switzerland) 

Refer to Annex 4.10 of SR814.013 for battery disposal. 

IT Power System 

This product is suitable for connection to an IT power system with a 

phase‐to‐phase voltage not exceeding 240 V. 

Peripheral Usage 

This terminal should only be used with peripheral devices that are 

certified by the appropriate safety agency for the country of installation 

(UL, CSA, TUV, VDE) or those which are recommended by NCR 

Corporation. 

DO NOT connect or disconnect a printer, keyboard, or any other 

terminal‐powered peripheral while the terminal is powered on. Doing 

so may result in peripheral or system damage. 

System Weight Considerations 

Warning: The NCR 7401‐1xxx and 7401‐2xxx terminals must be 

mounted securely to prevent a hazard. They must be installed in 

accordance with local building codes. The post or wall on which the 

unit is mounted should be able to withstand four times the weight of 

the unit, which is approximately 20 lbs. (9 kg). The NCR 7401‐4xxx is 

a desk‐top unit that has an assembled weight of approximately 90 

lbs. (40.8 kg). 

Environmental Consciousness 

NCR is demonstrating its concern for the environment by designing an 

intelligent power management system into this terminal that operates 

efficiently whether the system is in a stand‐alone or network 

environment.

iii 

Grounding Instructions 

In the event of a malfunction or breakdown, grounding provides a 

path of least resistance for electric current to reduce the risk of electric 

shock. This product is equipped with an electric cord having an 

equipment‐grounding conductor and a grounding plug. The plug must 

be plugged into a matching outlet that is properly installed and 

grounded in accordance with all local codes and ordinances. Do not 

modify the plug provided – if it will not fit the outlet, have the proper 

outlet installed by a qualified electrician. Improper connection of the 

equipment‐grounding conductor can result in a risk of electric shock. 

The conductor with insulation having an outer surface that is green 

with or without yellow stripes is the equipment‐grounding conductor. 

If repair or replacement of the electric cord or plug is necessary, do not 

connect the equipment‐grounding conductor to a live terminal. Check 

with a qualified electrician or service personnel if the grounding 

instructions are not completely understood, or if in doubt as to whether 

the product is properly grounded. 

Use only 3‐wire extension cords that have 3‐prong grounding plugs 

and 3‐pole receptacles that accept the product’s plug. Repair or replace 

damaged or worn cords immediately.

iv 

References 

• NCR EasyPoint 7401 Hardware Service Guide (B005‐0000‐1341) 

• NCR EasyPoint 7401 Site Preparation Guide (B005‐0000‐1255) 

• NCR EasyPoint 7401 Interface Guide (B005‐0000‐01405) 

• NCR EasyPoint 7401 ATX 38 Printer User’s Manual 

(B005‐0000‐1454) 

• NCR EasyPoint 7401/7454 Retail Terminal Parts Identification Manual 

(B005‐0000‐1072) 

• NCR FitClient Software Userʹs Guide (B005‐0000‐1235) 

• NCR EasyPoint 7401 Migration Guide (B005‐0000‐1500) 

• NCR Retail Platform Software Terminal Utilities Guide 

(B005‐0000‐1503)

v 

Table of Contents 

Chapter 1: 7401‐2xxx/3xxx Product Overview 

Introduction ...........................................................................................1‐1 

Serial Number/Model Number Label ................................................1‐2 

Fixed‐Angle Mount Label .............................................................1‐2 

Tilt‐Mount Label.............................................................................1‐3 

Model Numbers..............................................................................1‐4 

Hardware Modules...............................................................................1‐5 

Base Unit..........................................................................................1‐5 

Hardware Options..........................................................................1‐6 

Terminal Components not Supported ....................................1‐8 

System Configuration Diagram ..........................................................1‐9 

Kit Configuration Diagram ...............................................................1‐10 

Hardware Module Descriptions .......................................................1‐11 

Processor Board ............................................................................1‐11 

Processor/Chip Set ...................................................................1‐11 

Video Subsystem......................................................................1‐12 

Ethernet 10/100Base‐T LAN Communications ....................1‐13 

Wireless LAN Communications ............................................1‐15 

Universal Serial Bus.................................................................1‐16 

Serial Ports ................................................................................1‐16 

Hardware Monitor...................................................................1‐17 

PCI Expansion Header ............................................................1‐17 

IDE Header ...............................................................................1‐17 

Audio .........................................................................................1‐18 

Magnetic Stripe Reader ...........................................................1‐18

vi 

Touch Screen Controller..........................................................1‐18 

Processor Board Connectors...................................................1‐19 

NCR Retail Specific Hardware...............................................1‐20 

Board BIOS................................................................................1‐25 

Operator Display ..........................................................................1‐29 

LCD Adapter Board.................................................................1‐29 

LCD Backlight Inverter Module.............................................1‐29 

Touch Screen.............................................................................1‐30 

Features ................................................................................................1‐31 

Magnetic Stripe Reader ...............................................................1‐31 

Printer Options .............................................................................1‐32 

7401‐K590 Self‐Service Printer................................................1‐32 

7158 Printer ...............................................................................1‐33 

7167 Printer ...............................................................................1‐33 

7194 Printer ...............................................................................1‐34 

7197 Printer ...............................................................................1‐34 

Other Integrated Devices and Indicators ..................................1‐35 

Hard Disk Drive .......................................................................1‐35 

Reset Switch ..............................................................................1‐35 

Internal Speaker .......................................................................1‐36 

POS Connector Board..............................................................1‐36 

Motion Sensor...........................................................................1‐36 

Power/Status LED ....................................................................1‐37 

Power OK LED .........................................................................1‐37 

LAN Status LEDs .....................................................................1‐38 

Power Supply ...........................................................................1‐38 

Uninterruptible Power System (Optional) ...........................1‐39 

Integrated Scanner Module (Optional) .................................1‐39 

Integrated Speaker Module (Optional).................................1‐39

vii 

Compact Flash (Optional).......................................................1‐39 

USB RS‐232 Port Server ...........................................................1‐40 

Integrated CD‐ROM Drive (Tilt Mount Model) ..................1‐41 

Additional Connectors (Pentium III Board) .............................1‐42 

Compatibility.......................................................................................1‐43 

LAN Communications.................................................................1‐43 

Application Programmability.....................................................1‐43 

Operating System Information...................................................1‐43 

Migration..............................................................................................1‐44 

Retail Applications .......................................................................1‐44 

Retail Peripherals..........................................................................1‐44 

Retail Systems ...............................................................................1‐45 

Platform .....................................................................................1‐45 

Networks...................................................................................1‐45 

Platform Load...........................................................................1‐45 

Chapter 2: 7401‐4xxx Product Overview 

Introduction ...........................................................................................2‐1 

Serial Number/Model Number Label ................................................2‐2 

7401‐4xxx Model Numbers ...........................................................2‐2 

Hardware Modules...............................................................................2‐3 

Base Unit..........................................................................................2‐3 

Hardware Options..........................................................................2‐4 

Terminal Components not Supported ....................................2‐5 

System Configuration Diagram ..........................................................2‐6 

Hardware Module Descriptions .........................................................2‐7 

Processor Board ..............................................................................2‐7 

Processor/Chip Set .....................................................................2‐7 

Video Subsystem........................................................................2‐8

viii 

Ethernet 10/100Base‐T LAN Communications ......................2‐8 

Wireless LAN Communications ............................................2‐10 

Universal Serial Bus.................................................................2‐11 

Serial Ports ................................................................................2‐11 

Hardware Monitor...................................................................2‐12 

PCI Expansion Header ............................................................2‐12 

IDE Header ...............................................................................2‐12 

Audio .........................................................................................2‐13 

Magnetic Stripe Reader ...........................................................2‐13 

Touch Screen Controller..........................................................2‐13 

Processor Board Connectors...................................................2‐14 

NCR Retail Specific Hardware...............................................2‐15 

Board BIOS................................................................................2‐18 

Operator Display ..........................................................................2‐22 

LCD Adapter Board.................................................................2‐22 

LCD Backlight Inverter Module.............................................2‐23 

Touch Screen.............................................................................2‐23 

Features ................................................................................................2‐24 

Secure Cabinet with Integrated Speakers .................................2‐24 

Ruggedized Keyboard with Trackball ......................................2‐25 

Pin Pad ...........................................................................................2‐25 

Motorized Card Reader ...............................................................2‐26 

Magnetic Stripe Reader ...............................................................2‐26 

Full Page Printer ...........................................................................2‐27 

Other Integrated Devices and Indicators ..................................2‐28 

Hard Disk Drive .......................................................................2‐28 

Integrated CD‐ROM ................................................................2‐28 

Reset Switch ..............................................................................2‐28 

Compact Flash ..........................................................................2‐29

ix 

Internal Speaker .......................................................................2‐29 

POS Connector Board..............................................................2‐29 

USB Camera ..............................................................................2‐29 

Motion Sensor...........................................................................2‐30 

Power/Status LED ....................................................................2‐30 

Power OK LED .........................................................................2‐31 

LAN Status LEDs .....................................................................2‐31 

Power Supply ...........................................................................2‐31 

Motorized Card Reader Power Supply.................................2‐32 

Full Page Printer Power Supply.............................................2‐32 

Integrated Speakers .................................................................2‐32 

EasyPoint 45 Pedestal..............................................................2‐33 

Chapter 3: 7401‐2xxx/3xxx Hardware Installation 

Introduction ...........................................................................................3‐1 

Installation Summary.....................................................................3‐1 

Installation Restrictions........................................................................3‐2 

Connecting the Cables..........................................................................3‐3 

Fixed‐Angle Mount (F504) ............................................................3‐3 

Fixed‐Angle Mount (F503) ............................................................3‐5 

Cable Routing .............................................................................3‐7 

Cable Connector Identification ................................................3‐9 

Tilt Mount......................................................................................3‐10 

Cable Routing ...........................................................................3‐11 

Cable Connector Identification ..............................................3‐12 

Installing Peripherals..........................................................................3‐13 

Installing a Transaction Printer ..................................................3‐13 

RS‐232 Installation....................................................................3‐13 

USB Installation........................................................................3‐14

x 

7401‐K590 Self‐Service Printer................................................3‐15 

Installing a Cash Drawer.............................................................3‐16 

Installing a Second Cash Drawer...........................................3‐17 

Installing PC Cards ......................................................................3‐18 

Mounting a Fixed‐Angle Mount Terminal......................................3‐21 

7401‐K522 Pedestal Mount..........................................................3‐22 

7401‐K521 Wall Mount ................................................................3‐24 

7401‐K521 Wall Mount with 7401‐K530 Pole Brackets............3‐26 

Installing a K501 Tilt Mount Terminal.............................................3‐33 

7401‐K533 Wall Mount ................................................................3‐34 

Wall Mounting a 7401‐K502 Core Module......................................3‐35 

7401‐9212 LCD No‐Cabinet (12.1‐inch)............................................3‐37 

Installation Guidelines.................................................................3‐38 

Mounting Specification Illustrations .........................................3‐39 

7401‐9512 LCD No‐Cabinet (15‐inch)...............................................3‐40 

Installation Guidelines.................................................................3‐40 

Mounting Specification Illustrations .........................................3‐41 

4055 Uninterruptible Power System (UPS) .....................................3‐43 

Installing the UPS .........................................................................3‐44 

Installing the Power Mon II® Software ....................................3‐44 

Configuring the Power Mon II® Software ...............................3‐45 

Finalizing the Installation ..................................................................3‐46 

Completing the OS Installation (Win2000)...........................3‐46 

Completing the OS Installation (WinXPe)............................3‐46 

Completing the OS Installation (WinNT).............................3‐47 

Completing the OS Installation (Win98) ‐ (Discontinued) .3‐48 

Setting Auto‐Logon (WinNT Terminal) ..........................................3‐49 

Installing a Serial Mouse....................................................................3‐54 

Calibrating the Touch Screen ............................................................3‐55

xi 

Calibration Using MicroTouch (Windows) ..............................3‐56 

Calibration Using Microcal (DOS) .............................................3‐58 

Calibration From the BIOS..........................................................3‐59 

Summary ...................................................................................3‐60 

Out‐of‐Box Failures ......................................................................3‐60 

Chapter 4: 7401‐4xxx Hardware Installation 

Introduction ...........................................................................................4‐1 

Installation Summary.....................................................................4‐1 

U.K. Keyboard Configuration ......................................................4‐1 

Windows 2000 ............................................................................4‐1 

Windows XPe .............................................................................4‐2 

Windows NT...............................................................................4‐3 

Installation Restrictions........................................................................4‐4 

Connecting the Cables..........................................................................4‐5 

Cable Routing .............................................................................4‐5 

Cable Connector Identification ................................................4‐5 

Installing Peripherals............................................................................4‐6 

Installing the Angled Magnetic Stripe Reader (MSR) ...............4‐7 

Installing Country Keyboards ......................................................4‐8 

Using the Full Page Printer................................................................4‐13 

Loading the Paper ........................................................................4‐13 

Removing Paper from the Printer Feed Rolls...........................4‐14 

Removing Power from the Printer.............................................4‐14 

Using the Printer Test and Display Panel.................................4‐15 

Display LED Indicators ...........................................................4‐15 

Panel Switches ..........................................................................4‐16 

Full Page Printer Diagnostics and Setup...................................4‐17 

Installing a 7401‐4xxx on a Table Top Mount .................................4‐18

xii 

Mounting Procedures ..................................................................4‐18 

Accessing the Mounting Screws ............................................4‐20 

Installing a 7401‐4xxx on the EasyPoint 45 Pedestal......................4‐21 

4055 Uninterruptible Power System (UPS) .....................................4‐22 

Installing the UPS .........................................................................4‐22 

Installing the Power Mon II® Software ....................................4‐23 

Configuring the Power Mon II® Software ...............................4‐23 

Finalizing the Installation ..................................................................4‐24 

Completing the OS Installation (Win2000)...........................4‐24 

Completing the OS Installation (WinXPe)............................4‐24 

Completing the OS Installation (WinNT).............................4‐25 

Completing the OS Installation (Win98) ‐ (Discontinued) .4‐26 

Calibrating the Touch Screen ............................................................4‐27 

Calibration Using MicroTouch (Windows) ..............................4‐27 

Calibration Using Microcal (DOS) .............................................4‐29 

Calibration from the BIOS...........................................................4‐30 

Summary ...................................................................................4‐31 

Out‐of‐Box Failures ......................................................................4‐31 

Chapter 5: Setup 

Introduction ...........................................................................................5‐1 

Entering Setup without a Keyboard ............................................5‐1 

Entering Setup Using a Keyboard................................................5‐2 

How to Select Menu Options........................................................5‐3 

Setting the Date and Time.............................................................5‐3 

Setting Passwords...........................................................................5‐4 

Configuring a Hard Drive.............................................................5‐5 

Setting Memory Cache...................................................................5‐5 

Setting Memory Shadow ...............................................................5‐6

xiii 

Setting Boot Options ......................................................................5‐6 

Allocating Interrupts......................................................................5‐7 

Restoring Factory Settings.............................................................5‐7 

BIOS Default CMOS Values (7401‐22xx/35xx/45xx BIOS 

Version 2.2.1.x)................................................................................5‐8 

Main Values ................................................................................5‐8 

Advanced Values .......................................................................5‐9 

Security Values .........................................................................5‐14 

Power Values ............................................................................5‐14 

Boot Values ...............................................................................5‐14 

Exit Values ................................................................................5‐15 

Interrupts (7401‐22xx/35xx/45xx BIOS Version 2.2.1.x) ..........5‐16 

Memory Map (7401‐22xx/35xx/45xx BIOS Version 2.2.1.x)....5‐17 

BIOS Default CMOS Values (7401‐26xx/46xx BIOS Version 

2.3.x.x) ............................................................................................5‐18 

Main Values ..............................................................................5‐18 

Advanced Values .....................................................................5‐19 

Security Values .........................................................................5‐24 

Power Values ............................................................................5‐24 

Boot Values ...............................................................................5‐25 

Exit Values ................................................................................5‐25 

Interrupts (7401‐26xx/46xx BIOS Version 2.3.x.x)....................5‐26 

Memory Map (7401‐26xx/46xx BIOS Version 2.3.x.x) .............5‐27 

BIOS Default CMOS Values (7401‐21xx/31xx BIOS Version 

1.5.0.4 ‐ Discontinued) .................................................................5‐28 

Main Values ..............................................................................5‐28 

Advanced Values .....................................................................5‐30 

I/O Device Configuration........................................................5‐30 

PCI Configuration....................................................................5‐30

xiv 

Interrupts (7401‐21xx/31xx BIOS Version 1.5.0.4 ‐ 

Discontinued)................................................................................5‐31 

Memory Map (7401‐21xx/31xx BIOS Version 1.5.0.4 ‐ 

Discontinued)................................................................................5‐32 

Chapter 6: Operating System Recovery 

Introduction ...........................................................................................6‐1 

Prerequisites....................................................................................6‐1 

Updating Procedures .....................................................................6‐3 

Completing the OS Installation (Win2000).............................6‐5 

Completing the OS Installation (WinXPe)..............................6‐5 

Completing the OS Installation (WinNT)...............................6‐6 

Completing the OS Installation (Win98) – 

(Discontinued) ............................................................................6‐6 

Gold Disk Contents...............................................................................6‐8 

Microsoft Operating System License Agreements.....................6‐8 

Operating System Restrictions .....................................................6‐9 

Standby and Hibernate Mode Restriction ..............................6‐9 

NCR 7401‐22xx/25xx/32xx/35xx Win2000 Operating 

System Recovery Software (Version 02.03.00.01)........................6‐9 

NCR 7401‐26xx/46xx Win2000 Operating System Recovery 

Software (Version 02.05.00.02) ....................................................6‐11 

NCR 7401‐45xx Win2000 Operating System Recovery 

Software (Version 02.04.00.02) ....................................................6‐14 

NCR 7401‐22xx/25xx/32xx/35xx WinXPe Operating System 

Recovery Software (Version 02.05.00.01)....................................6‐16 

NCR 7401‐26xx/46xx WinXPe Operating System Recovery 

Software (Version 02.05.00.01) .....................................................6‐18 

NCR 7401‐/22xx/25xx/26xx/32xx/35xx NT Operating 

System Recovery Software (Version 02.05.00.02)......................6‐20

xv 

NCR 7401‐21xx/31xx NT Operating System Recovery 


NCR 7401‐4xxx NT Operating System Recovery Software 

(Version 02.05.00.02)......................................................................6‐24 

NCR 7401‐22xx/25xx/32xx/35xx Win98 Operating System 

Recovery Software (Version 02.03.00.01)....................................6‐26 

NCR 7401‐21xx/31xx Win98 Operating System Recovery 


OS Recovery from a Larger Disk Image ..........................................6‐29 

Chapter 7: BIOS Updating Procedures 

Introduction ...........................................................................................7‐1 

Prerequisites....................................................................................7‐1 

Updating Procedures .....................................................................7‐2 

BIOS Crisis Recovery............................................................................7‐5 

Recovery Procedures......................................................................7‐6 

Cable/Connector Pin‐Out Information ..............................................7‐8 

Chapter 8: NCR 7401 7890/7892 Scanner Differences 

Introduction ...........................................................................................8‐1 

Starting the 7401 Scanner Motor and Laser ................................8‐2 

Programming the 7401 Scanner Using Programming Tags .....8‐4 

Programming the 7401 Scanner Through the RS‐232 

Interface ...........................................................................................8‐5 

7401 Scanner Default Settings.......................................................8‐6 

Appendix A: Cables 

7401 Cables .....................................................................................A‐1

xvi 

Appendix B: Feature Kits 

7401 Kits.......................................................................................... B‐1

xvii 

Revision Record 

Issue Date Remarks 

A Aug 00 First issue (separated 7401 and 7454 sections out of 

B005‐0000‐1069) 

B Feb 01 Updated to Release 2.2 

Removed hardware service information from this 

document which was previously called the 7401 Web 

Kiosk Hardware Installation and Service Guide (B005‐ 

0000‐1254) and renamed it the 7401 Web Kiosk 

Hardware Userʹs Guide (B005‐0000‐1254). The 

hardware service information was placed in a new 

document, the 7401 Web Kiosk Hardware Service 

Guide (B005‐0000‐1341). 

C June 01 Updated to Release 2.3 

D Sept 01 Updated BIOS screens. Added PC Card installation. 

E Dec 01 Additional updates for Release 2.3 

F May 02 Updated to Release 2.4. 

Changed Web Kiosk to EasyPoint 7401. 

Added EasyPoint 7401‐45xx terminal 

F Aug 02 Add EasyPoint 45 Pedestal 

G Sep 02 Add Country Keyboards to 7401‐45xx 

H Dec 02 Updated to Release 2.5 

Added 7401‐26xx and 7401‐46xx models 

Changed 7401‐45xx references to 7401‐4xxx

xviii 

Radio Frequency Interference Statements 

Federal Communications Commission (FCC) 

Information to User 

This equipment has been tested and found to comply with the limits for a Class A 

digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference when the equipment is operated in 

a commercial environment. This equipment generates, uses, and can radiate radio 

frequency energy and, if not installed and used in accordance with the instruction 

manual, may cause harmful interference to radio communications. Operation of this 

equipment in a residential area is likely to cause interference in which case the user 

will be required to correct the interference at his own expense. 

NCR is not responsible for any radio or television interference caused by unauthorized 

modification of this equipment or the substitution or attachment of connecting cables 

and equipment other than those specified by NCR. The correction of interference 

caused by such unauthorized modification, substitution or attachment will be the 

responsibility of the user. The user is cautioned that changes or modifications not 

expressly approved by NCR may void the userʹs authority to operate the equipment. 

Canadian Department of Communications 

This Class A digital apparatus complies with Canadian ICES‐003. 

This digital apparatus does not exceed the Class A limits for radio noise emissions 

from digital apparatus set out in the Radio Interference Regulations of the Canadian 

Department of Communications. 

Cet appareil numérique de la classe A est conforme à la norme NMB‐003 du Canada. 

Le présent appareil numérique nʹémet pas de bruits radioélectriques dépassant les 

limites applicables aux appareils numériques de la classe A prescrites dans le 

règlement sur le brouillage radioélectriques édicté par le ministrère des 

Communications du Canada. 

Voluntary Control Council for Interference (VCCI)

xix 

IEC & EN Laser Product Label 

CAUTION: Laser 

radiation when 

open and interlock 

defeated. 

DO NOT STARE 

INTO BEAM. 

This laser module 

does not comply 

with 21CFR1040. 

USE ONLY AS A 

Component. 

(Label is attached to laser 

module inside the cabinet.) 

Class IIa Laser Product. 

Avoid Long-term Viewing 

of Direct Laser Light. 

Appareil à Laser de classe IIa 

Eviter Toute Exposition Prolongèe 

de la vue à la lumiè re laser directe. 

Class IIa Producto Laser. Tratè 

De no ver directamente èl Rayo 

Laser por mucho tiempò. 

Laser Power 

IEC & EN 60825-1 CLASS 1 LASER PRODUCT 

The NCR 7401 Scanner is not intended for long‐term viewing of direct 

laser light. However, the unit is safe if used as intended. This scanner 

meets the following laser/LED power requirements. 

• Class IIa CDRH (Center for Devices and Radiological Health) 

• Class IIa Laser—Avoid long‐term viewing of direct laser light 

• Class 1 EN60‐825 (Europäische Norm) 

Following is the radiant energy of the laser/LED light as applied to 

each of the specified requirements. 

Accessible Emission Limit (CDRH Calculation) 

17325 

0.99 Milliwatts 

Accessible Emission Limit EN60 825‐1:1994+AII:1996 0.81 Milliwatts 

Caution: Use of controls or adjustments or performance of procedures 

other than specified herein may result in hazardous radiation 

exposure.

xx 

Declaration of Conformity 

Manufacturer's Name 

Manufacturer's Address 

Type of Equipment 

Model Number 

Electrical Ratings (Input) 



Retail Solutions Division – Atlanta 

2651 Satellite Boulevard 

Duluth, GA 30096‐5810 

Information Technology Equipment 

Class 7401‐2xxx and 7401‐3xxx 

100‐120 V/200‐240 V, 2.0 A/1.0 A, 50‐60 Hz 

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, 

USA, declares that the equipment specified above conforms to the 

referenced EU Directives and Harmonized Standards. 

EU Directive 

Harmonized Standard(s) 

89/336/EEC (EMC) EN 55022 

EN 55024 

EN61003‐2 

EN61003‐3 

73/23/EEC (Low Voltage) 

EN 60 950: A1 + A2 + A3 + A4 + All 


Retail Solutions Division — Atlanta 

2651 Satellite Boulevard 

Duluth, GA 30096‐5810 

European Contact: 

International IP Counsel 

206 Marylebone Road 

London, NW1 6LY, England

Chapter 1: 7401-2xxx/3xxx Product Overview 

NCR 

Introduction 

Tilt Mount 

Fixed-Angle Mount 

18289 

The NCR EasyPoint 7401 is an interactive touch screen terminal with 

retail functionality that supports a variety of kiosk and self‐service 

applications. The 7401 is housed in an integrated, compact cabinet and 

can be tilt mounted, fixed‐angle mounted or flush mounted. 

The major hardware features of the 7401 are a 12.1‐inch or 15‐inch flat 

panel display with touch screen input and LAN connectivity, plus 

optional magnetic stripe reader, infrared reader, scanner, stereo audio, 

self service printer and wireless LAN. It also supports custom kiosk 

environments. 

The 7401 is Internet/Intranet ready. System loading occurs from a 

network server, and software and data content are delivered from a 

server through standard Internet protocols.

1-2 Chapter 1: 7401-2xxx/3xxx Product Overview 

Serial Number/Model Number Label 

Fixed-Angle Mount Label 

The unitʹs serial number, model number, tracer number, and date of 

manufacture are included on a label on the back of the Core Module. 

Refer to following sections for additional information. 

The serial number is repeated on the non‐MSR side of the Core 

Module. 

To view the label: 

• For non‐hinged mounts, remove the Core Module from the mount. 

• For hinged mounts, the Core Module does not have to be removed. 

NCR 7401-3000-8000 

50-12345678 

Class/Model 

Serial Number 

Mfg 

Date: 11/15/01 

F000,F005,F024,F031,F050,F101,F200,F422,F503 

Date Manufactured 

Feature Number(s) 

19476

Chapter 1: 7401-2xxx/3xxx Product Overview 1-3 

Tilt-Mount Label 

To view the label, tilt the Core Module and remove the cable cover. 


50-12345678 

Class/Model 

Serial Number 

Mfg 

Date: 11/15/01 

F000,F005,F024,F031,F050,F101,F200,F422,F503 



19477


Model Numbers 

The following table identifies 7401 terminal models. 

Model 

Description 

7401‐2212 Standard Model ‐ 12.1‐inch Capacitive Touch LCD, 

Ethernet Cable 

7401‐3212 Scanner Model ‐ 12.1‐inch Capacitive Touch LCD, 

Integrated Fixed Angle Mount, and Ethernet Cable (Uses 1 

RS‐232 Port for Scanner) 

7401‐2622 Bundled Model ‐ 12.1‐inch Capacitive Touch LCD, 

Celeron 700 MHz, 128 MB SDRAM, 10 GB Hard Drive, 

Adapter Board (F031), and Ethernet Cable 

7401‐2512 Standard Model ‐ 15‐inch Capacitive Touch LCD, Ethernet 

Cable 

7401‐2518 Standard Model ‐ 15‐inch Resistive Touch LCD, Ethernet 

Cable 

7401‐2625 Bundled Model ‐ 15‐inch Capacitive Touch LCD, Celeron 

700 MHz, 128 MB SDRAM, 10 GB Hard Drive, Adapter 

Board (F031), and Ethernet Cable 

7401‐2630 Bundled Model ‐ 15‐inch Capacitive Touch LCD, PIII 700 

MHz, 128 MB SDRAM, 20 GB Hard Drive, Adapter Board 

(F031), and Ethernet Cable 

7401‐2635 Bundled Model ‐ 15‐inch Capacitive Touch LCD, PIII 1 

GHz, 128 MB SDRAM, 20 GB Hard Drive, Adapter Board 

(F031), and Ethernet Cable 

7401‐2655 Bundled Model ‐ 15‐inch Capacitive Touch LCD, Celeron 

700 MHz, 128 MB SDRAM, 256 MB Flash Disk, Adapter 

Board (F031), and Ethernet Cable 

7401‐9512 No Bezel/Cabinet Model ‐ 15‐inch Capacitive LCD, 

Ethernet Cable


Hardware Modules 

Base Unit 

• Processor Board 

− 

− 

− 

− 

− 

− 

− 

− 

Pentium III/Celeron processor 

SVGA chipset (12‐inch monitor) 

XGA chipset (15‐inch monitor) 

MPEGII chipset 

1 MB Flash BIOS (not CMOS) 

Four RS‐232 ports (two optionally powered) 

10/100BaseT Ethernet LAN chipset, Wake‐on‐LAN support, and 

RJ‐45 port 

PC Audio with an internal mono speaker 

− 

− 

− 

− 

− 

− 

− 

− 

− 

− 

SoundBlaster ® 16 compatible audio chipset 

Two USB type A ports 

PS/2 keyboard port 

External VGA display port 

Dual display support 

External stereo speaker port 

Internal PS/2 mouse (dedicated to the touch screen) 

One SODIMM (Small Outline DIMM) RAM socket 

64 MB memory on board 

IDE support for a hard disk, a CD ROM, and an optional 

Compact Flash disk in place of the hard disk


Hardware Options 

• POS Connector Board 

− Cash drawer port (supports two drawers via a Y‐cable) 

− Internal parallel port (dedicated to the optional customer 

display) 

− 

Microphone 

• 12.1‐inch Operator Display – active capacitive touch LCD 

• 15‐inch Operator Display – active LCD with capacitive or resistive 

touch 

• 2.5‐inch low or high capacity hard disk 

• Integrated Motion Sensor, capable of waking up the terminal from 

a low power state 

• Integrated Power Supply 

• Reset switch which can be used to recover from a lock‐up condition 

• 3‐meter Ethernet cable 

• U.S. power cord 

• Intel Pentium III Processor 

• Integrated 3‐track ISO MSR 

• Integrated Scanner Module 

• Integrated Stereo Module 

• Integrated CD‐ROM 

• Integrated Infrared Sensor 

• PCMCIA (for wireless LAN) 

• Mounting options: Table‐top, Pedestal, Pole, Wall, Tilt/Swivel 

• 256 MB Compact Flash


• 64/128/256 MB memory 

• Cash drawers 

− 2113 Cash Drawer (modular) 



− Dual cash drawer cable 

• Printers: 

− 7158 Thermal Receipt/Impact Printer 

− 7167 Thermal Receipt/Impact Printer 

− 7194 Thermal Receipt Printer 

− 7197 Thermal Receipt Printer 

− Remote printer cables 

− Signal extenders for remote printers 

• 7401‐K590 Self‐Service Printer 

• 7401‐K580 Self‐Service Printer (Discontinued) 

• PC keyboard 

− Keyboard Shelf 

• USB RS‐232 Port Server 

− USB Serial Converter 

• 4055 Uninterruptible Power System (UPS)


Terminal Components not Supported 

It is important to note that the terminal does not support the following 

components. 

Not Supported 

CMOS for hard totals, logs, and 

tallies 

Removable media, e.g., a flex 

disk 

SLP terminal loading 

Keylock for security (X, L, R, S) 

ISA and PCI Expansion slots 

DVD ROM 

Internal UPS 

Manual Video and audio 

controls 

DOS, Windows 3.1, Windows 

NT 3.51, Windows 9x, OS/2 

133 MHz/266 MHz Pentium 

Processor 

Alternative Implementation 

Hard disk, flash disk, or server 

storage 

LAN communication to an NT server 

via standard protocols 

Local storage, TCP/IP networking and 

PXE loading 

Reset switch based security 

USB and LAN based devices (future) 

External UPS 

Software controlled 

Windows NT 4.0, Windows 2000, 

Windows XPe 

Intel Pentium III 500/700 MHz and 1 

GHz , and Celeron 450/550/600/700 

MHz processors


System Configuration Diagram 

7892 

7837 

2010 Coin 

Dispenser 

7401 

Keyboard 

2336-K008 

7194 

7158 

RS232 (4) 

2 Optionally 

Powered 

PS/2 KBD 

VGA 

Note: 7194 and 7158 are 

available in both RS-232 

and USB. 

USB 

POS Connector Bd. 

Processor Board 

Ethernet 

7401-K580/K590 

Parallel 

Cash Dwr 

Audio 

SVideo 

2336-K007 

2260/2189 

2nd Cash Drawer 

(Y-Cable) 

2113 

18319b


Kit Configuration Diagram 

2336-K037 

7401 w/K590 

7401-3xxx 

7401-2xxx 

2336-K052 

F501 

K542 

F502 

K533 

F/K059 

F511 

F512 

F521 

F101 

F504 

F505 

F201 

F200 

K540 

K536 

K543 

K530 

K535 

K523 

F/K590 

K525 

K534 

18318d-P


Hardware Module Descriptions 


Processor/Chip Set 

The terminal uses an Intel architecture processor, which permits it to 

leverage existing software drivers and applications, as well as provide 

the greatest flexibility in choosing an operating system. This provides 

several other advantages: 

• Capable of SW MPEG‐1 or MPEG‐2 playback at 30 frames per 

second with 22 kHz stereo audio (may be limited by OS 

constraints). 

• SoundBlaster ® ‐compatible audio 

• Expansion capabilities for optional features and future 

requirements (ISA/PCI bus and USB) 

The following sections identify processors, system bus speed, and onboard 

memory available on 7401 processor boards: 

Release 1.0 

• Intel Mobile Pentium 166 MHz or 266 MHz Processor (PGA 

package) used with the Intel 430TX PC chipset. The 430TX chipset 

consists of the 82439TX System Controller (North Bridge chip), also 

called the MTXC, and the 82371AB (South Bridge chip), also called 

the PIIX4. 

• A 66 MHz system bus 

These Intel Mobile Pentium Processors have been discontinued.


Release 2.0 – 2.4 

• Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron 

450 MHz, 550 MHz, or 600 MHz Processor (µPGA package) used 

with the Intel 440BX PC chipset. The 440BX chipset consists of the 

82440BX System Controller (North Bridge chip), also called the 

MTXC, and the 82371AB (South Bridge chip), also called the PIIX4. 


• 64 MB memory with ability to add SODIMMS to increase the 

memory capacity of the terminal 

Release 2.5 

• Intel 700 MHz Celeron Processor or Intel 1 GHz Pentium III 

Processor (BGA package) on board, removing the µPGA processor 

socket. Intel 440BX chipset same as in Release 2.0 – 2.5. 

• 100 MHz system bus and memory support, 64‐bit bus width, and 

AGP video interface. 


memory capacity of the terminal 

Video Subsystem 

The video subsystem supports the following LCD types: 

• 12.1‐inch active matrix (TFT [thin film transistor]) 800x600 with 64 

k colors 

• 15‐inch active matrix (TFT) 1024x760 with 64 k colors 

Support for the LCD integrated display is provided internally. External 

support for SVGA monitors (800x600 [or better] resolution and 64 k [or 

better] colors) is provided by a CRT 15‐Pin D‐shell connector.


The LCD back lighting is also software controlled. In addition to OFF 

and ON modes, a dimmed mode is supported in the hardware to allow 

increased tube life. If appropriate software drivers are loaded, full 

brightness is restored when touched, motion detection (Motion Sensor 

section), or an application request (i.e., to play promotional material on 

a preset schedule). 

Ethernet 10/100Base-T LAN Communications 

The 7401 terminal has an Intel 82559 LAN Controller that supports 

10/100Base‐T Ethernet. Ethernet 100Base‐T is also known as ʺFast 

Ethernet.ʺ The Boot ROM for diskless boot functionality is included in 

the 1 MB system ROM. The hardware is compatible with the TCP/IP, 

DHCP, and TFTP protocols required for remote boot of the platform. 

Appropriate software must be used to enable each protocol used over 

the Ethernet link. 

The terminal may be connected to either a 10 MB/s or 100 MB/s 

Ethernet connection. The hardware automatically selects the correct 

speed (if enabled by software to do so). 

The LAN hardware supports wakeup packet capability as defined in 

the Device Class Power Management Specification, Network Device 

Class (available from Microsoftʹs web site). 

When the platform is in the Soft OFF state (refer to the Advanced Power 

Management section that follows), receipt of a Wakeup Packet on the 

LAN can return the system to the ON state, if this feature is enabled by 

software. 

Due to limitations of the LAN controller and the OS, all features 

described in the Network Device Class specification may not be 

available.


100Base‐T is wired identically to 10Base‐T, except that the twisted pair 

cable must be Category 5 and the hubs must permit 100 or 10/100 MB/s 

operation. Although 10Base‐T will operate on Category 3 twisted pair, 

or NCR ʺ747ʺ cable, an upgrade to Category 5 is required for 

100Base‐T. 

A customer desiring to use the terminal in an existing 10Base‐T 

environment can do so and simply run at 10 MB. In order to upgrade to 

100MB/s, Category 5 cable and 100 or 10/100 hubs must be installed. 

NCR strongly recommends the use of Category 5 for all new cabling, 

even if the customer initially intends to run only 10Base‐T. 

LED Indicators for Link Integrity (verifies cable and hub connection are 

good) and LAN speed is provided on the Processor Board near the row 

of connectors at the bottom of the e‐box. The LED is ON (yellow) when 

the speed is running at 100 MB/s. 

Link Integrity is provided to the PC chipset to permit boot‐up software 

to verify the presence of the LAN connection. Software must allow 2 

seconds after power‐up in order for the Link Integrity signal to become 

valid.


Wireless LAN Communications 

When a wired Ethernet connection is not desired, a wireless LAN 

adapter may be installed in the PCMCIA socket. This requires that the 

PCMCIA daughter‐card feature be installed. A wireless LAN used in 

the terminal must meet the following requirements: 

• Integrated antenna that meets the requirements of PCMCIA (PC 

Card) Extended Type 2 card definition (a maximum of 5‐cm 

additional length). 

• Power consumption within the capabilities of the PCMCIA 

daughter‐card. 

• Signaling requirements within the capabilities of the terminal 

PCMCIA interface. The main restriction is that DMA transactions 

are not supported over the PCMCIA interface. 

• Device drivers for the targeted operating system must exist. 

• Appropriate infrastructure (server support, Base Stations, Ceiling 

Antennas, etc) must be present in the installation site, and the 

maximum RF range of the wireless system must not be exceeded. 

Interoperability ‐ While the 802.11 standard provides an interoperable 

protocol definition, there are vendor‐specific extensions to the protocol 

that encourage users to stay with one supplierʹs equipment. This also 

applies to wireless infrastructure and access points, 802.11 does not 

govern this operation. Mixing of RF suppliers on a site is not 

recommended until the RF suppliers have demonstrated 

interoperability. 

The wireless networks operate at speeds of 1‐2 MB/s with 2 percent 

packet loss typical. The application developer must be aware of the 

performance limitations and design applications that are acceptable to 

the customer when run over the slower network. 

Remote Wakeup over the wireless network is not possible because the 

cards do not support it. An alternative is to use the system real‐time 

clock wake up at a scheduled time.


The wired Ethernet connection is not certified for use in configurations 

where a wireless adapter is installed. 

Universal Serial Bus 

Two USB Type‐A ports are provided on the terminal. USB Host 

Controller support is provided in hardware on the Processor Board. 

Note: Third party USB peripherals require support from the operating 

system, which is currently limited to Windows 2000 and Windows 

Xpe. The terminal must use the I/O Networks drivers to support the 

NCR USB printer and scanner products. These drives are available 

under Windows NT, Windows 2000, and Windows XPe. 

Serial Ports 

The 7401 Release 2.x processor boards provide two RS‐232 ports (9‐pin 

D‐shell connectors, Ports 1 and 2) directly on the board and support 

two additional RS‐232 ports. Ports 3 and 4 require an optional harness 

connection to the processor board. Ports 1 and 3 can be supplied with 

+12 V DC on Pin 9 when properly set up in the BIOS. The total power 

drawn by Ports 1 and/or 3 must be no greater than 1 amp at 12 V+ DC. 

Refer to the following table for RS‐232 pin‐out information. 

The BIOS permits flexibility in mapping resources. However, a fullyloaded 

system (2 PCMCIA cards that require IRQs, four serial ports in 

use, USB in use, parallel port in use, and MSR) may not have enough 

available IRQs to support all serial ports. Use a USB serial port 

expander to overcome this PC architecture limitation.


Port 2 shares hardware resources with the IRDA connection; if IRDA is 

in use, Port 3 is not available. 

RS-232 DB-9 Male Connector Pinout 

Pin Port A Port B 

1 DCD DCD 

2 RXD RXD 

3 TXD TXD 

4 DTR DTR 

5 GND GND 

6 DSR DSR 

7 RTS RTS 

8 CTS CTS 

9 RI or +12* RI 

* If Port 1 or 3 are powered, pin 9 will be +12 V. 

Hardware Monitor 

The hardware monitor generates an interrupt to the system whenever 

any of the internal voltages used by the system processor goes above or 

below the acceptable operating range. An interrupt is also generated 

when the temperature of the Processor exceeds safe levels. Software 

can use this indication to slow or stop the system and/or force a reset. 

PCI Expansion Header 

A single expansion header is provided to support optional features, 

such as the PCMCIA for Wireless LAN Board. This board supports two 

Type 2 or one Type 3 PCMCIA type cards. 

IDE Header 

A standard IDE header is provided to support the 2.5‐inch hard disk 

drive and integrated CD‐ROM. This header al supports the optional 

256 MB IDE compact flash available in place of the hard disk.


Audio 

The base unit has SoundBlaster‐compatible audio. Wave table 

synthesis is not supported. FM synthesis and MIDI are supported in 

the hardware, but requires software driver support to function. 

Higher quality integrated stereo speakers may be added as an option to 

the terminal. The amplifier is located on the Processor Board; the 

speaker output is provided on a header that receives the harness from 

the speaker module. In addition, a Line Out is provided on a 3.5 mm 

stereo jack that permits connection of external amplified speakers. 

The integrated stereo speakers, or an amplifier connected to Line Out, 

must be used in order to play SoundBlaster (audio subsystem) audio. 

However, an internal EUI speaker provides PC speaker functionality 

(beeps and tones) for all configurations. 

The volume control can be set during system configuration. 

The PC speaker sounds (such as beeps and touch clicks) are directed 

into the audio subsystem and are audible if speakers are connected. 

• Release 2.0 – 2.4 processor boards use a Cirrus/Crystal CS4614 (PCIbased) 

sound controller that supports DirectX 6 sound. 

• Release 2.5 processor boards use an ESS Allegro ES1989 sound 

controller that supports DirectX 8 sound. 

Magnetic Stripe Reader 

A 3‐track MSR head is available as an option. The ISO card format is 

supported. 

When card data is read, an interrupt is generated. A software device 

driver for the MSR must be loaded to enable the application to process 

the data. 

Touch Screen Controller 

The MicroTouch ʺExcaliburʺ chip is used to interface the touch panel. 

This controller supports MicroTouch capacitive panels.


In order to save an RS‐232 port, the touch data is delivered to the 

system through the mouse interface. This requires a mouse‐aware 

touch device driver for the appropriate OS. 

When the system is operating in the dimmed display mode, touch 

activity can restore full brightness if instructed by software to do so. 

When system is in low power mode, touch activity can generate the 

mouse port interrupt (IRQ12). 

Processor Board Connectors 

All connectors are either keyed or impossible to plug incorrectly due to 

mechanical design of the product. 

External Connectors 

VGA CRT RGB 15 pin D Shell 

Ethernet RJ45 

Dual USB Type A 

External Stereo speaker (3.5mm 

jack) 

Power supply 

RS‐232 9 pin D shell (two, one 

with +12 V power option) 

PS/2 Keyboard 

Customer Display 

Cash Drawer 

IRDA 

20‐pin high density RS‐232 

Conversion connector 

Microphone 

S‐Video 

Internal Connectors 

LCD 

Back light Inverter 

Integrated Speaker Module 

MSR 

Touch screen (PS/2) 

Integrated Scanner (7401) 

Motion Sensor / Power Indicator 

PCI Expansion header 

IDE 

Parallel port (POS Board header) 

Cash Drawer port (POS Board 

header)


Flash Disk Interface (Discontinued) 

The Release 2.0 – 2.5 processor boards provide support for a flash disk 

array in the form of an M‐Systems DiskOnChip. A 32‐pin socket is 

provided for this feature. The flash disk must be installed and enabled 

in BIOS Setup. This feature is not available on Release 2.5 processor 

boards. 

NCR Retail Specific Hardware 

The Processor Board contains logic that provides support for the 

custom retail interface. The logic controls the following features: 

• Dual Cash Drawer Support 

• Cash Drawer Diagnostic Support 

• Magnetic Stripe Reader Interface 

• Motion Detector 

• Touch Screen Interface 

Cash Drawer Support 

An integrated retail specific feature of the processor is the cash drawer 

circuitry. The onboard circuitry internal to the board provides the 

control for two external cash drawers. A portion of the POS Board 

header (J6) is provided on the board to interface to the dual cash 

drawer connector. Header J6 only contains the control signals; it does 

not provide power. Software controls the cash drawer(s) through I/O 

port 00Exh. This means it can be I/O ports E0/E1h, E2/E3h, E4/E5h, or 

EA/EBh depending on the configuration of the SMC I/O controllerʹs 

GPIO port(s). Default setting is E0/E1h.


Cash Drawer I/O Port Bit Definition: 

Bit # Description Bit = 1 Bit = 0 

7 Solenoid B Control Turns off solenoid 

output 

6 Solenoid A Control Turns off solenoid 

output 

Activates solenoid 

output 

Activates solenoid 

output 

5 Reserved Reserved Reserved 


3 Solenoid B Status Solenoid B output 

active 

2 Solenoid A Status Solenoid A output 

active 

Solenoid B output 

inactive 

Solenoid A output 

inactive 


0 Cash Drawer(s) Status Drawer(s) open Drawer(s) closed 

Note: Bits 2 and 3 are set to ʹ1ʹ by each device reset. 

The cash drawer interface can be diagnosed remotely. For security 

reasons, the cash drawer diagnostics mode must first be activated by 

pressing an external momentary switch (SW2). The intention is for 

authorized personnel to be present when the cash drawer diagnostic 

tests take place. 

There is only one cash drawer status signal; therefore, bit 0 is the status 

of either cash drawer or both cash drawers.


Power LED 

The Processor Board provides support for an external power LED 

through the onboard Motion/Power LED connector. This LED is 

controlled through the SMC 37C935 GPIO pins. Once the SMC chip is 

programmed to support the Power LED function on GPIO pin 13, the 

LED will be turned ʺonʺ anytime all power to the Processor Board is 

good. The systemʹs power management software has the option to turn 

the LED off indicating the system is in a power‐managed mode. 

MSR 

The MSR interface supports a maximum of 3 tracks of magnetic stripe 

information for support of ISO format cards. Activate the MSR 

interface by enabling it in BIOS Setup under IO Configuration. The 

MSR interface controller is a memory‐mapped device, which can reside 

at system memory addresses CA000, CC000, or D0000. If MSR 

capability is not desired, it may be disabled through BIOS Setup. 

Graphics Subsystem 

The Release 2.0 – 2.4 processor boards are equipped with an SMI Lynx 

SVGA LCD/CRT 3DM graphics controller with 8 MB of integrated 

synchronous graphics DRAM. 

The Release 2.5 processor board has an SMI Lynx 3DM/3DM+ graphics 

controller. 

The Processor Boards support linear addressing by creating a ʺholeʺ in 

the memory address space at the 63 MB boundary. When the system is 

configured for 64 MB and linear addressing is enabled, the last 1 MB of 

system memory is unusable; therefore, the board will report that total 

available system memory is 63 MB. 

Because a hole in memory creates a non‐contiguous address space, 

enabling linear addressing when total system DRAM is greater than 64 

MB is not recommended. Video linear addressing is enabled through 

PC Setup under the Integrated Peripherals menu.


The processor also supports VESA standards such as the VESA DPMS 

protocol to place a DPMS compliant monitor into power savings 

modes. 

Release 2.5 processor boards with the Lynx 3DM/3DM+ chip support 

the following DirectX 6 Direct Draw and Direct 3D graphics functions. 

• Rasterization acceleration 

• Z buffer 

• Alpha comparison 

• Texture filtering 

• Texture blending 

• Mimap support 

• Vertex and Global fogs 

• Diffuse and specular color 

• Alpha blending 

• Triangle and line drawing 

The following DirectX 8 functions are not supported: 

• TnL 

• Vertex shader 

• Pixel shader 

• Bump mapping 

• Box mapping 

The Release 1.0 Pentium processor board was equipped with a C&T 

69000/65555 SVGA LCD/CRT graphics controller with 2 MB of 

integrated synchronous graphics DRAM. The 69000/65555 is a 32‐bit 

graphics controller that combines a VGA controller, 32‐bit graphics 

engine, dual‐frequency clock synthesizer, and true‐color DAC in a 

single package. This processor board has been discontinued.


Resolutions Supported 

Resolution Colors Max Vfreq 

800x600x8bpp 256 85 Hz 

800x600x16bpp 64 k 85 Hz 

800x600x24bpp 16 M 85 Hz 

Colors Supported 

Resolution 

256 Colors 

(8-Bit) 

65,000 Colors 

(16-Bit) 

16.7 M Colors 

(24-Bit) 

800x600 512 k 1 MB 2 MB 

Dual Displays 

The Summa II Motherboard (Release 2.5) is dual display (LCD and 

CRT) capable. In a dual display environment the 7401 terminal 

supports 16‐bit color when both displays are connected to the 

motherboard. Both displays must have the same maximum resolution 

capability. Refer to the following information for details about the 

implementation of a dual display configuration. 

• Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base 

System and Client Third party Drivers CD‐ROM (Product ID: 

D370‐0111‐0100) or in the video.exe self‐extracting Video Drivers 

file on the Retail Solutions Specific Third Party Products Drivers and 

Patches web site at: 

http://www.ncr..com/support/support_drivers_patches.asp?Class=retail_TPP. 

• Retail Customer Information Display User’s Guide (BD20‐1431‐B) on 

the NCR Information Products web site at: 

http://www.info.ncr.com/eHome.cfm


Board BIOS 

Processor boards use a Phoenix BIOS, which is stored in Flash ROM 

and easily upgraded through the network connection or serial port. 

The Flash EEPROM also contains the Setup utility, Power‐On Self Tests 

(POST), and APM 1.2 (Release 2.0‐2.4) or ACPI 2.0 (Release 2.5). The 

boards also supports system BIOS shadowing, permitting the BIOS to 

execute from onboard write‐protected DRAM. 

The BIOS displays a sign‐on message during POST identifying the type 

of BIOS and a four‐digit revision code. 

FLASH memory Implementation 

The Intel E28F800B5‐T70 Flash component is organized onboard as 

1024 k x 8 (1 MB). While a typical PC BIOS image including video and 

LAN boot ROM code normally fits in 256 kB on the Pentium board and 

512 kB on the Pentium III/Celeron board, the boards support a 1 MB 

flash ROM. The current Phoenix BIOS release only requires 256 kB of 

this 1 MB total. The Flash device contains the PC System BIOS along 

with the Video BIOS and LAN boot ROM which compresses the ROM 

images into a single binary image. 

The Flash device is divided into four areas, as described below. 

System Address FLASH Memory Area 

F0000H FFFFFH 64 kB Main BIOS 

EE000H EFFFFH 8 kB System BIOS Reserved during boot 

ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area 

E0000H ECFFFH 52 kB System/VGA BIOS Reserved during boot


BIOS Upgrades 

Flash memory makes distributing BIOS upgrades easy. A new version 

of the BIOS can be installed from the hard disk, network or through a 

serial port. 

The disk‐based Flash upgrade utilities, Phlash.exe and WinPhlash,exe, 

ensure the upgrade BIOS extension matches the target system to 

prevent accidentally installing a BIOS for a different type of system. 

Setup Utility 

The ROM‐based Setup utility allows the system configuration to be 

modified without opening the system for most basic changes. The 

Setup utility is accessible only during the Power‐On Self Test (POST) 

by pressing the key after the POST memory test has begun and 

before boot begins. A prompt may be enabled that informs users to 

press the key to access Setup. 

An external alphanumeric keyboard is recommended for running the 

BIOS CMOS Setup Utility. Otherwise, a Touch Screen can be used. 

Plug and Play 

The Processor BIOS also has a setup option to support the Windows 

runtime plug and play utilities. When this option is selected, only 

devices critical to boot are assigned resources by the BIOS. Device 

Node information is available for all devices to ensure compatibility 

with Windows 95. System configuration information is stored in ESCD 

format. The ESCD data will be cleared upon loss of the CMOS voltage. 

Advanced Power Management 

The 7401 Release 2.0 – 2.4 Processor BIOS has support for both 1.1 and 

1.2 Advanced Power Management (APM). The version of APM drivers 

loaded in the operating system determines to which specification the 

BIOS adheres. In either case, the energy saving Standby mode can be 

initiated by a time‐out period set by the user.


When in Stand By mode, the Processor Board reduces power 

consumption by using the processor System Management Mode 

(SMM) capabilities and also spinning down hard drives and turning off 

VESA DPMS compliant monitors. During setup, the user may select 

which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the 

monitor. The ability to respond to external interrupts is fully 

maintained while in Stand By mode permitting the system to service 

requests such as in‐coming data or network messages while 

unattended. Keyboard or mouse activity may also be used to take the 

system out of the energy saving Stand By mode. When this occurs, the 

monitor and IDE drives are turned back on immediately. 

Advanced Power Management is achieved by the following: 

• DOS requires a driver (FS‐APM.dos) 

• NT requires a driver (NCRSYSM.SYS) 

• Windows 2000 must enable the operating system APM setting. The 

OS APM setting is disabled by default. NCR Gold Drivers are 

enabled in this setting by selecting: 

Start, Control Panel, Power Options, APM tab and check the box 

Enable Advance Power Management Support 

Click Ok to finish. 

ACPI 

The Release 2.5 terminal BIOS supports Advance Configuration Power 

Interface (ACPI) 2.0 power management. Primary differences between 

APM and ACPI are as follows: 

• On an APM‐ managed terminal, the BIOS determines when to 

switch between power states and also performs the switch. When 

using ACPI, the operating system determines when to switch and 

informs the BIOS to perform the switch. 

• APM must be enabled in the BIOS. ACPI is automatically active 

with the operating system. 

• ACPI Setup options are available in the OS Control Panel.


ACPI provides similar modes of operation as APM. The 7401 hardware 

supports four Power Management States. 

State 

OFF 

ON 

• APM Auto 

state 

• ACPI G0/S0 

Working state 

CONSERVE 

• APM Standby 

state 


Sleeping state 

SOFT OFF 

• APM Suspend 

State 


Soft Off state 

Characteristics 

AC power is not present. All RAM contents are lost. 

Power is on and fully supplied to all 7401 components. The display and 

touch panel are active. The CPU may be fully on or be in chip standby mode. 

This is transparent to the user and the application. Standby mode reduces 

power requirements and is controlled by the chip set and is entered/exited 

depending on the CPU’s utilization level. Transitioning between fully on 

and standby causes no delay. 

Power is on, but consumption is reduced by throttling back or completely 

stopping the system clock. Throttling is fully programmable. This is the 

primary means of reducing system power consumption and is used to help 

correct a high temperature warning level detected by the temperature 

monitor. Temperature may also be reduced by dimming the LCD. There is 

no user or application action required for this mode. When a Safe 

Temperature is detected, the system switches back to the ON state. 

Transitioning between ON and CONSERVE takes less than 10 milliseconds. 

Temperature has reached a critically high level, a LAN‐based Powerdown was 

received, or a system Shutdown occurred. Power consumption is reduced 

to its lowest level. All voltages are still present, but BIOS places each 

peripheral and chip into its lowest available power state. The chip set enters 

the Suspend‐to‐RAM mode. The LCD back light is turned off, blanking the 

display. RAM contents are preserved upon return to ON state unless 

software issues a reset. If this state was entered because of a LAN‐based 

Powerdown or system Shutdown, transitioning to the ON state can occur via 

LAN‐based reset or wakeup, Timer wake‐up, Touch activity, Motion 

Sensor, or keyboard. If SOFT OFF was entered because of a Critical 

Temperature, the ON state can be automatically transitioned to when a Safe 

Temperature is reached.


Operator Display 

NCR 

Tilt Mount 

Fixed-Angle Mount 

18289 

The 7401‐2xxx and 3xxx have either a 12.1‐inch TFT (active matrix) or a 

15‐inch TFT. 

LCD Adapter Board 

The signals from the LCD header on the Processor Board are brought 

to the LCD on a harness. Since there are multiple pin configurations 

and connector types being used on the LCD, a small adapter board is 

used to receive the LCD harness and map the signals into the correct 

pin‐out for the LCD panel. This board has a connector that plugs 

directly into the LCD panel. 

LCD Backlight Inverter Module 

An Inverter Board supplies power for the LCD Backlight, which is a 

separate module in the terminal. The inverter has a connector that 

receives power, ground, and a Backlight dimming signal from the 

Processor Board. The inverter generates the high voltage necessary to 

start and run dual CCFL (cold‐cathode fluorescent lamps) Backlights.


A fuse located on the Inverter Board protects power to the inverter. 

This fuse protects the system from damage in the event of a Backlight 

or Inverter Board fault. The fuse is not field replaceable; if it blows, the 

safety characteristics of one or more components on the Inverter Board 

may have been compromised and the Inverter Board should be 

replaced. 

If one or both Backlight tubes become disconnected or otherwise opencircuited, 

protection circuitry shuts down the inverter. This avoids 

over‐powering a single tube and also protects against high voltage 

shorting. 

The Backlight tubes for the Active displays (TFT) can be replaced. 

Touch Screen 

The Touch Screen completely covers the LCD and is mounted directly 

in front of the LCD, behind the front plastic bezel of the terminal. The 

touch controller on the Processor Board supports capacitive and 

resistive touch glass. 

The touch glass has an integrated harness that is routed into the 

Processor Board enclosure and is connected to a header on the 

Processor Board. 

The touch glass has a glare‐reducing texture that also helps hide 

fingerprints.


Features 


A single 3‐track analog MSR is available as a feature, supporting ISO 

format cards. When the MSR is not desired, a filler piece for the MSR 

section is included to make the unit appear uniform. 

NCR 

MSR 

MSR 

18291


Printer Options 

The sections that follow provide an illustration and brief description of 

the available printer options. 

7401-K590 Self-Service Printer 

The K590 Printer is a self‐service, fast, silent, thermal printer that 

provides ʺunattended printing.ʺ The printer is housed in a secure 

cabinet that does not allow customer access to the paper while it is 

printing. It can print text, graphics and bar codes. It prints on paper 

that is 80 mm, 82.5 mm, or 114 mm wide. When printing is complete, a 

receipt presenter provides the cut receipt. The printer receives its 

power from an external power supply and has a serial interface. 

19055


7158 Printer 

The 7158 Printer is extremely fast, quiet, and reliable point‐of‐sale 

device. It consists of two specialized printers in one compact package: a 

thermal printer on top that prints receipts, and an impact slip printer in 

front to print on forms and checks that you insert. It receives its power 

from an external power supply, can be connected through a USB or 

serial port, and has a connector for cash drawers. 

17304 

7167 Printer 

The NCR 7167 Printer is a fast, quiet, relatively small and very reliable 

multi‐function printer. It prints receipts, validates and prints checks, 

and prints on a variety of single or multiple part forms. There is no 

journal as it is kept electronically by the host terminal. The printer 

features a dual interface, so it can connect to the host terminal either 

through a USB interface or RS‐232. It receives its power from an 

external power supply, and has a connector for cash drawers. 

19711e


7194 Printer 

The 7194 Printer is a high speed, high‐resolution printer, capable of 

both text and graphics printing. It offers direct thermal printing in a 

receipt station. It receives its power from an external power supply, 

can be connected through a USB or serial port, and has a connector for 

cash drawers. 

16437 

7197 Printer 

The NCR 7197 Printer is a fast, quiet, relatively small and very reliable 

multi‐function printer. It prints receipts and two‐color printing. The 

printer features a dual interface, so it can connect to the host terminal 

either through a USB interface or RS‐232. It receives its power from an 

external power supply, and has a connector for cash drawers. 

19712e


Other Integrated Devices and Indicators 

Hard Disk Drive 

A 2.5‐inch IDE hard disk is available to support Windows NT. The 

drive is the standard type that is used by notebook PCs. 

Reset Switch 

As a last resort, the Reset Switch can be used to reboot the system if the 

software reset port mechanisms fail. The switch is on the connector 

row at the bottom of the enclosure. Intentionally, it is not easily 

accessible, but can be operated without removing covers or using 

special tools. 

Reset Switch 

16454 

Except when testing software in a lab environment, always disconnect 

the AC power cord. 

Reset Procedure 

1. Gently press the Reset Switch and hold it in for at least four 

seconds. The screen goes blank. 

2. Release the Reset Switch and then gently press it again. The system 

reboots.


Internal Speaker 

The Internal Speaker is connected to the PC speaker output of the 

system chipset, not to the audio subsystem. It is connected to the 

Processor Board via a harness and mounted inside the Processor Board 

enclosure. 

POS Connector Board 

The POS Connector Board is a small daughter board that mounts 

directly on the Cash Drawer and Parallel Port header. Connectors on 

the edge of this board form a second connector row above the 

Processor Board connectors. Connectors are available for two cash 

drawers, a customer display and a microphone. 

Power for the cash drawers (24 V) and VFD customer display (5 V and 

12 V) is supplied by the Enhanced Power Supply through the parallel 

connector. 

Motion Sensor 

The terminal hardware can detect movement near the terminal and 

enables software to prompt system operation from a low‐power state. 

Application software may also be able to make use of motion detection 

when in the ON state if it is enabled by lower‐level software. 

NCR 

Motion Sensor 

Power/Status LED 

18290


Motion is detected as a change in ambient light level that is greater 

than a software‐controlled threshold. 

A photodiode mounted behind the front bezel of the unit senses 

ambient light levels. The photodiode resides on a small circuit board 

(the Motion Sensor Board). A harness connects the Motion Sensor 

Board to the amplifier and motion sensing logic on the Processor 

Board. The user Power/Status LED indicator shares this board. 


The LED power indicator indicates that power is present. The LED is 

green when the processor and BIOS are operating properly. The LED is 

mounted behind the front bezel on the same board as the motion 

sensor. 

Power OK LED 

The Power OK LED is located behind the Cable Cover, between the 

Customer Display and Cash Drawer connectors. 

Power OK LED 

(5V and 24V) 

16453


LAN Status LEDs 

LAN Integrity 

(Green) 

LAN Speed: 

Yellow = 100 MB 

OFF = 10 MB 

16455 

Power Supply 

The terminal uses an AC adapter for its power supply, concealed in the 

terminal mounting. The supply is inaccessible when the terminal is in 

the normal operation and mounting position to prevent tampering, and 

sealed to help protect against spills or other environmental hazards. 

Note: The power supply automatically senses the proper AC voltage; 

therefore only normal servicing access is required. 

All power required to operate the base unit, PCMCIA option and 

PCMCIA cards, speaker option, scanner option, and bus‐powered USB 

peripherals is provided by the power supply. 

The Processor Board serves as the hub to distribute power to all 

terminal functions. Cash drawers, VFD customer display, PS/2 

keyboard, PCMCIA daughter board and slots, scanner (through RS‐232 

port), USB, hard disk, and the LCD all receive power through their 

respective Processor Board connectors.


Uninterruptible Power System (Optional) 

The 4055 Uninterruptible Power System (UPS) protects your 

equipment from various power related problems, providing visual and 

audible indicators which alert you to utility‐line failures. The 4055 is 

installed inside the pedestal mount, and includes a data line/LAN 

connection which ensures both the AC and data paths are protected 

from surges and noise transmitted through the power lines. 

Integrated Scanner Module (Optional) 

The scanner, power supply, and Scanner Controller Board are located 

inside the Fixed‐Angle Mount. The scanner interface is serial, and is 

connected to RS‐232/1, which is a powered serial port. 

Note: The Integrated Scanner feature includes the Fixed‐Angle Mount 

and cannot be used with the Table Top Mount. 

The 7401 Scanner is a modified NCR 7890 or NCR 7892 Scanner, 

however, there are a few differences. Refer to the NCR 7401/7890 or 

7892 Scanner Differences chapter for additional information. 

Integrated Speaker Module (Optional) 

The Integrated Speaker feature provides two stereo speakers that 

attach to the bottom of the Core Module. The maximum output of the 

speakers is approximately 6 watts per channel. 

Compact Flash (Optional) 

The 256MB compact flash can be used in a Windows XP embedded 

environment. When using the Windows XP embedded OS, an 

additional 128MB SDRAM SODIMM is required to support the 

necessary virtual memory requirements. The 256MB compact flash 

replaces the hard drive in the unit.


USB RS-232 Port Server 

The USB RS‐232 Port Server is an intelligent, stackable expansion 

module that connects to the terminal Universal Serial Bus (USB) port, 

providing high‐speed RS‐232 serial ports. 

7454/7401 

USB Port 

RS-232 Ports 

16944


Integrated CD-ROM Drive (Tilt Mount Model) 

The Integrated CD‐ROM Drive is located behind a cover on the Back 

Panel. To access the drive, loosen the spring‐loaded CD Cover Screw 

and remove the CD Cover by sliding it up as shown. 

CD Cover Screw 

CD Cover 

19230


Additional Connectors (Pentium III Board) 

The Pentium III Boards have three connectors that are not on the other 

Pentium Boards. Also available is a fourth connector for a microphone 

when a POS Connector Board is mounted to the Processor Board. The 

following illustration identifies these connectors. 

S-Video 

RS-232 Connector 

(COM 3 and COM 4) 

Microphone 

(optional) 

IRDA 

17999 

The following is a brief description of each connector. 

S-Video 

This connector provides a video connection to an S‐video monitor. 


This connector provides two additional RS‐232 ports. To add the 

ports, install the Dual RS‐232 Port Kit (7454‐F072) as described in 

the Feature Kits appendix. The Dual RS‐232 Cable provides two 

additional serial ports. 

Microphone 

This connector provides for audio input. 

IRDA 

This connector permits infrared communication between devices. 

18002


Compatibility 

LAN Communications 

The software associated with the terminal systems conform to the 

following standards: 

• Network Driver Interface Specification (NDIS 4) 

• IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet) 

• IEEE 802.2 Link Level Control (LLC) 

• TCP/IP 

Application Programmability 



• OLE for Retail POS 1.4 

• JavaPOS for Retail 1.4 

• HTML 4.0 

• ECMA Script 

• Java Development Kit 1.1.3 

Operating System Information 



• Microsoft Windows NT 

• Microsoft Windows 2000 

• Windows Xpe


Migration 

Retail Applications 

Retail Peripherals 

• Existing TAPS‐based applications are not supported. These 

applications must be migrated to Windows NT. 

• Existing Windows 3.11‐based NICE applications are not supported. 

These applications must be migrated to Windows NT. 

• Existing OPOS‐based applications can be supported on terminals 

running Windows NT. 

• Windows NT, Windows 2000, and Windows XPe are the only 

supported operating systems. 

Since the system is a dedicated platform with limited expansion 

capability, a limited subset of the retail peripherals is supported. No 

support is provided for the following peripheral types: 

• OCIA Peripherals 

• RS‐485 Peripherals 

• Wedge Keyboard 

• Operator Line Display


Retail Systems 

This release of software does not support the following features found 

in previous retail systems: 

Platform 

• ISA Cards 

• Standard PCI Cards 

• Multi‐port Serial 

• Memory Dump 

Networks 

• M‐11 

• StarLAN 

• 10base2 Ethernet 

• Token Ring 

• NetBEUI /Net BIOS 

• NetWare 

Platform Load 

• SLP, SLF, RPL 

• PCMCIA Disk, PCMCIA Flash Disk

Chapter 2: 7401-4xxx Product Overview 

Introduction 

19889d 

The 7401‐4xxx model is a ruggedized version ideal for unattended use 

in financial environments. The major hardware features of this model 

are a 15 inch flat panel display with touch screen input, LAN 

connectivity, stereo audio, an integrated secure cabinet, an 80‐column 

printer, a motorized MSR or card‐swipe MSR, an integrated Pin Pad, 

and the integrated rugged keyboard with trackball.

2-2 Chapter 2: 7401-4xxx Product Overview 

Serial Number/Model Number Label 

The unitʹs serial number, model number, tracer number, and date of 

manufacture are included on a label located inside the cabinet on the 

left side above the printer module. 


50-12345678 

Class/Model 

Serial Number 

Date: 03/15/02 

F015,F026,F105,F122,F202,F431,F595 

Mfg 



19890 

7401-4xxx Model Numbers 

7401‐4512 15‐in. Capacitive LCD, CD‐ROM, 4 Serial Ports, Parallel 

Port, Ethernet Cable 


Port, Ethernet Cable, Celeron 700 MHz, and 10 GB HDD 


Port, Ethernet Cable, PIII 1 GHz, and 20 GB HDD

Chapter 2: 7401-4xxx Product Overview 2-3 

Hardware Modules 

Base Unit 

• Processor Board 

− Pentium III/Celeron processor 

− XGA chipset (15‐inch monitor) 

− MPEGII chipset 

− 1 MB Flash BIOS (not CMOS) 

− Four RS‐232 ports (two optionally powered) 

− 10/100BaseT Ethernet LAN chipset, Wake‐on‐LAN support, and 

RJ‐45 port 

− PC Audio with an internal mono speaker 

− 

− 

− 

− 

− 

− 

− 

− 

− 

− 

SoundBlaster ® 16 compatible audio chipset 

Two USB type A ports 

PS/2 keyboard port 

External VGA display port 

Dual display support 

External stereo speaker port 

Internal PS/2 mouse (dedicated to the touch screen) 

One SODIMM (Small Outline DIMM) RAM socket 

64 MB memory on board 

IDE support for a hard disk, a CD ROM, and an optional flash 

disk 

• POS Connector Board 

− Internal parallel port (dedicated to the optional customer 

display) 

− Microphone 

• 15‐inch Operator Display – active LCD with capacitive or resistive 

touch


Hardware Options 

• 2.5‐inch low or high capacity hard disk 

• Integrated Motion Sensor, capable of waking up the terminal from 

a low power state 

• Integrated CD‐ROM 

• Integrated Infrared Sensor 

• Integrated Power Supply 

• Full Page Printer 

• Reset switch which can be used to recover from a lock‐up condition 

• Table‐top mount 

• 3‐meter Ethernet cable 

• U.S. power cord 

• Integrated 3‐track ISO MSR 

• Motorized Card Reader 

• 64/128 MB or 256 MB memory 

• 256 MB Compact Flash 

• Ruggedized Keyboard 

• Pin Pad 

• Trackball


Terminal Components not Supported 

It is important to note that the terminal does not support the following 

components. 

Not Supported 

CMOS for hard totals, logs, 

and tallies 

Removable media, e.g., a 

flex disk 

SLP terminal loading 

Keylock for security (X, L, 

R, S) 

ISA and PCI Expansion 

slots 

DVD ROM 

Internal UPS 

Manual Video and audio 

controls 

DOS, Windows 3.1, 

Windows NT 3.51, 

Windows 9x, OS/2 

133/266 MHz Pentium 

Processors 

Alternative Implementation 

Hard disk, compact flash, or server 

storage 

LAN communication to an NT server 

via standard protocols 

Local storage, TCP/IP networking and 

PXE loading 

Reset switch based security 

USB and LAN based devices (future) 

External UPS 

Software controlled 

Windows NT 4.0, Windows 2000, 

Windows XPe 

Intel Pentium III 500/700 MHz, 1 GHz, 

and Celeron 450/550/600/700 MHz 

processors


System Configuration Diagram 

Full Page 

Printer 

Power 

Supply 

Power 

LAN 

Parallel 

Speaker 

Speakers 

IRDA 

IRDA 

Receiver 


MSR 

Swipe 

MSR 

S-Video 

(Powered) 

COM1 

USB 1 

USB 2 

RS-232 Ports 

(Powered) 

COM2 COM3 COM4 

USB 

Camera 

(Kit) 

Trackball 

Pin Pad 

Motorized 

Card 

Reader 

Power 

Supply 

19794b


Hardware Module Descriptions 


Processor/Chip Set 

The terminal uses an Intel architecture processor, which permits it to 

leverage existing software drivers and applications, as well as provide 

the greatest flexibility in choosing an operating system. This provides 

several other advantages: 

• Capable of SW MPEG‐1 or MPEG‐2 playback at 30 frames per 

second with 22 kHz stereo audio (may be limited by OS 

constraints). 

• SoundBlaster ® ‐compatible audio 

• Expansion capabilities for optional features and future 

requirements (ISA/PCI bus and USB) 

Release 2.4 

• Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron 

550 MHz or 600 MHz Processor (µPGA package) used with the 

Intel 440BX PC chipset. The 440BX chipset consists of the 82440BX 

System Controller (North Bridge chip), also called the MTXC, and 

the 82371AB (South Bridge chip), also called the PIIX4. 



memory capacity of the terminal


Release 2.5 

• Intel 700 MHz Celeron Processor or Intel 1 GHz Pentium III 

Processor (BGA package) on board, removing the µPGA processor 

socket. Intel 440BX chipset same as in Release 2.4 

• 100 MHz system bus and memory support, 64‐bit bus width, and 

AGP video interface. 

• 128 MB memory with ability to expand like Release 2.4. 

Video Subsystem 

The video subsystem supports the following LCD types: 

• 15‐inch active matrix (TFT) 768x1024 with 64 k colors 

Support for the LCD integrated display is provided internally. External 

support for SVGA monitors (800x600 [or better] resolution and 64 k [or 

better] colors) is provided by a CRT 15‐Pin D‐shell connector. 

The LCD back lighting is also software controlled. In addition to OFF 

and ON modes, a dimmed mode is supported in the hardware to allow 

increased tube life. If appropriate software drivers are loaded, full 

brightness is restored when touched, motion detection (Motion Sensor 

section), or an application request (i.e., to play promotional material on 

a preset schedule). 

Ethernet 10/100Base-T LAN Communications 

The 7401‐4xxx terminal has an Intel 82559 LAN Controller that 

supports 10/100Base‐T Ethernet. Ethernet 100Base‐T is also known as 

ʺFast Ethernet.ʺ The Boot ROM for diskless boot functionality is 

included in the 1 MB system ROM. The hardware is compatible with 

the TCP/IP, DHCP, and TFTP protocols required for remote boot of the 

platform. Appropriate software must be used to enable each protocol 

used over the Ethernet link. 

The terminal may be connected to either a 10 MB/s or 100 MB/s 

Ethernet connection. The hardware automatically selects the correct 

speed (if enabled by software to do so).


The LAN hardware supports wakeup packet capability as defined in 

the Device Class Power Management Specification, Network Device 

Class (available from Microsoftʹs web site). 

When the platform is in the Soft OFF state (refer to the Advanced Power 

Management section that follows), receipt of a Wakeup Packet on the 

LAN can return the system to the ON state, if this feature is enabled by 

software. 

Due to limitations of the LAN controller and the OS, all features 

described in the Network Device Class specification may not be 

available. 

100Base‐T is wired identically to 10Base‐T, except that the twisted pair 

cable must be Category 5 and the hubs must permit 100 or 10/100 MB/s 

operation. Although 10Base‐T will operate on Category 3 twisted pair, 

or NCR ʺ747ʺ cable, an upgrade to Category 5 is required for 100Base‐ 

T. 

A customer desiring to use the terminal in an existing 10Base‐T 

environment can do so and simply run at 10 MB. In order to upgrade to 

100MB/s, Category 5 cable and 100 or 10/100 hubs must be installed. 

NCR strongly recommends the use of Category 5 for all new cabling, 

even if the customer initially intends to run only 10Base‐T. 

LED Indicators for Link Integrity (verifies cable and hub connection are 

good) and LAN speed is provided on the Processor Board near the row 

of connectors at the bottom of the e‐box. The LED is ON (yellow) when 

the speed is running at 100 MB/s. 

Link Integrity is provided to the PC chipset to permit boot‐up software 

to verify the presence of the LAN connection. Software must allow 2 

seconds after power‐up in order for the Link Integrity signal to become 

valid.


Wireless LAN Communications 

When a wired Ethernet connection is not desired, a wireless LAN 

adapter may be installed in the PCMCIA socket. This requires that the 

PCMCIA daughter‐card feature be installed. A wireless LAN used in 

the terminal must meet the following requirements: 

• Integrated antenna that meets the requirements of PCMCIA (PC 

Card) Extended Type 2 card definition (a maximum of 5‐cm 

additional length). 

• Power consumption within the capabilities of the PCMCIA 

daughter‐card. 

• Signaling requirements within the capabilities of the terminal 

PCMCIA interface. The main restriction is that DMA transactions 

are not supported over the PCMCIA interface. 

• Device drivers for the targeted operating system must exist. 

• Appropriate infrastructure (server support, Base Stations, Ceiling 

Antennas, etc) must be present in the installation site, and the 

maximum RF range of the wireless system must not be exceeded. 

Interoperability ‐ While the 802.11 standard provides an interoperable 

protocol definition, there are vendor‐specific extensions to the protocol 

that encourage users to stay with one supplierʹs equipment. This also 

applies to wireless infrastructure and access points, 802.11 does not 

govern this operation. Mixing of RF suppliers on a site is not 

recommended until the RF suppliers have demonstrated 

interoperability. 

The wireless networks operate at speeds of 1‐2 MB/s with 2 percent 

packet loss typical. The application developer must be aware of the 

performance limitations and design applications that are acceptable to 

the customer when run over the slower network. 

Remote Wakeup over the wireless network is not possible because the 

cards do not support it. An alternative is to use the system real‐time 

clock wake up at a scheduled time.


Depending on the OS environment, Remote Boot may be supported, 

but due to the slow network speed a large boot image may take an 

unacceptably long time to load. The application developer needs to 

ensure that the load is of reasonable size. 

The wired Ethernet connection is not certified for use in configurations 

where a wireless adapter is installed. 

Universal Serial Bus 

Two USB Type‐A ports are provided on the terminal. USB Host 

Controller support is provided in hardware on the Processor Board. 

Note: Third party USB peripherals require support from the operating 

system, which is currently limited to Windows 2000 and Windows 

Xpe. The terminal must use the I/O Networks drivers to support the 

NCR USB printer and scanner products. These drives are available 

under Windows NT, Windows 2000, and Windows XPe. 

Serial Ports 

The 7401‐4xxx Celeron/Pentium III processor board provides two RS‐ 

232 ports (9‐pin D‐shell connectors, Ports 1 and 2) directly on the board 

and supports two additional RS‐232 ports. Ports 3 and 4 require an 

optional harness connection to the board. Ports 1 and 3 can be supplied 

with +12 V DC on Pin 9 when properly set up in the BIOS. The total 

power drawn by Ports 1 and/or 3 must be within the limits of the 

capabilities of the power supply. Refer to the following table for RS‐232 

pin‐out information. 

The BIOS permits flexibility in mapping resources. However, a fullyloaded 

system (2 PCMCIA cards that require IRQs, four serial ports in 

use, USB in use, parallel port in use, and MSR) may not have enough 

available IRQs to support all serial ports. Use a USB serial port 

expander to overcome this PC architecture limitation.


Port 2 shares hardware resources with the IRDA connection; if IRDA is 

in use, Port 3 is not available. 

RS-232 DB-9 Male Connector Pinout 

Pin Port A Port B 

1 DCD DCD 

2 RXD RXD 

3 TXD TXD 

4 DTR DTR 

5 GND GND 

6 DSR DSR 

7 RTS RTS 

8 CTS CTS 

9 RI or +12* RI 

* If Port 1 or 3 are powered, pin 9 will be +12 V. 

Hardware Monitor 

The hardware monitor generates an interrupt to the system whenever 

any of the internal voltages used by the system processor goes above or 

below the acceptable operating range. An interrupt is also generated 

when the temperature of the Processor exceeds safe levels. Software 

can use this indication to slow or stop the system and/or force a reset. 

PCI Expansion Header 

A single expansion header is provided to support optional features, 

such as the PCMCIA for Wireless LAN Board. This board supports two 

Type 2 or one Type 3 PCMCIA type cards. 

IDE Header 

A standard IDE header is provided to support a 2.5‐inch hard disk 

drive and an integrated CD‐ROM. This header al supports the optional 

256 MB IDE compact flash available in place of the hard disk.


Audio 

The base unit has SoundBlaster‐compatible audio. Wave table 

synthesis is not supported. FM synthesis and MIDI are supported in 

the hardware, but requires software driver support to function. 

Higher quality integrated stereo speakers may be added as an option to 

the terminal. The amplifier is located on the Processor Board; the 

speaker output is provided on a header that receives the harness from 

the speaker module. In addition, a Line Out is provided on a 3.5 mm 

stereo jack that permits connection of external amplified speakers. 

The integrated stereo speakers, or an amplifier connected to Line Out, 

must be used in order to play SoundBlaster (audio subsystem) audio. 

However, an internal EUI speaker provides PC speaker functionality 

(beeps and tones) for all configurations. 

The volume control can be set during system configuration. 

The PC speaker sounds (such as beeps and touch clicks) are directed 

into the audio subsystem and are audible if speakers are connected. 

• Release 2.0 – 2.4 processor boards use a Cirrus/Crystal CS4614 (PCIbased) 

sound controller that supports DirectX 6 sound. 

• Release 2.5 processor boards use an ESS Allegro ES1989 sound 

controller that supports DirectX 8 sound. 


A 3‐track MSR head is available as an option. The ISO card format is 

supported. 

When card data is read, an interrupt is generated. A software device 

driver for the MSR must be loaded to enable the application to process 

the data. 

Touch Screen Controller 

The MicroTouch ʺExcaliburʺ chip is used to interface the touch panel. 

This controller supports MicroTouch capacitive panels.


In order to save an RS‐232 port, the touch data is delivered to the 

system through the mouse interface. This requires a mouse‐aware 

touch device driver for the appropriate OS. 

When the system is operating in the dimmed display mode, touch 

activity can restore full brightness if instructed by software to do so. 

When system is in low power mode, touch activity can generate the 

mouse port interrupt (IRQ12). 

Processor Board Connectors 

All connectors are either keyed or impossible to plug incorrectly due to 

mechanical design of the product. 

External Connectors 

VGA CRT RGB 15 pin D Shell 

Ethernet RJ45 

Dual USB Type A 

External Stereo speaker 

(3.5mm jack) 

Power supply 

RS‐232 9 pin D shell (two, one 

with +12 V power option) 

PS/2 Keyboard 

Customer Display 

Cash Drawer 

IRDA 

20‐pin high density RS‐232 

Conversion connector 

Microphone 

S‐Video 

Internal Connectors 

LCD 

Back light Inverter 

Integrated Speaker Module 

MSR 

Touch screen (PS/2) 

Integrated Scanner (7401) 

Motion Sensor / Power Indicator 

PCI Expansion header 

IDE 

Parallel port (POS Board header) 

Cash Drawer port (POS Board 

header)


Flash Disk Interface (Discontinued) 

The 7401‐45xx processor board provides support for a flash disk array 

in the form of an M‐Systems DiskOnChip. A 32‐pin socket is provided 

for this feature. The flash disk must be installed and enabled in BIOS 

Setup. This feature is not available on the 7401‐46xx processor boards. 

NCR Retail Specific Hardware 

The 7401‐4xxx Processor Board contains logic that provides support for 

the custom retail interface. The logic controls the following features: 

• Magnetic Stripe Reader Interface 

• Motion Detector 

• Touch Screen Interface 

MSR 

The MSR interface supports a maximum of 3 tracks of magnetic stripe 

information for support of ISO format cards. Activate the MSR 

interface by enabling it in BIOS Setup under IO Configuration. The 

MSR interface controller is a memory‐mapped device, which can reside 

at system memory addresses CA000, CC000, or D0000. If MSR 

capability is not desired, it may be disabled through BIOS Setup. 

Power LED 

The Processor Board provides support for an external power LED 

through the onboard Motion/Power LED connector. This LED is 

controlled through the SMC 37C935 GPIO pins. Once the SMC chip is 

programmed to support the Power LED function on GPIO pin 13, the 

LED will be turned ʺonʺ anytime all power to the Processor Board is 

good. The systemʹs power management software has the option to turn 

the LED off indicating the system is in a power‐managed mode.


Graphics Subsystem 

The 7401‐45xx processor boards are equipped with a SMI Lynx SVGA 

LCD/CRT 3DM graphics controller with 8 MB of integrated 

synchronous graphics DRAM. The 7401‐46xx processor boards have an 

SMI Lynx 3DM/3DM+ graphics controller. 

The processor boards support linear addressing by creating a ʺholeʺ in 

the memory address space at the 63 MB boundary. When the system is 

configured for 64 MB and linear addressing is enabled, the last 1 MB of 

system memory is unusable; therefore, the board will report that total 

available system memory is 63 MB. 

Because a hole in memory creates a non‐contiguous address space, 

enabling linear addressing when total system DRAM is greater than 64 

MB is not recommended. Video linear addressing is enabled through 

PC Setup under the Integrated Peripherals menu. 

The processor also supports VESA standards such as the VESA DPMS 

protocol to place a DPMS compliant monitor into power savings 

modes. 

Resolutions Supported 

Resolution Colors Max Vfreq 

800x600x8bpp 256 85 Hz 

800x600x16bpp 64 k 85 Hz 

800x600x24bpp 16 M 85 Hz 

Colors Supported 

Resolution 

256 Colors 

(8-Bit) 

65,000 Colors 

(16-Bit) 

16.7 M Colors 

(24-Bit) 

800x600 512 k 1 MB 2 MB


DirectX Support 

7401‐46xx processor boards with the Lynx 3DM/3DM+ chip support 

the following DirectX 6 Direct Draw and Direct 3D graphics functions. 

• Rasterization acceleration 

• Z buffer 

• Alpha comparison 

• Texture filtering 

• Texture blending 

• Mimap support 

• Vertex and Global fogs 

• Diffuse and specular color 

• Alpha blending 

• Triangle and line drawing 

The following DirectX 8 functions are not supported: 

• TnL 

• Vertex shader 

• Pixel shader 

• Bump mapping 

• Box mapping


Dual Displays 

The 7401‐46xx processor boards are dual display (LCD and CRT) 

capable. In a dual display environment the 7401 terminal supports 

16‐bit color when both displays are connected to the motherboard. 

Both displays must have the same maximum resolution capability. 

Refer to the following information for details about the implementation 

of a dual display configuration. 

• Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base 

System and Client Third party Drivers CD‐ROM (Product ID: 

D370‐0111‐0100) or in the video.exe self‐extracting Video Drivers 

file on the Retail Solutions Specific Third Party Products Drivers and 

Patches web site at: 

http://www.ncr..com/support/support_drivers_patches.asp?Class=retail_TPP. 

• Retail Customer Information Display User’s Guide (BD20‐1431‐B) on 

the NCR Information Products web site at: 

http://www.info.ncr.com/eHome.cfm 

Board BIOS 

Processor boards use a Phoenix BIOS, which is stored in Flash ROM 

and easily upgraded through the network connection or serial port. 

The Flash EEPROM also contains the Setup utility, Power‐On Self Tests 

(POST), and APM 1.2 (7401‐45xx) or ACPI 2.0 (7401‐46xx). The boards 

also supports system BIOS shadowing, permitting the BIOS to execute 

from onboard write‐protected DRAM. 

The BIOS displays a sign‐on message during POST identifying the type 

of BIOS and a four‐digit revision code.


FLASH memory Implementation 

The Intel E28F800B5‐T70 Flash component is organized onboard as 

1024 k x 8 (1 MB). While a typical PC BIOS image including video and 

LAN boot ROM code normally fits in 256 kB on the Pentium board and 

512 kB on the Pentium III/Celeron board, the boards support a 1 MB 

flash ROM. The current Phoenix BIOS release only requires 256 kB of 

this 1 MB total. The Flash device contains the PC System BIOS along 

with the Video BIOS and LAN boot ROM which compresses the ROM 

images into a single binary image. 

The Flash device is divided into four areas, as described below. 

System Address 

FLASH Memory Area 

F0000H FFFFFH 64 kB Main BIOS 

EE000H EFFFFH 8 kB System BIOS Reserved during boot 

ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area 

E0000H ECFFFH 52 kB System/VGA BIOS Reserved during boot 

BIOS Upgrades 

Flash memory makes distributing BIOS upgrades easy. A new version 

of the BIOS can be installed from the hard disk, network or through a 

serial port. 

The disk‐based Flash upgrade utilities, Phlash.exe and WinPhlash.exe, 

ensure the upgrade BIOS extension matches the target system to 

prevent accidentally installing a BIOS for a different type of system.


Setup Utility 

The ROM‐based Setup utility allows the system configuration to be 

modified without opening the system for most basic changes. The 

Setup utility is accessible only during the Power‐On Self Test (POST) 

by pressing the key after the POST memory test has begun and 

before boot begins. A prompt may be enabled that informs users to 

press the key to access Setup. 

An external alphanumeric keyboard is recommended for running the 

BIOS CMOS Setup Utility. Otherwise, a Touch Screen can be used. 

Plug and Play 

The Processor BIOS also has a setup option to support the Windows 

runtime plug and play utilities. When this option is selected, only 

devices critical to boot are assigned resources by the BIOS. Device 

Node information is available for all devices to ensure compatibility 

with Windows 95. System configuration information is stored in ESCD 

format. The ESCD data will be cleared upon loss of the CMOS voltage. 

Advanced Power Management 

The 7401‐45xx processor BIOS has support for 1.2 Advanced Power 

Management (APM). The version of APM drivers loaded in the 

operating system by the user will determine to which specification the 

BIOS will adhere. In either case, the energy saving Standby mode can 

be initiated by a time‐out period set by the user. 

When in Stand By mode, the Processor Board reduces power 

consumption by utilizing the processor System Management Mode 

(SMM) capabilities and also spinning down hard drives and turning off 

VESA DPMS compliant monitors. During setup, the user may select 

which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the 

monitor.


The ability to respond to external interrupts is fully maintained while 

in Stand By mode allowing the system to service requests such as incoming 

data or network messages while unattended. The user may 

also make any keyboard or mouse activity to take the system out of the 

energy saving Stand By mode. When this occurs, the monitor and IDE 

drives are turned back on immediately. 

Advanced Power Management (APM) is achieved by the following: 

• DOS requires a driver (FS‐APM.dos) 

• NT requires a driver (NCRSYSM.SYS) 

• Windows 2000 must enable the operating system APM setting. The 

OS APM setting is disabled by default. NCR Gold Drivers are 

enabled in this setting by selecting: 

Start, Control Panel, Power Options, APM tab and check the box 

Enable Advance Power Management Support 

Click Ok to finish. 

ACPI 

The 7401‐46xx terminal BIOS supports Advance Configuration Power 

Interface (ACPI) 2.0 power management. Primary differences between 

APM and ACPI are as follows: 

• On an APM‐ managed terminal, the BIOS determines when to 

switch between power states and also performs the switch. When 

using ACPI, the operating system determines when to switch and 

informs the BIOS to perform the switch. 

• APM must be enabled in the BIOS. ACPI is automatically active 

with the operating system. 

• ACPI Setup options are available in the OS Control Panel. 

Refer to the table in the ACPI section of “Chapter 2: 7401‐2xxx and 3xxx 

Product Overview” for a comparison of the operation modes (states) 

supported by APM and ACPI power management.


Operator Display 

19889d 

The 7401‐4xxx has a 15‐inch TFT (thin film transistor) 1024x760 with 65 

K colors display. 

LCD Adapter Board 

The signals from the LCD header on the Processor Board are brought 

to the LCD on a harness. Since there are multiple pin configurations 

and connector types being used on the LCD, a small adapter board is 

used to receive the LCD harness and map the signals into the correct 

pin‐out for the LCD panel. This board has a connector that plugs 

directly into the LCD panel.


LCD Backlight Inverter Module 

An Inverter Board supplies power for the LCD Backlight, which is a 

separate module in the terminal. The inverter has a connector that 

receives power, ground, and a Backlight dimming signal from the 

Processor Board. The inverter generates the high voltage necessary to 

start and run dual CCFL (cold‐cathode fluorescent lamps) Backlights. 

A fuse located on the Inverter Board protects power to the inverter. 

This fuse protects the system from damage in the event of a Backlight 

or Inverter Board fault. The fuse is not field replaceable; if it blows, the 

safety characteristics of one or more components on the Inverter Board 

may have been compromised and the Inverter Board should be 

replaced. 

If one or both Backlight tubes become disconnected or otherwise opencircuited, 

protection circuitry shuts down the inverter. This avoids 

over‐powering a single tube and also protects against high voltage 

shorting. 

The Backlight tubes for the Active displays (TFT) can be replaced. 

Touch Screen 

The Touch Screen completely covers the LCD and is mounted directly 

in front of the LCD, behind the front plastic bezel of the terminal. The 

touch controller on the Processor Board supports capacitive and 

resistive touch glass. 

The touch glass has an integrated harness that is routed into the 

Processor Board enclosure and is connected to a header on the 

Processor Board. 

The touch glass has a glare‐reducing texture that also helps hide 

fingerprints.


Features 

Integrated Speakers 

LCD 

Touchscreen 

MSR 

Keylock 

Keyboard 

Motorized 

Card Reader 

Trackball 

Secure Cabinet with Integrated Speakers 

Pin Pad 

19889a 

The 7401‐4xxx cabinet has an anti‐vandal keylock that secures the 

cabinet in a closed position. The cabinet has no exposed screws, 

however, the rear of the cabinet is designed to accept brackets for 

signage and branding. Supervisory and service personnel can unlock 

the cabinet to replace the paper roll or perform maintenance on the 

terminal. Integrated stereo speakers are included in the top of the 7401‐ 

4xxx Bezel that surrounds the LCD Touch Screen module.


Ruggedized Keyboard with Trackball 

The 7401‐4xxx terminal has an anti‐vandal, spill resistant keyboard 

with trackball. The keyboard cover and keys, and the trackball are 

constructed of heavy duty, non‐destructive metal to withstand the 

extra use that occurs in unattended environments. U.S. and U.K. 

keyboard layouts are available as features. Other country‐specific 

keyboard layouts are available as kits. The Keyboard and Trackball are 

mounted in a keyboard tray that slides forward when the cabinet is 

open to permit easier access to the inside of the terminal for service 

personnel. 

For 7401‐4xxx terminals with a U.K. keyboard (F130, F131, or F132), 

changes are required to the Regional Settings in the Control Panel. 

Refer to Chapter 4 for details. 

Pin Pad 

A secure anti‐vandal pin pad, constructed of non‐destructive metal is 

available as a feature. The Pin Pad with 10 numeric and 6 function keys 

is integrated into the keyboard tray next to the keyboard and trackball. 

The Pin Pad has a 64 KB memory for application use and 64 KB for 

data storage. It has programmable protocols and speeds (1200‐19200 

bps). When the personal identification number (PIN) is entered, the Pin 

Pad combines the PIN with the card data, encrypts this information, 

and sends it to the host for verification. This device has a serial 

interface and is powered by a COM Port C. The Port C Powered Port 

option must be set in the BIOS. The Pin Pad is pre‐configured for 

encryption by an authorized encryption facility before it is integrated 

into the keyboard. OPOS support is not available with the Pin Pad


Motorized Card Reader 


An optional Motorized Card Reader is available to provide MSR cardreading 

functionality similar to an ATM. When inserted, the card is fed 

into the reader and is retained there until the transaction is complete. 

The Motorized Card Reader has on‐board intelligence to process 

Magstripe Cards, Smart Cards, and Memory Cards: 

• Supports bi‐directional read of magnetic stripe data (3‐track) 

• Reads and writes all ISO 7816 T=0, T=1 micro‐processor Smart 

Cards 

• Accepts cards with CP8 and ISO positions 

• The card reader uses a vendor‐provided Windows Driver. OPOS 

support is not available with the motorized card reader. 

• This device is powered by a 12 VDC power supply. 

A single 3‐track analog MSR is available as a feature, supporting ISO 

format cards. When the MSR is not desired, a filler piece for the MSR 

section is included to make the unit appears uniform.


Full Page Printer 

The 7401‐4xxx has a full page thermal sheet printer that provides high 

resolution 300 dpi (11.81 dots per mm) printing with a loop presenter 

and cutter. 

Paper Roll 

Printhead 

Lever 

Paper 

Presenter 

19798e 

• The printer uses a large 6 in. diameter paper roll (650 ft. at 3.2 Mil 

thickness) with selectable paper widths from 165 mm to 216 mm 

(6.5 in. to 8.5 in.). 

• A Registration Mark sensor is supported for setting paper lengths. 

• Printer sensors provide alerts for paper out, paper low, paper in 

presenter, Printhead temperature, Printhead level position, and 

paper jam. 

• The Printer uses a vendor‐provided Windows Driver. OPOS 

support is not available with the full page printer. 

• This device is powered by a 24 VDC power supply.


Other Integrated Devices and Indicators 

Hard Disk Drive 

A 2.5‐inch IDE hard disk is available to support Windows NT. The 

drive is the standard type that is used by notebook PCs. 

Integrated CD-ROM 

An integrated CD‐ROM is mounted to the back of the core module 

behind the LCD Touch Screen inside the cabinet. The CD‐ROM is used 

to install terminal software and can be used for other functions 

requiring a CD‐ROM. 

Reset Switch 

As a last resort, the Reset Switch can be used to reboot the system if the 

software reset port mechanisms fail. The switch is on the connector 

row at the bottom of the enclosure. Intentionally, it is not easily 

accessible, but can be operated without removing covers or using 

special tools. 

Reset Switch 

19901a 

Except when testing software in a lab environment, always disconnect 

the AC power cord. 

Reset Procedure 

1. Gently press the Reset Switch and hold it in for at least four 

seconds. The screen goes blank. 

2. Release the Reset Switch and then gently press it again. The system 

reboots.


Compact Flash 

The 256MB compact flash can be used in a Windows XP embedded 

environment. When using the Windows XP embedded OS, an 

additional 128MB SDRAM SODIMM is required to support the 

necessary virtual memory requirements. The 256MB compact flash 

replaces the hard drive in the unit. 

Internal Speaker 

The Internal Speaker is connected to the PC speaker output of the 

system chipset, not to the audio subsystem. It is connected to the 

Processor Board via a harness and mounted inside the Processor Board 

enclosure. 

POS Connector Board 

The POS Connector Board is a small daughter board that mounts 

directly on the Cash Drawer and Parallel Port header. Connectors on 

the edge of this board form a second connector row above the 

Processor Board connectors. Connectors are available for two cash 

drawers, a customer display and a microphone. 

Power for the cash drawers (24 V) and VFD customer display (5 V and 

12 V) is supplied by the Enhanced Power Supply through the parallel 

connector. 

USB Camera 

The integrated USB Camera (available as a kit) supports the capture of 

a video image of individuals operating the EasyPoint 7401‐46xx 

terminal.


Motion Sensor 

The terminal hardware can detect movement near the terminal and 

enables software to prompt system operation from a low‐power state. 

Application software may also be able to make use of motion detection 

when in the ON state if it is enabled by lower‐level software. 

USB 

Camera 

IRDA 

Motion Sensor 


Motion is detected as a change in ambient light level that is greater 

than a software‐controlled threshold. 

A photodiode mounted behind the front bezel of the unit senses 

ambient light levels. The photodiode resides on a small circuit board 

(the Motion Sensor Board). A harness connects the Motion Sensor 

Board to the amplifier and motion sensing logic on the Processor 

Board. The user Power/Status LED indicator shares this board. 

19889f 


The LED power indicator indicates that power is present. The LED is 

green when the processor and BIOS are operating properly. The LED is 

mounted behind the front bezel on the same board as the motion 

sensor.


Power OK LED 

The Power OK LED is located behind the Cable Cover, between the 

Customer Display and Cash Drawer connectors. 

Power OK 

(5V and 24 V) 

19901d 

LAN Status LEDs 

LAN Integrity 

(Green) 

LAN Speed 

Yellow = 100 MB 

OFF = 10 MB 

19901c 

Power Supply 

The terminal uses an AC adapter for its power supply, mounted inside 

the cabinet. The supply is inaccessible when the terminal is in the 

normal operation with the cabinet closed. The mounting position to 

prevent tampering, and sealed to help protect against spills or other 

environmental hazards. 

Note: The power supply automatically senses the proper AC voltage; 

therefore only normal servicing access is required.


All power required to operate the base unit, PCMCIA option and 

PCMCIA cards, speaker option, scanner option, and bus‐powered USB 

peripherals is provided by the power supply. 

The Processor Board serves as the hub to distribute power to all 

terminal functions. Cash drawers, VFD customer display, PS/2 

keyboard, PCMCIA daughter board and slots, scanner (through RS‐232 

port), USB, hard disk, and the LCD all receive power through their 

respective Processor Board connectors. 

Motorized Card Reader Power Supply 

The Motorized Card Reader uses an AC adapter for its power supply, 

mounted on the inside of the cabinet. 

Full Page Printer Power Supply 

The Full Page Printer uses an AC adapter for its power supply, 

mounted inside the cabinet under the printer. 

Integrated Speakers 

The 7401‐4xxx includes two stereo speakers in the top of the Bezel 

above the LCD Touch Screen. The maximum output of the speakers is 

approximately 6 watts per channel.


EasyPoint 45 Pedestal 

A cone‐shaped, basic pedestal for the 7401‐4xxx terminal. The pedestal 

is black and is metal and wood construction. The base of the pedestal 

has the following features: 

• Mounting holes to secure the unit to the floor 

• Adjustable feet 

• Cable access door 

• Space for an NCR 4055 UPS 

• Cable routing hole and channel 

20047a

Chapter 3: 7401-2xxx/3xxx Hardware Installation 

Introduction 

Installation Summary 

The 7401‐2xxx and 3xxx terminals are fully assembled at the factory. 

This chapter explains the mounting options and how to connect 

optional hardware components to these terminals. 

The terminal should be removed from the shipping packaging and 

visual checks made to verify the correct hardware configuration. The 

system is then configured and any communication cables are 

connected. 

Only after inspection should the power cord be attached to the system 

and then connected to the AC power source. Power‐up self‐tests will 

run to verify basic functionality. 

ROM‐based setup should be used to configure network options. Full 

configuration depends upon the system server and the management 

web site.

3-2 Chapter 3: 7401-2xxx/3xxx Hardware Installation 

Installation Restrictions 

• Before installing the terminal, read and follow the guidelines in the 

NCR EasyPoint 7401 Site Preparation Guide and the NCR 

Workstation and Peripheral AC Wiring Guide. 

• Install the terminal near an electrical outlet that is easily accessible. 

Use the power cord as a power‐disconnect device. 

• Do not permit any object to rest on the power cord. Do not locate 

the terminal where the power cord can be walked on. 

• Use a grounding strap or touch a grounded metal object to 

discharge any static electricity from your body before servicing the 

terminal. 

• If the power cord is replaced, it must be replaced with the same 

type of cord with the protective shroud. 

• Do not route the power cord through openings with sharp edges. 

Caution: This unit contains hazardous voltages and should only be 

serviced by qualified service personnel. 

Caution: DO NOT connect or disconnect the transaction printer while 

the terminal is connected to AC power. This can result in system or 

printer damage. 

Warning: The 7401 must be mounted securely to prevent a hazard. It 

must be installed in accordance with local building codes. The post 

or wall on which the unit is mounted should be able to withstand 

four times the weight of the unit, which is approximately 20 lbs. 

(9 kg).

Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-3 

Connecting the Cables 

Fixed-Angle Mount (F504) 

The cable connectors are located behind the Core Module. The 

procedure for accessing the connectors is different for Fixed‐Angle 

Mounts and Tilt Mounts. 

1. Remove the screws that secure the Core Module to the Fixed‐Angle 

Mount. 

Core Module 

Fixed Angle Mount 

Remove Screws 

(One on each side) 

17339


2. Raise the bottom of the Core Module, pull out the Core Module 

Support and rest the Core Module on the Core Module Support. 

Core Module 

Metal Locking 

Tabs 

Keyboard Port 

Core Module 

Support 

3. Route the cables as described in the following section, Cable 

Routing. 

17340


Fixed-Angle Mount (F503) 

1. Remove the screw that secures the Core Module to the Fixed‐Angle 

Mount. 

Core Module 

Remove Screws 

(one on each side) 

Pedestal Mount 

16396


2. Remove the Core Module from the Fixed‐Angle Mount. 

16397 

3. Route the cables as described in the following section, Cable 

Routing.


Cable Routing 

The cables can be routed either out the bottom or rear of the Fixed‐ 

Angle Mount. The Power Cord is shipped from the factory routed 

through the bottom exit hole in the Fixed‐Angle Mount. To route the 

cables out the rear exit, you must move the grommet from the bottom 

exit to the rear exit hole. 

Since these openings have different shapes, you must trim the 

grommet to length. 

1. Remove the grommet from the bottom exit hole. 

Grommet 

Rear Exit 

Bottom Exit 

16481


2. Press the grommet along the bottom edge of the rear exit and cut it 

to length. 

Measure 

and Cut 

16482 

3. Install the remainder of the grommet to the other three sides of the 

opening. 

Trim the 

Excess 

16483 

4. Trim the excess length.


Cable Connector Identification 

The cable connectors are located on the back of the Core Module. 

CRT 

LAN 

S-Video 

USB 1 

USB 2 

COM 1 

Keyboard 

PS/2 

COM 2 

Power 

Microphone 

(optional) 

RS-232 

(COM 3 & 4) 

Parallel 

Speaker 

Audio Out 

Cash Drawer 

IRDA 

18011 

Note: COM1 and COM3 can be powered ports. They are enabled in 

the BIOS. 

Note: The COM3 & COM4 RS‐232 ports require the Dual RS‐232 Port 

Kit (7454‐F072) feature 

After connecting the cables, reassemble the terminal.


Tilt Mount 

Tilt Mount cable connectors are located on the underside of the Core 

Module, under a cable cover. 

1. Tilt the display to access the cable connectors. 

Cable Cover 

Thumb Screw 

15968 

2. Loosen the thumbscrew that secures the Cable Cover and remove 

the cover.


Cable Routing 

The Tilt Mount has three places to secure cables to the base of the unit 

by using a cable tie wrap. Remove the power supply cover or customer 

display from the base of the unit, two thumb screws on bottom rear, 

and use a tie wrap to secure the Ethernet cable to one of the provided 

molded cable tie holders on the base. This should provide sufficient 

strain relief to prevent the cable from becoming tight and damaging the 

connector on the Processor Board. 

The peripheral cables are routed down through the Mount Assembly 

and out the rear of the unit. 

Bottom View 

16413a



1. Connect the peripheral and LAN cables. The illustration below can 

be used to identify the connectors on the terminal. See the sections 

that follow for specific installation instructions for each of the 

peripherals. 

Audio Out 

Speaker 

CRT 

LAN 

S-Video 

USB 1 

USB 2 

COM 1 

RS-232 

(COM 3 & 4) 

Keyboard 

PS/2 

COM 2 

Parallel 

Power 

IRDA 

Microphone 

(optional) 

Cash Drawer 


the BIOS. 

18010 


Kit (7454‐F072) feature 

2. After installing the peripheral and LAN cables replace the cable 

cover and re‐tighten the thumbscrew.


Installing Peripherals 

This section describes how to install transaction printers and other 

peripherals on the 7401‐2xxx and 3xxx terminals. 

Installing a Transaction Printer 

The following printers can connect through a non‐powered RS‐232 or 

USB connector. They all require an external power supply. The 

illustrations show how to connect to the 7194 printer. Connecting to the 

other three printers is done in the same manner. Refer to the 

corresponding printer owner’s guide for illustrations of the connector 

locations. 

• 7158 

• 7167 

• 7194 

• 7197 

RS-232 Installation 

1. Connect the Printer Interface Cable to the RS‐232 Connector on the 

back or on the bottom of the printer. 

Cash Drawer Connector 

Power Connector 


16632a


2. Connect the other end of the printer cable to one of the RS‐232 

(non‐powered) ports on the terminal. 

3. Connect the external power supply cable to the Power Connector 

on the printer. 

4. Plug the external power supply AC cable into an AC outlet. 

USB Installation 

1. Connect the Printer Interface Cable to the USB Connector on the 

back or on the bottom of the printer. 

USB Connector 

Cash Drawer Connector 

Power Connector 

2. Connect the other end of the printer cable to one of the USB 

connectors (USB 1 or USB 2) on the terminal. 

16632b 

3. Connect the external power supply cable to the Power Connector on 

the printer. 

4. Plug the external power supply AC cable into an AC outlet.


7401-K590 Self-Service Printer 

For information about installing the K590 self‐service printer, refer to 

the NCR 7401‐K590 Self‐Service Printer Owner’s Guide (B005‐0000‐1346). 

18012


Installing a Cash Drawer 

1. Place the cash drawer in the desired location, within cable length of 

the terminal. 

2. Connect the cash drawer cable to the terminal cash drawer 

connector. 

16269 

Cash Drawer 

15969c 

Note: The Cash Drawer can optionally be connected to the printer.


Installing a Second Cash Drawer 

The terminal supports a 2‐drawer configuration with a Y‐cable 

(1416‐C372‐0006). 

1. Place the cash drawer in the desired location, within cableʹs length 

of the terminal. 

2. Connect the Y‐cable to the terminal cash drawer connector. 

Dual Cash Drawer Y-Cable 

1416-C372-0006 

Note: The Y‐cable can optionally be connected to the printer. 

16270


Installing PC Cards 

PC cards (wireless, modem, and so forth) can be installed on any 

terminal with the Dual PCMCIA Port (7401‐K060). 

Only terminals with a Fixed‐Angle Mount require the removal of the 

Core Module from the mount to install a PC card. If you do not have a 

Fixed‐Angle Mount terminal, skip to Step 3. 

1. Remove the screws that secure the Core Module to the Fixed‐Angle 

Mount. 

Core Module 

Remove Screws 

(one on each side) 


16396


2. Remove the Core Module from the Fixed‐Angle Mount. 

16397


3. Remove the Wireless Antenna Cover. 

Wireless Antenna Cover 

Screws (2) 

Fixed-Angle Mount Model 

Wireless Antenna Cover 

Screws (2) 

Tilt Mount Model 

18615 

4. Insert the PC card (wireless card, modem, and so forth).


Mounting a Fixed-Angle Mount Terminal 

A terminal attached to a Fixed‐Angle Mount can be installed on a: 

• Pedestal (or on the edge of a flat horizontal surface) 

• Wall 

• Pole 


Pole Mount 

Wall Mount 

16414 

The sections that follow describe how to perform these installations. 

For installation instructions of feature kits not described in this section, 

refer to the Feature Kits appendix.


7401-K522 Pedestal Mount 

To install the Fixed‐Angle Mount on a pedestal or the edge of flat 

horizontal surface, use the K522 Table Mount Bracket Kit. 

Flat Horizontal Surface 

K-522 Mounting Plate 

Securing Screw 

1. Secure the Mounting Plate to the flat horizontal surface of choice. 

Position the plate to permit the scanner module to hang over the 

edge of the surface. 

16363


2. The cables for the 7401 can be routed through an opening in the 

back of the Fixed‐Angle Mount, or you can remove the plastic 

knockout in the bottom of the mount to permit routing the cables 

down through the flat surface. If you are routing cables out the 

bottom, drill a hole in the flat surface aligned with the rectangular 

opening in the Mounting Plate. 

3. Install the 7401 to the Mounting Plate. The slots on the bottom of 

the Fixed‐Angle Mount mate to locking tabs on the Mounting Plate. 

4. Install the Securing Screw.


7401-K521 Wall Mount 

To install the Fixed‐Angle Mount on a wall, use the K521 Wall Mount 

Bracket Kit. 

1. Secure the Wall Bracket to the wall with lag screws into the studs, 

or with hardware of similar strength. The recommended viewing 

height for the terminal is 1.2 m (48 in.) from the floor. 

1.2 m (48 in) 

Recommended 

Height from Floor 

Lag Screws (4) 

K521 Wall Bracket 

16415


2. Install the slots on back of the Fixed‐Angle Mount onto the locking 

tabs of the Wall Bracket. 

16416


7401-K521 Wall Mount with 7401-K530 Pole Brackets 

To install the Fixed‐Angle Mount on a pole, use the K520 Post Mount 

Bracket Kit (same as K521 but includes strap kit). 

1.2 m (48 in) 

Recommended 


K521 

K530 

16392a 

1. Cut two metal straps to length (pole circumference plus 2 inches).


2. Loop one end of the metal strap through the slot on the clamp. 

Loop strap through slot 

3. Insert the end of the clamp into the slot on the Wall Bracket as 

shown below. 

16417 

Locking Tabs 

(facing away from pole 

and pointing up) 

Wall Bracket 

Route clamp 

through opening 

nearest to pole 

Insert clamp into slot 

18009 

Note: There are two openings that the clamp can be routed 

through. Use the larger opening for round poles (nearest the pole). 

Use the narrow slot for square/rectangular poles.


4. Insert the metal strap through the opening on the opposite side of 

the Wall Bracket. 

Route the strap 

through the slot 

16405


5. Wrap the metal strap around the pole and loop it through the other 

end of the clamp. 

16406 

6. Snug the clamp and then crimp the metal strap with a pair of pliers. 

16409


7. Using a 5/16‐nut driver, tighten the clamp. 

Caution: Do not over‐tighten the clamps. 

16407 

8. Repeat the previous steps for the second clamp.


9. Install the slots on back of the Fixed‐Angle Mount onto the locking 

tabs of the Wall Bracket. 

1.2 m (48 in) 

Recommended 


16392


10. For a pole mount installation, route the cables through the Wall 

Bracket as shown below. 

16408


Installing a K501 Tilt Mount Terminal 

A Tilt‐Mount terminal can be installed on a flat horizontal surface or a 

flat vertical surface. 

NCR 

Table-Top Mount 

Wall Mount 

16429


7401-K533 Wall Mount 

To install the Tilt Mount on a flat vertical surface, use the K533 Wall 

Mount Bracket Kit. 

1. Secure the Wall Plate to the wall with lag screws (4) into the studs 


height for the terminal is 1.2 m (48 in.) from the floor. 

F501/K501 

K533 Wall Mount 

Adapter Plate 

Release Lever 

Wall Plate 

16400a 

2. Install the Wall Mount Adapter Plate to the bottom of the terminal 

with screws (4). 

3. Install the terminal to the Wall Plate. The bottom of the Wall Mount 

Adapter Plate has slots that mate to locking tabs on the Wall Plate. 

4. Latch the Release Lever.


Wall Mounting a 7401-K502 Core Module 

To flush mount the Core Module on a flat vertical surface, use the F502 

Flush Mount Bracket Kit. 

Flush Mount w/Power Supply 

Mounted on the Outside Wall 

Flush Mount w/Power Supply 

Mounted on the Inside Wall 

16683


1. Secure the Wall Plate to the wall with lag screws (4) into the studs 


height for the terminal is 1.2 m (48 in.) from the floor to the center 

of the screen. 

Note: Drill a hole in the wall for the cables if you are mounting the 

power supply on the opposite side of the wall. 

Flush Mounting Bracket 

Wall Plate 

Cable Routing 

Cable Routing 

(through wall) 

16684 

2. Mount the Power Supply to the wall with screws (4). 

3. Route all cables through the brackets and connect them to the 

terminal. 

4. Install the Flush Mounting Bracket to the back of the terminal with 

screws (4). 

5. Install the terminal to the Wall Plate. The bottom of the Flush 

Mounting Bracket has slots that mate to locking tabs on the Wall 

Plate. Secure the unit with the screw.


7401-9212 LCD No-Cabinet (12.1-inch) 

The 12.1‐inch LCD No‐Cabinet model is purchased by customers who 

design their own enclosures to meet their specific needs. This section 

provides information that must be considered when designing 

enclosures. 

Front View 

18577 

Back View 

Motion Sensor 

18743


Installation Guidelines 

• To prevent moisture from entering system, the front of the display 

must be in close contact with the opening in the enclosure. 

• Within every custom enclosure, the Electronics Box Back Cover 

MUST remain installed because it helps dissipate the heat 

generated by the CPU. 

• Adequate ventilation must be provided in every custom enclosure. 

The maximum allowable ambient temperature within any 

enclosure is 45 o C (113 o F). 

• To prevent accidental shorts, the power supply and any other 

peripherals within the enclosure must be mounted securely and 

within reach of the display’s connectors. 

• This model comes with a motion sensor that is at the end of a 

381 mm (15 in.) cable. When using the motion sensor, it must be 

mounted between 25 and 76 mm (1 to 3 in.) below the bottom of the 

display and centered along the width of the display. (F753 [AT&T] 

includes a front enclosure in which the motion sensor is already 

mounted.) 

• Compliance of this device with regulatory requirements must be 

verified in the end‐use application. 

• This device is a component which requires a suitable enclosure in 

its end‐use application. The end‐use product in which this 

component is used should be certified in accordance with UL 1950, 

EN60950, IEC950 or other applicable safety standard. 

NCR displays are not designed for horizontal or inverted use. NCR 

displays must be mounted no more than 40 o forward or backward from 

horizontal. Failure to follow this guideline could result in overheating.


Mounting Specification Illustrations 

16 mm 

(.63 in.) 

12.59 mm 

(.496 in.) 

218.44 mm 

(8.6 in.) 

299.72 mm 

(11.8 in.) 

Front surface of display bezel must 

protrude through enclosure to provide 

secure and watertight fit. 

NCR enclosure fronts 

typically use a dimension of 

302.26 mm (11.9 in.) +/-.254 mm (.01 in.) by 

221.23 mm (8.71 in.) +/-.254 mm (.01 in.) with 

radiuses in the corners of 2.54 mm (.1in.). 

Use four #8-32 machine screws 

to mount display into enclosure. 

264.16 mm 

(10.4 in.) 

327.15 mm 

(12.88 in.) 

18576


7401-9512 LCD No-Cabinet (15-inch) 

Installation Guidelines 

The 15‐inch LCD No‐Cabinet model is purchased by customers who 

design their own enclosures to meet their specific needs. This section 

provides information that must be considered when designing 

enclosures. 

• To prevent moisture from entering system, the front of the display 

must be in close contact with the opening in the enclosure. 

• Within every custom enclosure, the Electronics Box Back Cover 

MUST remain installed because it helps dissipate the heat 

generated by the CPU. 

• Adequate ventilation must be provided in every custom enclosure. 

The maximum allowable ambient temperature within any 

enclosure is 45 o C (113 o F). 

• To prevent accidental shorts, the power supply and any other 

peripherals within the enclosure must be mounted securely and 

within reach of the display’s connectors. 

• This model comes with a motion sensor that is at the end of a 

381 mm (15 in.) cable. When using the motion sensor, it must be 

mounted between 25 and 76 mm (1 to 3 in.) below the bottom of the 

display and centered along the width of the display. 

• Compliance of this device with regulatory requirements must be 

verified in the end‐use application. 

• This device is a component which requires a suitable enclosure in 

its end‐use application. The end‐use product in which this 

component is used should be certified in accordance with UL 1950, 

EN60950, IEC950 or other applicable safety standard. 

NCR displays are not designed for horizontal or inverted use. NCR 

displays must be mounted no more than 40 o forward or backward from 

horizontal. Failure to follow this guideline could result in overheating.


Mounting Specification Illustrations 

The following illustration shows the minimum allowable dimensions 

for the display opening when the optional cosmetic bezel is used. 

OPTIONAL COSMETIC BEZEL 

GASKET MUST MEET INSIDE SURFACE 

OF CUSTOM DISPLAY OPENING. 

(OPTIONAL COSMETIC GASKET NOT USED 

IF OPTIONAL BEZEL IS NOT USED). 

348.7 mm 

3.730 in. 4.2 mm 

.165 in. 

9.4 mm 

.372 in. 

270 mm 

10.630 in. 

FRONT SURFACE OF DISPLAY BEZEL (IF USED) 

MUST PROTRUDE THROUGH ENCLOSURE. GASKET 

MUST MEET INSIDE SURFACE OF CUSTOM 

APPLICATION'S DISPLAY OPENING. THIS IS 

TO PROVIDE A SECURE AND WATERTIGHT FIT. 

USE 4 #8-32 MACHINE SCREWS IN 

CORNERS OF UNIT TO MOUNT DISPLAY 

INTO ENCLOSURE. 8 TOTAL SCREWS 

MAY BE USED FOR MULTIPLE MOUNTING 

CONFIGURATIONS. 

345.4 mm 

13.600 in. 

156.2 mm 

6.150 in. 

175 mm 

6.888 in. 

141.6 mm 

5.575 in. 

292.4 mm 

11.510 in. 

22.9 mm 

.900 in. 

200.7 mm 

7.900 in. 

17.2 mm 

.678 in. 

19100


The following illustration shows the maximum allowable dimensions 

for the display opening when the optional cosmetic bezel is not used. 

Gasket must meet inside surface of custom 

application's display opening. This is to provide 

a secure and watertight fit. 

312.5 mm 

12.305 in. 13.7 mm 

0.540 in. 

27.5 mm 

1.083 in. 

235.6 mm 

9.275 in. 

Use four #8-32 machine screws in the 

corners of the unit to mount the display 

into an enclosure. Six total screws may 

be used for multiple mounting configurations. 

345.4 mm 

13.6 in. 

156.2 mm 

6.15 in. 

175 mm 

6.888 in. 

141.6 mm 

5.575 in. 

292.4 mm 

11.51 in. 

22.9 mm 

0.900 in. 

200.7 mm 

17.2 mm 

7.9 in. 

0.678 in. 

19101


4055 Uninterruptible Power System (UPS) 

The NCR 4055 UPS is available in two models for the 7401: 

Item Description Volt/Hz 

4055‐1300‐7194 300 VA/180 Watt Kiosk UPS 120 Volt/60 Hz 


Power Mon II® Software (G099‐4551‐0100) is recommended for use 

with the 4055 UPS and the 7401. 

19412 

Note: On Windows 2000, the Power Mon software may appear to not 

fully shut the system down. In such cases you may still see a dim 

display. This does not cause the loss of any data.


Installing the UPS 

Refer to the User’s Manual delivered with the NCR 4055 UPS before 

installing the UPS for use with the 7401. 

To install the UPS with the 7401 connect the power cable and the LAN 

cable from the 7401 to the UPS. Then connect the in‐house LAN cable 

to the UPS, and the power cable on the UPS to the AC power outlet. 

Note: If you are installing the K580/K590 Self Service Printer or the 

Printer Spacer in a Pedestal Mount, the UPS must be installed first. See 

7401‐K037 and 7401‐K052 Feature Kits for more information. 

Installing the Power Mon II® Software 

The Power Mon II® software is provided on CD‐ROM and may be 

installed over a network or using an integrated or parallel CD‐ROM 

drive. All operating system versions of the Power Mon software and 

installation documentation are contained on the CD. 

The Power Mon installation should auto start. If it doesn’t, browse the 

CD for the operating system you are using and run Setup.exe for that 

operating system. Follow the prompts to install the software. 

Note: When you are prompted for Configuration Code, enter 7 to 

identify the interface cable type.


Configuring the Power Mon II® Software 

Once Power Mon is installed, configure the software by clicking on the 

Power Mon icon. Select “Configure UPS” to configure the UPS 

parameters such as voice messages and battery run time. 

Note: Battery run time for the 4055 UPS running with a 7401 and a 

K580/K590 Self Service Printer at a load of 150 VA is approximately: 

Item 

Approximate Battery Run Time 

300 VA (180 W) 13 minutes* 

500 VA (300 W) 23 minutes* 

* Times are approximate and may vary due to modified configurations, 

environmental conditions, ambient temperature, battery age, and other 

factors. 

Reference NCR EasyPoint 7401Site Preparation (B005‐0000‐1255) for 

additional power requirements for the 7401.


Finalizing the Installation 

After the hardware installation has been completed, the terminal can 

be powered up to finalize the installation. The operating system, along 

with platform modifications, is pre‐installed. The following sections list 

the steps involved to complete the system installation for each of the 

Gold Disk operating systems. 

Completing the OS Installation (Win2000) 

The system automatically reboots when the image recovery is complete 

and starts the software installation. This installation also installs most 

of the additional software and drivers that are included in the disk 

image. Complete the installation as follows. 

1. After the terminal reboots, it will perform a disk check and then 

continue with the Windows 2000 installation. 

2. Enter the User Name and Organization. 

3. Enter the Computer Name for the client. 

4. Enter the Administrator’s Account Password (optional) 

5. When prompted, press Finish to reboot the client. 

6. Login when prompted. 

7. Run the MicroTouch screen calibration from the Desktop icon. 

Completing the OS Installation (WinXPe) 





1. Click the Admin button to login as Administrator.


2. Read the EULA (End‐User License Agreement) information in the 

DOS window, then type EXIT and press Enter to close the DOS 

window. 

3. Start the Network Setup Wizard. 

4. Select options to identify the network information for the terminal 

environment. 

5. Enter the Computer Description. 

6. Enter the Computer Name. 

7. Enter the Workgroup Name. 

8. When prompted, press Finish to reboot the terminal. 

9. Log in when prompted. 

10. Open the Control Panel or use the TouchWare Icon on the desktop 

and run the MicroTouch screen calibration. 

Completing the OS Installation (WinNT) 





1. After the terminal reboots, press Next at the Windows Setup screen. 

2. Accept the Microsoft license agreement. 






8. Open the Control Panel and run the MicroTouch screen calibration.


Completing the OS Installation (Win98) - (Discontinued) 





1. When the terminal boots it enters the Windows setup routine. 

Note: When installing Win98 on terminals with Processor Boards 

(7401‐21xx/31xx) there are few differences in the procedure as 

follows: 

a) The terminal starts the Add New Hardware Wizard. 

b) For each device found, permit Windows to search for new 

drivers (take defaults). 

c) After each driver is installed you are asked to reboot. Answer 

No. 

2. At the User Information screen, enter the User information. This 

can be done using a keyboard or you can use the touch screen 

keyboard. After entering the information, press Enter or touch OK. 

3. Go into the Control Panel and set the terminal Date and Time. 

4. In the Control Panel, run the MicroTouch screen calibration.


Setting Auto-Logon (WinNT Terminal) 

Since the client does not have a keyboard it is desirous to have it logon 

automatically. 

1. Create a default user account that you want to use to logon to the 

client(s). 

a) Open the User Manager. Select the Windows Start button, 

select Programs, Administrative Tools (Common), and then 

Select User Manager. 

b) Select the User menu and then select New User. Give the 

account a password (mandatory). As an extra precaution set the 

password never expires and that the user can not change it. 

c) Select Groups to modify the new user’s group memberships.


d) Add the new user to the Administrators group. You need to 

do this in order to be able to later turn off the auto‐logon 

function. 

e) Select OK to close the Group Membership box. 

f) Select OK to create the account. 

2. Modify the Registry. Select the Windows Start button and select 

Run. 

3. Enter regedit and then select OK.


4. Open the following registry subkey: 

HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\ 

CurrentVersion\Winlogon 

5. Create a new string value to permit auto logon for the default user. 

Select the Edit menu, select New and then select String Value. 

6. Name the new entry AutoAdminLogon.


7. With the new entry selected, select the Edit menu and then select 

Modify. Enter the value 1 for auto‐logon. 

A value of 0 sets it to no auto‐logon. 

8. Select OK to set the value. 

9. Modify the DefaulUserName to contain the user ID that you want to 

automatically logon. With the DefaulUserName selected, select the 

Edit menu and then select Modify. Enter the user ID. 

10. Select OK to set the value.


11. Create a new string value to contain the password for the default 

user. Select the Edit menu, select New and then select String Value. 

12. Name the new entry DefaultPassword. 

13. Edit the string value. With DefaultPassword selected, select the Edit 

menu and then select Modify. Enter the value of the password of 

the default user (from Step #1). The example below uses password. 

14. Select OK to set the value. 

This completes the client installation. 

To bypass auto logon, and to log on as a different user, hold down the 

SHIFT key after a logoff or after a Windows NT restart.


Installing a Serial Mouse 

Follow these steps to install a Serial Mouse on the terminal. 

1. Edit the boot.ini file, which is located in the root of the C drive. 

a. Open Windows NT Explorer 

b. Go to the View menu and select Folder Options. 

c. Select the View tab. 

d. Scroll down until you see a folder that is labeled Hidden Files. 

Make sure the button labeled Show All Files is selected and 

then select OK. 

e. Select the C drive root directory. Scroll down until you find the 

file named boot.ini and select it. 

f. Open the File menu and then select Properties. 

g. Uncheck the box labeled Read Only and then select OK. 

h. Open the boot.ini file with Notepad. It should have the 

following entries: 

[operating systems] 

multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 

NT Workstation Version 4.00" /NoSerialMice 

multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 

NT Workstation Version 4.00 [VGA mode]" /basevideo 

/sos 

2. Delete the text /NoSerialMice. The file should now look like: 

3. Save the file and then restart the terminal with the serial mouse 

connected. 

After the system restarts it will see the mouse and install the 

supporting drivers. The drivers are located on the hard drive at 

C:\install\i386. If for some reason they are not on the hard drive, 

connect the terminal to a network and share a CD‐ROM drive with the 

NT Operating System disk installed, or copy the files needed to the 

network.


Calibrating the Touch Screen 

Be sure to observe for the following Touch Screen calibration 

guidelines: 

• Calibrate the touch screen as part of the installation process. 

• Recalibrate the touch screen when the system is installed at its final 

location. 

• Recalibrate whenever the terminal is moved to a new location. 

• Recalibrate the touch screen anytime the system has been 

disassembled for servicing. 

• The Touch Screen can be calibrated using MicroTouch (Windows) 

or Microcal (DOS), or it can be calibrated from the BIOS.


Calibration Using MicroTouch (Windows) 

1. From the Windows Start button, select Settings→Control 

Panel→MicroTouch Touchscreen. 

2. From the MicroTouch Touchscreen Properties screen, select Calibrate 

to begin calibration.


3. The following screen is displayed with two targets. Place your 

finger on the target that has a finger icon pointing towards it and 

hold it until the statement Touch Enable is displayed over the finger 

icon. 

Note: For best results, press the screen near the circle and then 

slide your finger onto the circle without raising your finger from 

the screen. 

4. Using the same method as above, touch the circle near the upperright 

corner of the screen.


5. The MicroTouch Calibration dialog box then appears. Do not touch 

the screen until this dialog box is no longer displayed. 

6. From the Calibration Complete screen, select Done. 

7. Select Close to exit the MicroTouch program. 

8. From the Control Panel, select File→Close to exit the Control 

Panel. 

Calibration Using Microcal (DOS) 

The calibration program looks at where your finger is when you lift it 

off the screen, not where you touch it. Therefore, calibrate the screen as 

follows: 

1. Touch the screen near the calibration target. 

2. Keep your finger on the screen and slide it to the center of the 

target. 

3. Hold your finger firmly on the target for two seconds, then lift it off 

quickly. 

4. Verify that the calibration was set accurately before making a 

service call. Perform the calibration again if necessary.


Calibration From the BIOS 

If cursor is not stable, or false touches are suspected, run the Noise 

Check Utility from the Microcal program. Choose the recommended 

frequency (the one with the lowest noise level). This should also be 

done if the Touch Screen is still not calibrated after one attempt to 

recalibrate it. 

1. Set the video resolution by going to the Tools menu, Video and 

selecting 800 x 600 256 colors. 

2. Go to the Tools menu, select Noise Check. 

3. Follow the instruction prompts. Choose the frequency with the 

lowest noise level. 

Application software can possibly generate a dialog box from the 

Touch Driver, with the message that the touch screen needs to be 

recalibrated. If the screen appears to be working normally, then this 

message can be ignored. There will be a check box labeled Do not 

show this message again. Make sure this box is checked. 

1. Apply power to the terminal. 

2. When the screen prompt that says Touch the screen two times to enter 

Setup appears, wait for the second prompt to touch the screen, and 

then touch the screen three times. This causes the system to bypass 

the BIOS Setup and go directly to the Touch Screen Calibration 

Setup. 

3. As instructed on the screen, touch the circle near the lower‐left 

corner of the screen. For best results, press the screen near the circle 

and then slide your finger onto the circle without raising your 

finger from the screen. 




You should receive a Successful Calibration message and then the 

PhoenixBIOS Setup Utility should come up. 

Summary 

Out-of-Box Failures 

If there is a Touch Screen calibration issue during or after installation, 

take the following actions in the order listed: 

1. Recalibrate. 

2. If recalibration is unsuccessful after two attempts, then run the 

Noise check to change the frequency. 

3. If you are still unable to calibrate, change the touch screen glass. 

4. The final step is to replace the Processor Board. If this corrects the 

problem, then the old glass is probably OK to reuse. 

The RSD‐Atlanta Customer Satisfaction Hotline will replace out‐of‐box 

failed hard disks with identical, preloaded drives. Once a system is 

successfully installed, all disk contents are the responsibility of the 

customer. The customer is responsible for restoring operating system 

software and/or customer‐specific data onto replacement disks sent to 

repair a failed or damaged disk in the field. NCR provides recovery 

tools for the operating system and platform software.

Chapter 4: 7401-4xxx Hardware Installation 

Introduction 

Installation Summary 

U.K. Keyboard Configuration 

The 7401‐4xxx terminal is fully assembled at the factory. This chapter 

explains the mounting options and how to connect optional hardware 

components to the terminal. 

The terminal should be removed from the shipping packaging and 

visual checks made to verify the correct hardware configuration. The 

system is then configured and any communication cables are 

connected. 

Only after inspection should the power cord be attached to the system 

and then connected to the AC power source. Power‐up self‐tests will 

run to verify basic functionality. 

ROM‐based setup should be used to configure network options. Full 

configuration depends upon the system server and the management 

web site. 

Regional Options in the Control Panel must be configured for 7401‐ 

4xxx terminals equipped with a U.K. keyboard (F130, F131, or F132). 

Windows 2000 

1. From the Windows Start button, select Settings > Control Panel > 

Regional Settings.

4-2 Chapter 4: 7401-4xxx Hardware Installation 

2. On the General tab, select the Down arrow in the Your locale 

(location) box and select English (United Kingdom from the list. 

3. Select the Input Locales tab. 

4. Select the Add button under the Input language window. 

5. Select the Down arrow in the Input locale: box and select English 

(United Kingdom) from the list. 

6. Select the Down arrow in the Keyboard layout/IME: box and select 

United Kingdom from the list. 

7. Select the OK button. 

8. Highlight the EN English (United Kingdom) option in the Input 

language window and select the Set as Default button. 

9. At the bottom of the dialog, select the Apply button and then the 

OK button. 

10. Restart Windows. 

Windows XPe 

1. From the Windows Start button, select Control Panel > Regional 

and Language Options. 

2. On the Regional Options tab, select the Down arrow in the 

Standards and formats section and select English (United Kingdom) 

from the list. 

3. In the Location section, select the Down arrow and select United 

Kingdom from the list. 

4. Select the Languages tab. 

5. Select the Details button in the Text services and input languages 

section. 

6. Select the Add button in the Installed services section.

Chapter 4: 7401-4xxx Hardware Installation 4-3 

7. On the Add Input language dialog, select the Down arrow in the 

Input language box and select English (United Kingdom) from the 

list. 

Verify that United Kingdom displays in the Keyboard layout/IME: 

box. 

8. Select the OK button. 

9. On the Settings tab, select the Down arrow in the Default input 

language section and select English (United Kingdom) – United 

Kingdom as the default. 

10. At the bottom of the dialog, select the Apply button and then the 

OK button. 

11. Exit the Control Panel. 

Windows NT 

1. From the Windows Start button, select Settings > Control Panel > 

Regional Settings. 

2. On the General tab, select the Down arrow in the selection box and 

select English (United Kingdom) from the list. 

3. Select the Input Locales tab. 


locales window and select the Properties button. 

5. Select the Down arrow on the Keyboard layout selection box and 

select United Kingdom from the list, then select the OK button. 


locales window and select the Set as Default button. 

7. Select the Apply button. If the Files Needed dialog pops up, enter 

“C:\intall\i386” in the Copy files from: box and select the OK button. 

8. Restart Windows.


Installation Restrictions 

• Before installing the terminal, read and follow the guidelines in the 

NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation 

and Peripheral AC Wiring Guide. 

• Install the terminal near an electrical outlet that is easily accessible. 

Use the power cord as a power‐disconnect device. 

• Do not permit any object to rest on the power cord. Do not locate 

the terminal where the power cord can be walked on. 

• Use a grounding strap or touch a grounded metal object to 

discharge any static electricity from your body before servicing the 

terminal. 

• If the power cord is replaced, it must be replaced with the same 

type of cord with the protective shroud. 

• Do not route the power cord through openings with sharp edges. 

Caution: This unit contains hazardous voltages and should only be 

serviced by qualified service personnel. 

Caution: DO NOT connect or disconnect the transaction printer while 

the terminal is connected to AC power. This can result in system or 

printer damage. 

Warning: The 7401 must be mounted securely to prevent a hazard. It 

must be installed in accordance with local building codes. When 

mounting the terminal on a table top, use care when lifting the 

terminal. The approximate weight is 90 lbs. (40.8 kg).


Connecting the Cables 

The cable connectors are located under the Cable Cover in the front of 

the Core Module. 

Cable Routing 

The AC Power Cord and the LAN Cable can be routed either out the 

bottom or the rear of the cabinet. Other cables connected to the Core 

Module are routed internally to 7401‐4xxx components within the 

cabinet. 


CRT 

LAN 

USB 1 

USB 2 

COM 1 

RS-232 

(COM 3 & 4) 

Keyboard 

PS/2 

COM 2 

Parallel 

Power 

Microphone 

(optional) 

IRDA 

Speaker 

Audio Out 

Cash Drawer 

19901 


the BIOS. 


Kit (7454‐F072) feature


Installing Peripherals 

The following peripherals are integrated into the 7401‐4xxx terminal. 

Removal procedures are covered in the NCR EasyPoint 7401 Hardware 

Service Guide (B005‐0000‐1341). 

• Full page printer 

• Motorized Card Reader 

• U.S. and UK ruggedized keyboards with trackball 

• Pin Pad 

The following peripherals are field installable devices. Installation 

instructions are provided in the sections that follow. 

• Angled Magnetic Stripe Reader (7401‐F103) 

• Country keyboards ‐ used with Custom keyboard shelf (7401‐F118) 

Before installing any new device, unplug the 7401‐4xxx AC power cord 

to remove power from the terminal.


Installing the Angled Magnetic Stripe Reader (MSR) 

A 3‐track ISO Angled MSR is an optional feature available with the 

7401‐4xxx terminal and also available as a kit (7401‐K103). 

MSR Harness 

Mounting Bracket 

1. Use the following steps to install the Angled MSR 

2. Unlock the Cabinet Keylock. 

19902 

Cable 

Clamp 

Gas Shock 

MSR Blank 

Keylock 

19798a


3. Lift the door until it is supported on the Gas Shock. 

4. Remove the MSR Blank from the right side of the Cabinet. 

5. Remove the Cable Clamp. 

6. Plug the MSR cable into the MSR Connector on the Core Module. 

Cable Clamp 

MSR Connector 

7. Attach the MSR assembly using the MSR Mounting screws (2). 

8. Attach the Cable Clamp removed in step 5 to the MSR Mounting 

Bracket (rear hole). 

19904a 

Installing Country Keyboards 

The following international country keyboards are shipped separate 

from the 7401‐4xxx terminal and must be installed in the field. The 

required keyboard and trackball cables are pre‐installed in the 7401‐ 

4xxx keyboard tray. 

• Swedish/Finnish Rugged Keyboard (2336‐K206) 

• Italian Rugged Keyboard (2336‐K207) 

Use the following procedures to install a country keyboard. 

1. Unplug the power cord to remove power from the terminal.


2. Unlock the cabinet lock and raise the core module door to open the 

cabinet. 

3. Slide the Keyboard Drawer forward until it stops. 

4. Remove the Motorized Card Reader Mounting Screw. 

Mushroom Studs 

Motorized Card Reader 

Mounting Screw 

5. Slide the Motorized Card Reader back and lower the unit until the 

Mushroom Studs are clear of the retaining holes. 

19898


6. Unplug the two cables from the connectors at the rear of the 

Motorized Card Reader. 

Kick-out Capacitor 

Harness Connector 

Motorized Card 

Reader Cable Connector 

7. Loosen the Keyboard Retaining Thumb Screws (2). 

19897 

Keyboard 

Retaining 

Thumb 

Screws (2) 

(inside cabinet) 

8. Slide the Keyboard Drawer closed. 

19798h


9. Pull the Keyboard Assembly forward, lift the assembly off the 

mushroom studs, and tilt the assembly up as shown below. 

Keyboard 

Cable 

Keyboard 

Assembly 

Keyboard 

Tray 

Track Ball/ 

Port D Cable 

Pin Pad/ 

Port C Cables 

19893b 

10. Disconnect the Pin Pad/Port C cable and remove the cables out 

through the hole in the Keyboard Assembly. 

11. Lay the Keyboard Assembly on a flat surface. 

Backing Plate 

Screws (8) 

12. Remove the Keyboard Backing Plate. 

Keyboard 

Backing Plate 

19895d


13. Insert the new keyboard. 

Pin Pad/Port C 

Cable Connector 

Keyboard 


Trackball/Port D 


Keyboard 

Backing Plate 

14. Install the Keyboard Backing Plate (8 screws). 

19895e 

15. Insert the cables through the hole in the Keyboard Assembly 

16. Connect the cables (3). 

17. Open the Keyboard Drawer to take up the slack in the cables. 

18. Insert the Keyboard Assembly onto the mushroom studs in the 

Keyboard Tray. 

19. Tighten the Keyboard Retaining Thumb Screws (2). 

20. Install the MSR 

21. Install the MSR cables. 

22. Slide the Keyboard Drawer closed. 

23. Lower the core module door. 

24. Lock the cabinet lock.


Using the Full Page Printer 

The 7401‐4xxx has a full page thermal printer to provide the customer 

with a record of their transaction. The printer is located inside the 

secure cabinet and issues the printed transaction record out a slot 

above the keyboard in the front of the cabinet. 

Front Paper 

Guide Cover 

Thumb Screws 

Rear 

View 

Printer Roll 

Lever 

Paper Roll 

Holders 

Printer Test/ 

Display Panel 

Printer 

Power Cord 

On/Off 

Switch 

Printer 

Power Supply 

19894b 

Loading the Paper 

1. Place the paper roll on the spindle. 

2. Install the spindle in the slots of the paper roll holders with paper 

feeding off the bottom of the roll towards the front of the terminal. 

3. Feed the paper into the rear paper guide until the auto‐load 

mechanism senses the paper and feeds the paper out the front of 

the cabinet. 

Note: The printhead lever must be closed for auto‐loading to function.


Removing Paper from the Printer Feed Rolls 

If paper becomes jammed in the printer feed rolls: 

1. Unlock the cabinet Keylock. 

2. Raise the bottom of the Display Module Door until fully open and 

supported by the Gas Shock. 

3. Slide the Keyboard Tray forward until it stops. 

4. Lift the printhead lever. 

5. Loosen the two thumb screws and remove the Front Paper Guide 

Cover. 

6. Remove the paper. 

Note: You can also feed paper manually using the Form Feed button 

on the Printer Switch and Display Panel. Refer to the “Using the Printer 

Test and Display Panel” section for details. 

Removing Power from the Printer 

The printer has an On/Off switch located on the back of the printer and 

has a separate Power Supply located under the printer. The Printer 

Power Supply is plugged into the bottom connector of the Power Strip 

inside the terminal cabinet. Use either of the following methods to 

remove power: 

• Press the On/Off Switch to the Off position. 

• Unplug the Printer Power Supply plug from the Power Strip.


Using the Printer Test and Display Panel 

POWER 

PAPER 

READY 

ATTN 

ERR 

FORM 

FEED 

LINE 

FEED 

TEST SELECT 

F3 F2 F1 F0 

19961 

Display LED Indicators 

The LEDs provide the following status information: 

PAPER/POWER (green) 

Status 

Indication 

Printer OK Very short Off blink every 14 seconds 

DC power 

Paper supply 

Paper low 

Diagnostic mode 

READY (green) 

Status 

System ready 

Data flow 

Reverse channel 

On or Flashing when power is on 

Rapid On‐Off 50% cycle flashing when out of 

paper 

Rapid On‐Off 50% cycle flashing when paper low 

10 % On and 90% Off when in diagnostic mode 

Indication 

On = System ready to accept data Off = Not ready 

During receipt of data, LED blinks following state 

of the Busy signal 

When not printing during IEEE‐1284 reverse 

channel status, LED blinks after PtrBus signal flow


ATTN/ERR (yellow) 

Used with the buzzer to indicate the following conditions: 

Status 

Switch press 

System warnings 

System error 

codes 

Normal display 

Indication 

Short flash/beep when Switch F0‐F3 are pressed 

Flashing/beeping to alert operator of low paper or 

out of paper condition 

Repeating sequence of coded flash/beep tones (used 

during factory/depot repair) 

Off 

Panel Switches 

The four momentary push button switches (F0‐F3) are used for manual 

interaction with the printer. 

F0/SELECT 

Places the printer in On‐line or Off‐line (Test) mode. The READY LED 

is off when the printer is in Test mode. The ATTN/ERR LED blinks and 

the beep tone sounds every 14 seconds to indicate the printer is Offline. 

F1/TEST 

Alternately prints one of two test pages. 

• One page is a short 85 mm (3.5 in.) page with that identifies the 

printer and the printer manufacturer. 

• The second page is a full 280 mm (11 in.) page with the same 

information plus multiple lines of alphanumeric data scrolling 

across the page.


F2/LINE FEED 

Advances the paper approximately 3 mm (0.1 in.) to test simple paper 

movement. 

F3/FORM FEED 

Advances the paper one form length. The length of the paper feed 

depends on printer setup. 

F0 and F1 (Cutter Test) 

Test the paper cutter. Feeds a short blank length of paper and actuates 

the paper cutter. The switches must be released at the same time. 

Full Page Printer Diagnostics and Setup 

The 7401‐4xxx full page printer is replaceable in the field as a complete 

module. Field‐level diagnostics and setup are not typically performed 

on site. Refer to the NCR EasyPoint 7401 ATX 38 Printer User’s Manual 

(B005‐0000‐1454) for diagnostic and setup information.


Installing a 7401-4xxx on a Table Top Mount 

A 7401‐4xxx terminal attached to a Table Top Mount can be installed 

on any flat work surface following the height guidelines shown in the 

NCR EasyPoint 7401 Site Preparation Guide (B005‐0000‐1255). 

Locking 

Slots 

Locating 

Locking 

Slots 

19964 

Mounting Procedures 

1. Using the Table Top Mount as a template, position the Mount on 

the surface where the terminal is to be located and mark all hole 

locations with a pencil.


To locate the 7401‐4xxx terminal so the edge of the Keyboard Tray 

is even with the edge of the table top, locate the front edge of the 

Table Top Mount 210 mm (8.25 in.) from the edge of the mounting 

surface. 

2. Drill pilot holes or through holes for the mounting screws (4) or 

mounting bolts. Screws or bolts used for mounting the terminal are 

not provided with the mount and must be purchased locally. The 

holes in the mount are xx mm (xx in.) in diameter. 

3. Drill the hole to route the cables out the bottom of the terminal, if 

using that cable routing solution. 

4. Secure the Table Top Mount to the mounting surface. 

Note: When the front edge of the Table Top Mount is located away 

from the edge of the mounting surface, it may be necessary to 

remove the Motorized Card Reader, Keyboard, and Sliding Drawer 

assembly before placing the terminal onto the mount to provide access 

to the mounting screws. Refer to the “Accessing the Mounting 

Screws” section below for details. 

5. Lower the terminal onto the Mount aligning the locking pins (4) on 

the bottom of the terminal with the slots in the mount. 

Caution: Use care when lifting the terminal. The 7401‐4xxx 

terminal weighs approximately 90 lbs. (40.8 kg). 

6. Push the terminal to the back until the locating pins (2) in the back 

of terminal are fully engaged into the holes in the mount. 

7. Secure the terminal to the mount using the 8x32 screws (2).


Accessing the Mounting Screws 

The following steps describe how to remove the Motorized Card 

Reader, Keyboard, and Sliding Drawer assembly to provide access the 

mounting screws. 

1. Unlock the cabinet lock and raise the core module door to open the 

cabinet. 

2. Slide the Keyboard Tray forward until it stops. 

3. Remove the Motorized Card Reader (if present) as described in the 

“Removing the Motorized Card Reader” section in Chapter 4 of the 

NCR EasyPoint 7401 Hardware Service Guide (B005‐0000‐1341). 

4. Remove the Keyboard as described in the “Removing the Keyboard 

Assembly” section in Chapter 4 of the NCR EasyPoint 7401 

Hardware Service Guide (B005‐0000‐1341). 

5. Feed the cables through the hole in the Keyboard Tray. 

6. Release the Rail Latches and remove the Sliding Drawer assembly. 

7. Remove the two screws holding the terminal to the mount.


Installing a 7401-4xxx on the EasyPoint 45 Pedestal 

The 7401‐4xxx terminal is shipped with the Table Top Mount attached. 

Use the following procedure to mount a 7401‐4xxx terminal on an 

EasyPoint 45 Pedestal. 

1. Unlock the Keylock. 

2. Open the Display Door. 

3. Slide the Keyboard Tray forward to access and remove the Table 

Top Mount screws (2) under the keyboard at the front of the 

terminal. 

4. Slide the Remove the Table Top Mount from the bottom of the 

terminal. 

5. Attach the Table Top Mount to the top of the pedestal using the 

four (4) screws. 

The EasyPoint 45 pedestal may be secured to the floor before 

mounting the 7401‐4xxx terminal onto the pedestal. Two 12.7 mm 

(0.5 in.) holes are provided in the base of the pedestal. Use 11 mm 

or 12 mm (0.375 in. to 0.5 in.) bolts or lag screws to secure the 

pedestal to the floor. 

Refer to the NCR EasyPoint 7401 Site Preparation Guide (B005‐0000‐ 

1255) for floor mounting details. 

6. Route the AC power cord and network cable (if used) out the hole 

in the bottom of the terminal and through the hole in the Table Top 

Mount. 

7. Slide the terminal into the Table Top Mount being careful not to 

pinch the cables. 

8. Secure the terminal to the Table Top Mount using the screws (2) 

removed in Step 3.


4055 Uninterruptible Power System (UPS) 

The NCR 4055 UPS is available in two models for the 7401: 

Item Description Volt/Hz 



Power Mon II® Software (G099‐4551‐0100) is recommended for use 

with the 4055 UPS and the 7401. 

Note: On Windows 2000, the Power Mon software may appear to not 

fully shut the system down. In such cases you may still see a dim 

display. This does not cause the loss of any data. 

19412 

Installing the UPS 

Refer to the User’s Manual delivered with the NCR 4055 UPS before 

installing the UPS for use with the 7401. 

To install the UPS with the 7401 connect the power cable and the LAN 

cable from the 7401 to the UPS. Then connect the in‐house LAN cable 

to the UPS, and the power cable on the UPS to the AC power outlet. 

Note: If you are installing 7401‐4xxx on the EasyPoint 45 Pedestal, the 

UPS must be installed first. See 2336‐K045 Feature Kit for more 

information.


Installing the Power Mon II® Software 

The Power Mon II® software is provided on CD‐ROM and may be 

installed over a network or using an integrated or parallel CD‐ROM 

drive. All operating system versions of the Power Mon software and 

installation documentation are contained on the CD. 

The Power Mon installation should auto start. If it doesn’t, browse the 

CD for the operating system you are using and run Setup.exe for that 

operating system. Follow the prompts to install the software. 

Note: When you are prompted for Configuration Code, enter 7 to 

identify the interface cable type. 

Configuring the Power Mon II® Software 

Once Power Mon is installed, configure the software by clicking on the 

Power Mon icon. Select “Configure UPS” to configure the UPS 

parameters such as voice messages and battery run time. 

Note: Battery run time for the 4055 UPS running with a 7401‐4xxx and 

a Full‐page Thermal Printer at a load of 150 VA is approximately: 

Item 

Approximate Battery Run Time 

300 VA (180 W) 13 minutes* 

500 VA (300 W) 23 minutes* 

* Times are approximate and may vary due to modified configurations, 

environmental conditions, ambient temperature, battery age, and other 

factors. 

Reference NCR EasyPoint 7401Site Preparation (B005‐0000‐1255) for 

additional power requirements for the 7401.



After the hardware installation has been completed, the terminal can 

be powered up to finalize the installation. The operating system, along 

with platform modifications, is pre‐installed. The following sections list 

the steps involved to complete the system installation for each of the 

Gold Disk operating systems. 



















1. Click the Admin button to login as Administrator.




window. 



environment. 






Open the Control Panel or use the TouchWare Icon on the desktop and 

run the MicroTouch screen calibration. 













8. Open the Control Panel and run the MicroTouch screen calibration.


Completing the OS Installation (Win98) - (Discontinued) 





1. When the terminal boots it enters the Windows setup routine. 



follows: 

d) The terminal starts the Add New Hardware Wizard. 

e) For each device found, permit Windows to search for new 


f) After each driver is installed you are asked to reboot. Answer 

No. 





In the Control Panel, run the MicroTouch screen calibration.


Calibrating the Touch Screen 

Be sure to observe for the following Touch Screen calibration 

guidelines: 

• Calibrate the touch screen as part of the installation process. 

• Recalibrate the touch screen when the system is installed at its final 

location. 

• Recalibrate whenever the terminal is moved to a new location. 

• Recalibrate the touch screen anytime the system has been 

disassembled for servicing. 

• The Touch Screen can be calibrated using MicroTouch (Windows) 

or Microcal (DOS), or it can be calibrated from the BIOS. 

Calibration Using MicroTouch (Windows) 

1. From the Windows Start button, select Settings→Control 

Panel→MicroTouch Touchscreen. 

2. From the MicroTouch Touchscreen Properties screen, select Calibrate 

to begin calibration.


3. The following screen is displayed with two targets. Place your 

finger on the target that has a finger icon pointing towards it and 

hold it until the statement Touch Enable is displayed over the finger 

icon. 

Note: For best results, press the screen near the circle and then 

slide your finger onto the circle without raising your finger from 

the screen. 




5. The MicroTouch Calibration dialog box then appears. Do not touch 

the screen until this dialog box is no longer displayed. 

6. From the Calibration Complete screen, select Done. 

7. Select Close to exit the MicroTouch program. 

8. From the Control Panel, select File→Close to exit the Control 

Panel. 

Calibration Using Microcal (DOS) 

The calibration program looks at where your finger is when you lift it 

off the screen, not where you touch it. Therefore, calibrate the screen as 

follows: 

1. Touch the screen near the calibration target. 

2. Keep your finger on the screen and slide it to the center of the 

target. 

3. Hold your finger firmly on the target for two seconds, then lift it off 

quickly. 

4. Verify that the calibration was set accurately before making a 

service call. Perform the calibration again if necessary.


Calibration from the BIOS 

If cursor is not stable, or false touches are suspected, run the Noise 

Check Utility from the Microcal program. Choose the recommended 

frequency (the one with the lowest noise level). This should also be 

done if the Touch Screen is still not calibrated after one attempt to 

recalibrate it. 

5. Set the video resolution by going to the Tools menu, Video and 

selecting 800 x 600 256 colors. 

6. Go to the Tools menu, select Noise Check. 

7. Follow the instruction prompts. Choose the frequency with the 

lowest noise level. 

Application software can possibly generate a dialog box from the 

Touch Driver, with the message that the touch screen needs to be 

recalibrated. If the screen appears to be working normally, then this 

message can be ignored. There will be a check box labeled Do not 

show this message again. Make sure this box is checked. 


2. When the screen prompt that says Touch the screen two times to enter 

Setup appears, wait for the second prompt to touch the screen, and 

then touch the screen three times. This causes the system to bypass 

the BIOS Setup and go directly to the Touch Screen Calibration 

Setup. 

3. As instructed on the screen, touch the circle near the lower‐left 

corner of the screen. For best results, press the screen near the circle 

and then slide your finger onto the circle without raising your 

finger from the screen. 


corner of the screen. 


PhoenixBIOS Setup Utility should come up.


Summary 

Out-of-Box Failures 

If there is a Touch Screen calibration issue during or after installation, 

take the following actions in the order listed: 

1. Recalibrate. 

2. If recalibration is unsuccessful after two attempts, then run the 

Noise check to change the frequency. 

3. If you are still unable to calibrate, change the touch screen glass. 

4. The final step is to replace the Processor Board. If this corrects the 

problem, then the old glass is probably OK to reuse. 

The RSD‐Atlanta Customer Satisfaction Hotline will replace out‐of‐box 

failed hard disks with identical, preloaded drives. Once a system is 

successfully installed, all disk contents are the responsibility of the 

customer. The customer is responsible for restoring operating system 

software and/or customer‐specific data onto replacement disks sent to 

repair a failed or damaged disk in the field. NCR provides recovery 

tools for the operating system and platform software.

Chapter 5: Setup 

Introduction 

This chapter describes how to configure the BIOS CMOS options. 

Following this Introduction, there are sections specific to 7401‐ 

22xx/35xx/45xx terminals with BIOS Version 2.2.1.x (Pentium 

III/Celeron processors), 7401‐26xx/46xx terminals with ACPI BIOS 

Version 2.3.x.x (Pentium III/Celeron processors), and to 7401‐21xx/31xx 

terminals with BIOS Version 1.5.0.4 (Pentium processor). This older 

BIOS, version 1.5.0.4, is discontinued but is included in this chapter for 

reference purposes. 

Note: An external alphanumeric keyboard is not required to run the 

BIOS CMOS Setup Utility, but a keyboard makes the setup easier. 

Entering Setup without a Keyboard 


2. Calibrate the touch screen. 

a) When the screen prompt that says Touch the screen two times to 

enter Setup appears, touch the screen three times. This causes 

the system to bypass the BIOS Setup and go directly to the 

Touch Screen Calibration Setup. With Pentium III/Celeron 

terminals, you will not see this prompt if the Boot‐Time 

Diagnostics Screen is disabled, but you can still enter setup by 

touching the screen three times. 

Note: Setup can also be entered from the Boot Menu that is 

displayed when you press ESC during POST.

5-2 Chapter 5: Setup 

Entering Setup Using a Keyboard 

b) As instructed on the screen, touch the circle near the lower‐left 

corner of the screen. For best results, press the screen near the 

circle and then slide your finger onto the circle without raising 

your finger from the screen. 

c) Using the same method as above, touch the circle near the 

upper‐right corner of the screen. 


PhoenixBIOS Setup Utility should come up. 

d) Select the setup parameters by touching the controls at the 

bottom of the screen. 


2. Press the F2 key when the message at the bottom of the screen 

prompts you to do so. With Pentium III/Celeron terminals, you will 

not see this prompt if the Boot‐Time Diagnostics Screen is disabled, 

but you can still enter setup by pressing F2. 

Note: Setup can also be entered from the Boot Menu that is 

displayed when you press ESC during POST.

Chapter 5: Setup 5-3 

How to Select Menu Options 

Setting the Date and Time 

The following keyboard controls are used to select the various menu 

options and to make changes to their values. 

• Use the arrow keys to select (highlight) options and menu screens. 

• Use the + and ‐ (or F5 and F6) keys to change field values. 

• To view help information on the possible selections for the 

highlighted item, press F1. 

• To save the changes, move the cursor to the Exit Menu, select either 

Save Changes & Exit or Save Changes, and press Enter. 

Note: If you are not using an external keyboard, you can touch the 

menu controls at the bottom of the screen. If you encounter difficulty 

doing this, recalibrate the screen. 

To set the date and time, perform the following steps: 

1. In the Setup Main menu, move your cursor to the System Time field, 

type the desired value, and press Tab or Enter to continue with the 

next field. 

2. Enter the desired date in the System Date field the same way as the 

last step. 

3. Move the cursor to the Exit menu, select Exit Saving Changes or 

Save Changes, and press Enter.


Setting Passwords 

To set passwords, perform the following steps: 

1. Move the cursor to the Set Supervisor Password selection and press 

Enter. The Set Supervisor Password menu displays. From this menu, 

the person setting up the password system can set the security 

password. Users can set user passwords. 

2. Move the cursor to the Exit menu, select Exit Saving Changes and 

press Enter. 

Note: Only clear a password after obtaining the permission of the 

responsible supervisor. 

If the supervisor password is lost, it can be cleared by shorting the 

appropriate pins on the main processor board. For the location of these 

pins, refer to the EasyPoint 7401 Hardware Service Guide. 

If the user password is lost, and the supervisor is not available, then 

the above procedure can be used to clear the supervisor password. 

Then new supervisor and user passwords can be defined.


Configuring a Hard Drive 

Setting Memory Cache 

Note: Primary Master, Secondary Master, Primary Slave and 

Secondary Slave refer to the IDE drives. 

After installing a hard drive, you need to configure the hard drive 

using Setup. Perform the following steps: 

1. On the Setup Main menu, select the appropriate IDE Adapter (such 

as, Primary Master) field and press Enter. A sub‐menu displays for 

the Primary Master drive that you selected. 

2. Press Enter on the Type field. The workstation automatically fills 

out the remaining fields, depending on the installed drive. 


press Enter. 

The default setting enables memory cache. If your application requires 

memory cache to be disabled, you can change it by performing the 

following steps: 

1. Move the cursor to the Cache Memory field on the Advanced menu 

and press Enter. The Cache Memory menu displays. 

2. Select Enabled in the Memory Cache field to enable the memory 

cache. 

3. Set the other fields on this menu as desired. Select Help for more 

information. 


press Enter.


Setting Memory Shadow 

Setting Boot Options 

The default setting enables memory shadow. This can increase your 

workstationʹs performance. This applies only if your workstation has a 

plug‐in video board. If you want to disable the memory shadowing, 

perform the following steps: 

1. Move the cursor to the Memory Shadow field on the Main menu and 

press Enter. The Memory Shadow menu appears. 

2. Select Disabled in the Video Shadow field to disable the video 

shadow. 

3. Move the cursor to the Exit menu, select Exit Saving Changes or Save 

Changes, and press Enter. 

To set boot options, perform the following steps: 

1. Move the cursor to the Boot menu. The list of boot devices displays. 

2. Select the sequence of drives that the workstation will access when 

booting the system. 


press Enter.


Allocating Interrupts 

On the 7401, limited control of interrupt allocation is provided through 

the BIOS Setup Utility. Due to the nature of the PCI bus, the Plug and 

Play subsystem allocates the interrupts of PCI devices using all 

available interrupts. 

To free IRQ15, it is necessary to disable the secondary IDE bus. To do 

this, in the Advanced menu, choose Primary in the Local BUS IDE 

adapter selection. 

To free IRQs 4, 3, or 7, in the I/O Device Configuration selection, disable 

COM A, COM B, or the Parallel port, respectively. 

To finalize the freeing of interrupts and make unused interrupts 

available for use by PCI devices, it is necessary to reset the 

configuration data. This can be done in the Advanced menu. 

To use ISA devices that require interrupts, it is necessary to reserve 

those interrupts so that those interrupts are not allocated by the BIOS 

to PCI devices. To do this, in the Advanced menu, choose Advanced 

Chipset Control. Choose PCI/PNP IRQ Resource Exclusion, then set all 

ISA interrupts to Reserved. 

Restoring Factory Settings 

To automatically reset all values to their default settings for the current 

screen, press F9. The terminal will automatically load BIOS default 

CMOS values for boot up. 

To reset all BIOS settings to their default settings go to the Exit menu, 

press F9, select either Save Changes & Exit or Save Changes, and press 

Enter. 

Refer to the “BIOS Default CMOS Values” section later in this chapter 

for the pre‐installed Setup defaults.


BIOS Default CMOS Values (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) 

The following are the BIOS default CMOS values for the workstation. 

Note: When installing a new BIOS from the CD, the Processor Board 

type is automatically detected and the correct BIOS is automatically 

installed 

Main Values 

Note: An asterisk (*) indicates a variable value based on system 

specification. 

System Time 

System Date 

Legacy Diskette A: 

Legacy Diskette B: 

Primary Master * 

Type 

Total Sectors * 

Maximum Capacity * 

Multi‐Sector Transfers 

LBA Mode Control 

(variable) 

(variable) 

Disabled 

Disabled 

Auto 

16 Sectors 

Enabled 

32 Bit I/O Disabled 

Transfer Mode FPI0 4/DMA 2 

Ultra DMA Mode Mode 2 

Primary Slave 

Type 



None 

Auto 

Disabled 

Disabled



Transfer Mode 

Standard 

Ultra DMA Mode 

Disabled 

Secondary Master 

CD‐ROM 

Type 

Auto 


Disabled 


Disabled 




Secondary Slave 

None 

Type 

Auto 


Disabled 


Disabled 


Transfer Mode 

Standard 


Disabled 

System Memory 

640 KB 

Extended Memory * 

Advanced Values 

Installed O/S 

Secured Setup Configuration 

Reset Confirmation Data 

Cache Memory 

Other 

No 

NO


Memory Cache 

Cache System BIOS 

Cache Video BIOS 

Cache Base 0‐512 k 

Cache Base 512K‐640 k 

Cache Extended Memory 

Cache A000‐AFFF 

Cache B000‐BFFF 

Cache C800‐CBFF 

Cache CC00‐CFFF 

Cache D000‐D3FF 


Cache D800‐DBFF 

Cache DC00‐DFFF 

Cache E000‐E3FF 



Cache EC00‐EFFF 

PS/2 Port 

USB Port 2 

I/O Device Configuration 

Enabled 

Write Protect 

Write Protect 

Write Back 

Write Back 

Write Back 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Write Protect 

Write Protect 

Write Protect 

Write Protect 

Touchscreen 

Auto 

Serial Port A 

Enabled 

Base I/O Address/IRQ 3F8/IRQ 4 

Powered Port 

Auto 

Serial Port B 

Enabled 

Base I/O Address/IRQ 2F8/IRQ 3


Parallel Port 

Mode 

Enabled 

ECP 

Base I/O Address 378 

Interrupt IRQ 7 

DMA Channel DMA 1 

Fdc on Lpt 

Floppy Disk Controller 

Serial Port C 

Mode 

Base I/O Address 

Disabled 

Disabled 

Enabled 

Normal 

3E8 


Powered Port 

Note: Must be set to On for the 

7401‐4xxx with Pin Pad 

Serial Port D 


Auto 

Enabled 

2E8 


Mode 

Disk‐On‐Chip Address 

MSR Address 

MSR Interrupt 6 

System Monitors 

+12 V Status * 

+ 2.5 V Status * 

+ 5 V Status * 

CPU Temperature * 

RS‐232 

CE00‐CFFF 

CC00‐CDFF


System Temperature * 

Vcc Status * 

Vcore Status * 

Vlcd Status * 

Vtt Status * 

Multiple ROM Menu 

Parallel CD‐ROM Boot 

On‐board Intel SLP 

On‐board Intel LAN 

On‐board Intel PXE 

Lucent WaveLAN ROM 

WaveLAN PXE ROM 

Selectable ROM 7 










Beep Error Codes 

Large Disk Access Mode 

Local Bus IDE Adapter 

Advanced Chip Set Control 

Disabled 

Disabled 

Enabled 

Enabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Off 

DOS 

Both


Graphics Aperture 

Enable memory gap 

ECC Config 

SERR signal condition 

Default Primary Video Adapter 

PCI/PNP UMB Resource Exclusion 

C800 ‐ CBFF 

CC00 – CFFF 

D000 – D3FF 

D400 – D7FF 

D800 – DBFF 

DC00 ‐ DFFF 

PCI/PNP IRQ Resource Exclusion 

IRQ 3 

IRQ 4 

IRQ 5 

IRQ 7 

IRQ 9 

IRQ 10 

IRQ 11 

PCI/IRQ line 1 




Boot-Time Diagnostic Screen 

QuickBoot Mode 

64 MB 

Disabled 

Disabled 

Multip0le bit 

AGP 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Reserved 

Available 

Available 

Auto Select 

Auto Select 

Auto Select 

Auto Select 

Disabled 

Enabled


Continuous POST 

Boot menu retry 

Allow Warm Boot 

Legacy USB Support 

Disabled 

Keyboard 

Disabled 

Disabled 

Security Values 

Supervisor Password Is 

User Password Is 

Set Supervisor Password 

Set User Password 

Diskette Access 

Fixed Disk Boot Sector 

Password on Boot 

Clear 

Clear 

Press Enter 

Press Enter 

Supervisor 

Normal 

Disabled 

Power Values 

Power Savings 

Standby Timeout 

Auto Suspend Timeout 

IDE Drive 0 Monitoring 




PCI Bus Monitoring 

Video Power State Control 

Disabled 

Off 

Off 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Auto 

Boot Values 

Hard Drive


CD-ROM 

Removable Devices 

IBA 4.0.22 Slot 0070 

Exit Values 

Exit Saving Changes 

Exit Discarding Changes 

Load Setup Defaults 

Discard Changes 

Save Changes 

Press Enter 

Press Enter 

Press Enter 

Press Enter 

Press Enter


Interrupts (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) 

The following table lists the default settings. To resolve any conflicts, 

refer to the notes that follow the table. 

IRQ 

System Resource 

NMI I/O channel check 

0 Reserved, interval timer 

1 Reserved, keyboard buffer full 

2 Reserved, cascade interrupt 

3 Communications port (COM 2) or Port B 

4 Communications port (COM 1) or Port A 

5 Communications port (COM 3) or Port C 

6 MSR 

7 Parallel port 1 

8 Real time clock 

9 System monitor 

10 Audio, LAN 

11 Communications port (COM 4) or Port D 

12 PS/2 compatible mouse port 

13 Math coprocessor 

14 On‐board IDE 

15 Secondary IDE 

The Mouse uses IRQ 12 and so does the Touch Screen. Since the Touch 

Screen serves as a mouse, it cannot be freed up unless you donʹt want 

to use either. The Audio and LAN share IRQ 10, and since these are 

PCI IRQs, they can move around depending on what is available in the 

system.


Memory Map (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) 

The following table details the memory map for 7401‐22xx/35xx/45xx 

terminals BIOS Version 2.2.1.x (Pentium III/Celeron processors). The 

ESCD area from ED000‐EDFFF is not available for use as an Upper 

Memory Block (UMB) by memory managers. The area from E0000‐ 

EBFFF is currently not used by the BIOS and is available for use as UMB 

by memory managers. Parts of this area may be used by future versions 

of the BIOS to add increased functionality. 

Address Range (hex) Size Description 

FECFF000‐FECFF01B 27 

LAN PXE ROM 

100000‐10000000 255 MB Extended memory 

F0000‐FFFFF 64 kB System BIOS 

EE000‐EFFFF 8 kB Main BIOS (available as UMB) 

ED000‐EDFFF 4 kB ESCD (plug and play configuration 

area) 

EC000‐ECFFF 4 kB OEM (available as UMB) 

E0000‐EBFFF 48 kB BIOS Reserved (currently available 

as UMB) 

D0000‐DFFFF 64 kB Available HI DOS memory 

CE000‐CFFFF 8 kB Flash Disk (optional) 

CC000‐CDFFF 8 kB NCR Trigantor MSR (optional) 

C0000‐CBFFF 48 kB Onboard video BIOS 

A0000‐BFFFF 128 kB Reserved for video memory 

9FC00‐9FFFF 1 kB Extended BIOS Data (moveable by 

QEMM, 386MAX) 

80000‐9FBFF 127 kB Extended conventional 

00000‐7FFFF 512 kB Conventional


BIOS Default CMOS Values (7401-26xx/46xx BIOS Version 2.3.x.x) 

The following are the default CMOS values for the ACPI BIOS on the 

Summa II processor boards in the 7401‐26xx and 46xx terminals. 



installed 

Main Values 

Note: An asterisk (*) indicates a variable value based on system 

specification. 

System Time 

System Date 



Primary Master * 

Type 

Total Sectors * 

Maximum Capacity * 



(variable) 

(variable) 

Disabled 

Disabled 

Auto 

16 Sectors 

Enabled 




Primary Slave 

Type 


Disabled 

None 

Auto 

Disabled



Disabled 


Transfer Mode 

Standard 


Disabled 

Secondary Master 

CD‐ROM 

Type 

Auto 


Disabled 


Disabled 




Secondary Slave 

None 

Type 

Auto 


Disabled 


Disabled 


Transfer Mode 

Standard 


Disabled 

System Memory 

640 KB 

Extended Memory * 


Installed O/S 

Secured Setup Configuration 

Reset Confirmation Data 

Other 

No 

No


Cache Memory 

Memory Cache 

Cache System BIOS 

Cache Video BIOS 

Cache Base 0‐512 k 

Cache Base 512K‐640 k 

Cache Extended Memory 

Cache A000‐AFFF 

Cache B000‐BFFF 

Cache C800‐CBFF 

Cache CC00‐CFFF 



Cache D800‐DBFF 

Cache DC00‐DFFF 



Cache EC00‐EFFF 

PS/2 Port 

USB Port 2 


Enabled 

Write Protect 

Write Protect 

Write Back 

Write Back 

Write Back 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Write Protect 

Write Protect 

Write Protect 

Touchscreen 

Auto 

Serial Port A 

Enabled 

Base I/O Address/IRQ 3F8/IRQ 4 

Powered Port 

Auto 

Serial Port B 

Enabled 

Base I/O Address/IRQ 2F8/IRQ 3


Parallel Port 

Mode 

Enabled 

ECP 

Base I/O Address 378 


DMA Channel DMA 1 

Fdc on Lpt 

Floppy Disk Controller 

Serial Port C 

Mode 


Disabled 

Disabled 

Enabled 

Normal 

3E8 


Powered Port 

Note: Must be set to On for the 

7401‐4xxx with Pin Pad 

Serial Port D 


Auto 

Enabled 

2E8 


Mode 

Disk‐On‐Chip Address 

MSR Address 

MSR Interrupt 6 

System Monitors 

+12 V Status * 

+ 2.5 V Status * 

+ 5 V Status * 

CPU Temperature * 

RS‐232 

CE00‐CFFF 

CC00‐CDFF


System Temperature * 

Vcc Status * 

Vcore Status * 

Vlcd Status * 

Vtt Status * 

Multiple ROM Menu 

Parallel CD‐ROM Boot 

On‐board Intel SLP 

On‐board Intel LAN 

On‐board Intel PXE 

Lucent WaveLAN ROM 

WaveLAN PXE ROM 











Beep Error Codes 


Local Bus IDE Adapter 

Advanced Chip Set Control 

Disabled 

Disabled 

Enabled 

Enabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Off 

DOS 

Both


Graphics Aperture 

Enable memory gap 

ECC Config 

SERR signal condition 

Default Primary Video Adapter 

Speedstep Mode 

PCI/PNP UMB Resource Exclusion 

C800 ‐ CBFF 

CC00 – CFFF 

D000 – D3FF 

D400 – D7FF 

D800 – DBFF 

DC00 ‐ DFFF 

PCI/PNP IRQ Resource Exclusion 

IRQ 3 

IRQ 4 

IRQ 5 

IRQ 7 

IRQ 9 

IRQ 10 

IRQ 11 





Boot-Time Diagnostic Screen 

64 MB 

Disabled 

Disabled 

Multip0le bit 

AGP 

Enabled 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Available 

Reserved 

Available 

Available 

Auto Select 

Auto Select 

Auto Select 

Auto Select 

Disabled


QuickBoot Mode 


Boot menu retry 

Allow Warm Boot 

Speaker Volume 

Legacy USB Support 

Enabled 

Disabled 

Keyboard 

Disabled 

Soft 

Disabled 

Security Values 

Supervisor Password Is 

User Password Is 

Set Supervisor Password 

Set User Password 

Diskette Access 

Fixed Disk Boot Sector 

Password on Boot 

Clear 

Clear 

Press Enter 

Press Enter 

Supervisor 

Normal 

Disabled 

Power Values 

Power Savings 








Video Power State Control 

Disabled 

Off 

Off 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Auto


Boot Values 

IBA 4.0.22 Slot 0070 

Hard Drive 

CD-ROM 

Removable Devices 

Exit Values 

Exit Saving Changes 

Exit Discarding Changes 

Load Setup Defaults 

Discard Changes 

Save Changes 

Press Enter 

Press Enter 

Press Enter 

Press Enter 

Press Enter


Interrupts (7401-26xx/46xx BIOS Version 2.3.x.x) 

The following table lists the default settings. To resolve any conflicts, 

refer to the notes that follow the table. 

IRQ 


NMI I/O channel check 

0 Reserved, interval timer 

1 Reserved, keyboard buffer full 

2 Reserved, cascade interrupt 

3 Communications port (COM 2) or Port B 

4 Communications port (COM 1) or Port A 

5 Communications port (COM 3) or Port C 

6 MSR 

7 Parallel port 1 

8 Real time clock 

9 System monitor 

10 Audio, LAN 

11 Communications port (COM 4) or Port D 

12 PS/2 compatible mouse port 

13 Math coprocessor 

14 On‐board IDE 

15 Secondary IDE 

The Mouse uses IRQ 12 and so does the Touch Screen. Since the Touch 

Screen serves as a mouse, it cannot be freed up unless you donʹt want 

to use either. The Audio and LAN share IRQ 10, and since these are 

PCI IRQs, they can move around depending on what is available in the 

system.


Memory Map (7401-26xx/46xx BIOS Version 2.3.x.x) 

The following table details the memory map for 7401‐26xx/46xx 

terminals BIOS Version 2.3.1.2 (Pentium III/Celeron processors with 

ACPI). The ESCD area from ED000‐EDFFF is not available for use as an 

Upper Memory Block (UMB) by memory managers. The area from 

E0000‐EBFFF is currently not used by the BIOS and is available for use as 

UMB by memory managers. Parts of this area may be used by future 

versions of the BIOS to add increased functionality. 



LAN PXE ROM 





area) 



as UMB) 




C0000‐CBFFF 48 kB Onboard video BIOS 

A0000‐BFFFF 128 kB Reserved for video memory 


QEMM, 386MAX) 




BIOS Default CMOS Values (7401-21xx/31xx BIOS Version 1.5.0.4 - 

Discontinued) 

The following are the BIOS default CMOS values for the terminal. 



installed 

Main Values 

System Time 

System Date 



IDE Primary Master 

(variable) 

(variable) 

144 MV/1.25 MV, 3 ½ʺ 

Disabled 

Type 

[Auto] 

Cylinders 4191 

Heads 16 

Sectors/Track 63 

Maximum Capacity 2163 MB 

Multi‐Sector Transfers 16 Sectors 

LBA Mode Control Enabled 


Transfer Mode Fast PIO 4 

Ultra DMA Mode Disabled 

IDE Primary Slave 

Type 

None


IDE Secondary Master 

Type 

IDE Secondary Slave 

Type 

Memory Cache 

Cache System BIOS area 

Cache Video BIOS area 

System Memory 

Extended Memory 

Power Savings 



Fixed Disk 

Video 






Boot sequence 

1. LANDesk ® Service 

Agent II 

2. Hard Drive 


None 

None 

Enabled 

Enabled 

Disabled 

640 kB 

31744 kB 

Disabled 

Off 

Off 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled 

Disabled




Local Bus IDE adapter 

Serial port A 

Serial port B 

Mode 

Parallel port 

Mode 

Floppy disk controller 

Disk-On-Chip Address 

MSR Address 

Plug and Play 

Reset Configuration Data 

PS/2 Mouse 


Secured Setup Configurations 

Primary 

Auto 

Auto 

Normal 

Auto 

Bi‐directional 

Disabled 

Disabled 

Disabled 

No 

No 

Auto 

DOS 

No 

PCI Configuration 

ISA Graphics Device Installed 

PCI/PNP ISA UMB Region Exclusion 

No 

Available (all)


Interrupts (7401-21xx/31xx BIOS Version 1.5.0.4 - Discontinued) 

The following table lists the default settings. 

IRQ 


NMI I/O Channel Check 

0 Reserved, Interval Timer 

1 Reserved, Keyboard buffer full 

2 Reserved, Cascade interrupt 

3 Serial Port 2 

4 Serial Port 1 

5 User available 

6 Reserved, Floppy 

7 Parallel Port 1 

8 Real Time Clock 

9 NCR Motion, Thermal interrupt 

10 LAN 

11 Windows Sound System/USB 

12 Touch Screen 

13 Reserved, Math coprocessor 

14 On‐board IDE (available if IDE is disabled) 

15 MSR


Memory Map (7401-21xx/31xx BIOS Version 1.5.0.4 - 

Discontinued) 

The following table details the memory map for the 7401‐21xx/21xx 

terminals BIOS Version 1.5.0.4 (Pentium processor). The ESCD area 

from ED000‐EDFFF is not available for use as an Upper Memory Block 

(UMB) by memory managers. The area from E0000‐EBFFF is currently 

not used by the BIOS and is available for use as UMB by memory 

managers. Parts of this area may be used by future versions of the BIOS 

to add increased functionality. 



LAN PXE ROM 










C8000‐CBFFF 16 kB Available HI DOS memory 

A0000‐C7FFF 160 kB Video memory and BIOS 




Chapter 6: Operating System Recovery 

Introduction 

This chapter discusses procedures how to recover the Operating System 

using the integrated or parallel CD‐ROM drive. The software is 

distributed on bootable CD‐ROM media. The drivers necessary to run 

the CD‐ROM are temporarily installed during boot. 

It is also possible to perform a BIOS update using a network connection. 

Refer to the NCR FitClient Software Userʹs Guide for information about 

that procedure. 

Prerequisites 

The following are required on the 7401 to perform an OS recovery using 

a CD: 

• Bootable CD‐ROM drive 

− Integrated 7401‐F058/F059 

− External 2336‐K007 (Parallel CD‐ROM – Series 5 or Series 6) 

• The terminal BIOS must be 1.02.00.00 or greater. 

− MicroSolutions BackPack CD‐ROM Series 6 requires BIOS 

2.1.1.1 or greater 

• Keyboard 

When performing an OS recovery from a larger source image (larger 

disk) to a smaller destination disk you must use the special procedure 

described in the OS Recovery from a Larger Disk Image section that 

follows.

6-2 Chapter 6: Operating System Recovery 

7401-22xx/35xx Prerequisite 

On terminals equipped with Pentium III/Celeron processors you must 

release memory resources to permit CD‐ROM access. Refer to the Setup 

chapter and make the following changes to the BIOS settings (Setup 

Utility). 

• Reset BIOS to Default settings 

• Set the On‐Board Intel PXE to Disabled 

External CD-ROM 

If you do not have an integrated CD‐ROM drive, connect the external 

CD‐ROM as follows. 

1. Connect the external CD‐ROM (2336‐K007) drive to the parallel port 

on the terminal. 

2. Connect the opposite end of the CD‐ROM cable (end with the 

power connector pigtail) to the CD‐ROM drive parallel connector. 

Parallel Connector 

Power 

Connector 


18250

Chapter 6: Operating System Recovery 6-3 

Updating Procedures 

1. Apply power to the terminal so the CD‐ROM drive can be opened. 

2. Insert the CD that contains the operating system image. 

7401 Model Software CD LPINs 

Win2000 WinXPe WinNT Win98 

7401‐21xx, 31xx Not Supported Not Supported D370‐0433‐0100 D370‐0444‐0100 * 

7401‐22xx, 25xx, 

32xx, 35xx 

D370‐0504‐0100 D370‐0485‐0100 D370‐0483‐0100 D370‐0481‐0100 * 

7401‐26xx D370‐0484‐0100 D370‐0567‐0100 D370‐0483‐0100 Not Supported 

7401‐45xx D370‐0554‐0100 Not Supported D370‐0553‐0100 Not Supported 

7401‐46xx D370‐0484‐0100 D370‐0567‐0100 D370‐0553‐0100 Not Supported 

* Support for Windows 98 has been discontinued. 

3. Boot the terminal. 

4. Press F2 at the screen prompt to enter the Setup Utility. 

5. In the Advanced menu, select I/O Device Configuration. 

6. Verify that LPT 1 Mode is set to ECP. 

7. Go back to the Advanced menu, select Multiple ROM Menu. 

8. Set the Parallel CD-ROM Boot to Enabled. 

9. Exit Setup and Save Changes. 

As the terminal reboots, you should see a message during boot 

indicating that the CD‐ROM has been recognized: 

Micro Solutions BACKPACK CD-ROM v0.3 

. . . 

Booting from BACKPACK CD 

Starting MS-DOS


10. Follow the DOS screen prompts. After each entry you are asked to 

confirm your input. You can use 1 or y for Yes, 2 or n for No. 

11. Enter whether or not you want to perform Disk verification. 

(Answering Yes takes twice as long, but is recommended.) 

If Yes is selected: 

• The Ghost software verifies write operations and handles bad 

FAT clusters. 

• The Ghost error file (GHOST.ERR) is displayed before rebooting 

If No is selected: 

• The Ghost error file is displayed before rebooting only if Ghost 

aborts. 

Caution: If the error file is displayed, the batch file pauses for 

user input before rebooting. You may use Ctrl‐C to cancel out of 

the batch file if you want to see the error file again, but nothing 

should be done that writes to the hard disk before rebooting. 

GHOST.ERR is on the RAM disk and is lost on reboot. 

12. Select which type of recovery you want to perform from the next 

menu (normally option #1). 

1) Redo entire disk with the first partition the same size. 

2) Redo the first OS partition. 

3) Redo the second OS partition. 

The Ghost software then begins the disk recovery from the CD. It 

displays a progress bar and gives you an estimate how long the 

process should take. 

When the recovery process is completed, the client hard disk is 

restored to its preinstalled condition, as originally received from the 

factory. 

13. At the completion of the recovery process remove the CD and press 

Enter to reboot the terminal.


14. Enter Setup when the terminal reboots and reset the Parallel CD- 

ROM Boot to Disabled. 



and starts the software installation. This installation also installs most of 

the additional software and drivers that are included in the disk image. 

Complete the installation as follows. 














1. Click the Admin button to login as Administrator. 



window. 



environment.







10. Open the Control Panel or use the TouchWare Icon on the desktop 

and run the MicroTouch screen calibration. 













8. Open the Control Panel and run the MicroTouch screen calibration. 

Completing the OS Installation (Win98) – (Discontinued) 





1. When the terminal boots it enters the Windows setup routine.




follows: 

a) The terminal starts the Add New Hardware Wizard. 

b) For each device found, permit Windows to search for new 


c) After each driver is installed you are asked to reboot. Answer 

No. 





4. In the Control Panel, run the MicroTouch screen calibration.


Gold Disk Contents 

This section describes the contents of each of the Gold Disk Images, 

including all the additions and changes that were made on top of the 

generic operating system. 

For each operating system, NCR strongly recommends that the drivers 

placed in the c:\install directory be left there for the purposes of 

servicing and maintaining the system. If you are using the information 

in this section to build your own operating system image and not using 

NCRʹs provided OS Recovery image as a base image, then we 

recommend that all installed drivers be placed in a similar 

c:\install directory for support. 

Microsoft Operating System License Agreements 

When purchasing a workstation or kiosk preloaded with a Microsoft 

operating system, the application provider must follow certain license 

agreement guidelines. Listed below are some of the major points of 

Microsoft’s “Embedded Software” agreement, which currently covers 

DOS, Win 3.11, Windows 95, Windows 98, Windows NT, Windows 

2000, and Windows XPe. 

• The end user application should not permit the user (typically a 

cashier) to exit the application so that they may be able to browse 

the operating system desktop, explorer, or other Microsoft 

operating system user interface elements. This does not apply to 

servicing, upgrading, or diagnosing problems for the workstation 

by services or field engineers. This restriction is meant to ensure 

that the end user is only permitted to navigate within the confines 

of the end user’s application under normal operating conditions. 

• The NCR OS Recovery image can only be used to recover or update 

systems with licenses procured from NCR.


Operating System Restrictions 

The following section describes restrictions for operating systems used 

with the 7401 terminal. 

Standby and Hibernate Mode Restriction 

When using a 7401 terminal without a keyboard or mouse, the 

Windows 2000, Windows XP PRO, and Windows XP Embedded OS 

Standby Mode and Hibernate Mode should be avoided. These two modes 

place the hardware in a low power state that requires an interrupt to 

restart the processor. 

The Windows 2000 and Windows XP Embedded Gold Disk Images 

disable Hibernate Mode and Standby Mode on the 7454 terminal. These 

two modes should not be used without a keyboard or mouse. 

NCR 7401-22xx/25xx/32xx/35xx Win2000 Operating System Recovery 

Software (Version 02.03.00.01) 

(LPIN: D370‐0504‐0100) 

This product should only be used on 7401 terminals with a Microsoft 

Windows 2000 license. 

7401‐22xx/25xx/32xx/35xx Windows 2000 Operating System Recovery 

Software provides the means of restoring the operating system to the 

hard disk of a 7401 terminal. The bootstrap program (di_intel.bsd) and 

disk recovery boot image (di_intel.bid) are downloaded to the target 

terminal over the network and restore the hard disk to the preinstalled 

state as shipped from the factory. The following software is installed: 

• Microsoft Windows 2000 Professional with Service Pack 2 

• Microsoft Internet Explorer 5.5 (version 5.50.4134.0600) 

• SMI Lynx EM/EM+ Video driver (version 5.0.2195.178) 

• SoundFusion Audio driver (version 5.12.01.3041)


• Intel 82559 Ethernet LAN drivers (version 5.0.67.0) 

• MicroTouch driver (version 5.62) 

• NCRSYSM driver (version 2,02,01,002) 

• Windows Installer (version 1.1) 

The following drivers are not installed automatically, but can be 

installed from their respective locations: 

• Backpack CD‐ROM (3.02) C:\Install\Drivers\CDRom 

• Edgeport USB (1.15.02) C:\Install\Drivers\USB 

Configures the following settings/revisions: 

• Preinstalls W2K to include the Product ID Number (PID) 

• Places the Gold Drive Part Number, Date Created, LPIN, and 

Release in Registry under: 

HKey-Local_Machine\Software\NCR\Gold Drive 

• Runs Sysprep, using sysprep.inf and sysprep.bat, so that the mini 

installation will run on initial boot with the following parameters: 

− Skip EULA 

− Automatically include PID 

• Establishes a FAT32 primary system partition that fills the entire 

drive 

• Includes necessary OS cab files in C:\Install 

• Installs SP1 and SP2 

• Installs SMI Control Panel 

• Installs Intel Proset utility 

• Enables APM 

• Sets ʹAPM monitor shutoffʹ to ʹNeverʹ 

• Enables PME (in Intel Proset utility) set to ʹHardware Defaultʹ 

• Enables DMA 

• Sets color to 16 bit


NCR 7401-26xx/46xx Win2000 Operating System Recovery Software 

(Version 02.05.00.02) 

(LPIN: D370‐0484‐0100) 



7401‐26xx/46xx Windows 2000 Operating System Recovery Software 

provides the means of restoring the operating system to the hard disk of 

a 7401 terminal that has a Summa II processor board with ACPI BIOS. 

The bootstrap program (di_intel.bsd) and disk recovery boot image 

(di_intel.bid) are downloaded to the target terminal over the network 

and restore the hard disk to the preinstalled state as shipped from the 

factory. The following software is installed: 


• Microsoft Security Rollup Package (W2KSRP1) 

• Microsoft Internet Explorer 6.0 SP1 (6.0.2800.1106 SP1) 

• SMI Lynx 3DM/3DM+ Video driver (version 5.0.2195.178) 

• ESS Allegro Audio (5.12.1.1167) 


• MicroTouch driver (version 5.63 SR3) 

• NCRSYSM installed (3.0.4.12) – Minimum required for ACPI 

support 


• ATX Printer driver (1.03)





• Magtec MCR (1.01.07) C:\Install\Drivers\MCR 

• USB Camera (2.15) C:\Install\Drivers\Camera 

• Edgeport USB (2.15) C:\Install\Drivers\USB 








− 

Automatically include PID 


drive 


• Installs SMI Control Panel (4.3.5) 



• Enables DMA (DMACheck.exe provided in C:\Install) 

• Sets Resolution to 800x600, color to High 

• Makes PinPad testing folder available in C:\Install\Drivers\PinPad 

• Replaces the standard EULA with the NCR‐specific EULA 

• Installs MS SNMP, set to Manual


• Addresses hotplug keyboard issue, registry values added: 

KLM\System\CurrentControlSet\Services\i8042prt\Parameters 

• Value: Headless 

• Type: REG_DWORD 

• Data: 0x1 

• Runs TerminalCheck.exe in Run registry to determine correct 

hardware platform (otherwise it will shut down) 

• Hides MS splash screen by adding /noguiboot parameter to boot.ini


NCR 7401-45xx Win2000 Operating System Recovery Software 

(Version 02.04.00.02) 

(LPIN: D370‐0554‐0100) 



7401‐45xx Windows 2000 Operating System Recovery Software 


a 7401 terminal. The bootstrap program (di_intel.bsd) and disk 

recovery boot image (di_intel.bid) are downloaded to the target 





• SMI Lynx EM/EM+ Video driver (version 5.0.2195.178) 

• SoundFusion Audio driver (version 5.12.01.3041) 



• NCRSYSM installed (3.0.1.9) 


• ATX Printer installed (1.05) 

• MagTec magnetic card reader installed (1.01.07) 

• Sun JVM installed (1.3.1_01)













− 



drive 


• Installs SP1 and SP2 

• Installs SMI Control Panel 


• Enables APM 

• Sets APM monitor shutoffʹ to ‘Never’ 



• Sets color to 16 bit 


• Changes audio hardware acceleration from ‘standard’ to ‘emulation 

only’



NCR 7401-22xx/25xx/32xx/35xx WinXPe Operating System Recovery 


(LPIN: D370‐0485‐0100) 


Windows XPe license. 

7401‐22xx/25xx/32xx/35xx Windows XPe Operating System Recovery 


hard disk of a 7401 POS terminal. The bootstrap program (di_intel.bsd) 

and disk recovery boot image (di_intel.bid) are downloaded to the 

target terminal over the network and restore the hard disk to the 

preinstalled state as shipped from the factory. This enables installation 

of the following software: 

• Microsoft Windows XPe w/ SP1 

• SMI Lynx 3DM/3DM+ Video driver (6.13.10.227) 

• Intel 82559 Ethernet LAN drivers (6.01.03.0000) 

• NCRSYSM driver (3.0.4.12) 

• MicroTouch drivers (5.64) 


installed from their respective locations (Readme files exist in these 

locations, as well): 

• Backpack CD‐ROM (4.0.100.1190) C:\Install\Drivers\CDRom 


• Inside Out Networks 

Watchport/V Camera (2.20) 

C:\Install\Drivers\Camera


Furthermore, the following settings/revisions have been configured: 

• Preinstalled XPe to include the Product ID Number (PID) 

• Placed the Gold Drive Part Number, Date Created, LPIN, and 


HKey‐Local_Machine\Software\NCR\Gold Drive 

• Established a NFTS primary system partition that fills the entire 

drive 

• Included necessary OS cab files in C:\Install 

• Installed SMI Control Panel (4.2.2) 

• Installed Intel Proset utility 

• Set virtual memory to 128 

• Enabled APM 

• Set ‘APM monitor shutoff’ to ‘Never’ 

• Set ‘Enable PME’ (in Intel Proset utility) to ‘Hardware Default’ 

• Set color to 24 bit 

• Added SetResolution.exe to RunOnce registry. 

• Added NCR‐specific EULA.


NCR 7401-26xx/46xx WinXPe Operating System Recovery Software 

(Version 02.05.00.01) 

(LPIN: D370‐0567‐0100) 


Windows XPe license. 

7401‐26xx/46xx Windows XPe Operating System Recovery Software 


a 7401 POS terminal. The bootstrap program (di_intel.bsd) and disk 



state as shipped from the factory. This enables installation of the 

following software: 

• Microsoft Windows XPe w/ SP1 

• SMI Lynx 3DM/3DM+ Video driver (6.13.10.227) 



• MicroTouch drivers (5.64) 

• Edgeport USB driver (2.20) 

• Practical Automation ATX 38 Printer driver (V1.04) 




• Backpack CD‐ROM (4.0.100.1190) C:\Install\Drivers\CDRom 

• HyperCom available (V4.9.0) C:\Install\Drivers\HperCom 

• Inside Out Networks 

Watchport/V Camera (2.20) 

C:\Install\Drivers\Camera 

• Magtec MCR (1.01.07) C:\Install\Drivers\MagTek


Furthermore, the following settings/revisions have been configured: 

• Preinstalled XPe to include the Product ID Number (PID) 

• Placed the Gold Drive Part Number, Date Created, LPIN, and 


HKey‐Local_Machine\Software\NCR\Gold Drive 

• Established a NFTS primary system partition that fills the entire 

drive 

• Included necessary OS cab files in C:\Install 

• Installed SMI Control Panel (4.2.2) 

• Installed Intel Proset utility 

• Set virtual memory to 128 

• Enabled APM 

• Set ‘APM monitor shutoff’ to ‘Never’ 

• Set ‘Enable PME’ (in Intel Proset utility) to ‘Hardware Default’ 

• Set color to 24 bit 

• Added SetResolution.exe to RunOnce registry. 

• Added NCR‐specific EULA.


NCR 7401-/22xx/25xx/26xx/32xx/35xx NT Operating System 

Recovery Software (Version 02.05.00.02) 

(LPIN: D370‐0483‐0100) 


Windows NT Workstation 4.0 license. 

7401‐22xx/25xx/26xx/32xx/35xx NT Operating System Recovery 


hard disk of a 7401 terminal that has either a Summa or Summa II 

processor board. The bootstrap program (di_intel.bsd) and disk 




• Microsoft Windows NT Workstation 4.0 with Service Pack 6a 


• MicroTouch drivers (5.63 SR3) 

• SMI Lynx 3DM Video driver (4.00.1381.0178) 

• SoundFusion Audio driver (4.01.2086) 




• Windows Installer (2.0) 





• USB Camera (2.15) C:\Install\Drivers\Camera 

Configures the following settings/revisions:


• Preinstalls NT to include the Product ID Number (PID) 




• Runs Sysprep (so that the mini installation will run on initial boot) 

with the following parameters: 

− 


• Host.cmd set in RunOnce to update the registry 

• Establishes a 2gb FAT16 primary system partition 

• Establishes a secondary NTFS partition that fills the remainder of 

the drive 


• Makes SP6a folder available in C:\Install (installed) 



• ʹEnable PMEʹ (in Intel Proset utility) set to ʹHardware Defaultʹ 


• Installs MS SNMP, set to Manual 

• Disables SoundFusion Audio drivers in Devices Startup 

• Disables ESS Audio Drivers 



• Runs EnableAudioDriver.exe in Run registry to enable the 

appropriate sound driver (SoundFusion or ESS) 


• Hides MS splash screen by adding /noguiboot parameter to boot.ini 

• Mutes Volume Line‐In


NCR 7401-21xx/31xx NT Operating System Recovery Software 

(Version 01.04.01.00) 

(LPIN: D370‐0433‐0100) 

Installs the following software: 

• Microsoft Windows NT Workstation 4.0 with Service Pack 4a. 

Service Pack 6 included (but not installed) on the disk 

• Microsoft Internet Explorer 5.0 

• MicroTouch TouchWare Version 5.4 for Mouse Port software 

• Chips & Technologies 69000 Video driver 

• CrystalWare Audio driver 

• Intel EtherExpress software 

• Intel PIIX Bus Master IDE drivers 

• M‐Systems Disk‐On‐Chip 2000 driver (not installed) available 

• Backpack CD‐ROM drivers (not installed) available 


• Enables the NT Dump settings to: 

− 

− 

− 

− 

send an administrative alert 

write dump to file 

overwrite existing file 

auto reboot after dump 

• Mutes the Volume Line‐In 

• Changes event log to overwrite events as needed for the Application 

Type event logs 

• Changes the Windows Scroll Bar Size from 16 to 18 pixels for easier 

Touch response


• Sysprep.inf answer file created to: 

− Skip EULA 

− Preinstall the Product ID Number (PID) 


Version in Registry under: 


• Windows Installer (Version 1.1) installed 

• Removes the following key from the registry (as a current COM9 

issue workaround): 

Hkey_Local_Machine\System\CurrentControlSet\Servic 

es\Serial\Parameters\ Serial 10999 

• Changes page file size to 139‐256


NCR 7401-4xxx NT Operating System Recovery Software 

(Version 02.05.00.02) 

(LPIN: D370‐0553‐0100) 


Windows NT Workstation 4.0 license. 

The 7401‐4xxx NT Operating System Recovery Software provides the 

means of restoring the operating system to the hard disk of a 7401‐45xx 

terminal that has a Summa processor board or s 7401‐46xx terminal that 

has Summa II processor board. The bootstrap program (di_intel.bsd) 

and disk recovery boot image (di_intel.bid) are downloaded to the 

target terminal over the network and restore the hard disk to the 

preinstalled state as shipped from the factory. The following software is 

installed: 

• Microsoft Windows NT Workstation 4.0 with Service Pack 6a 


• SMI Lynx 3DM Video (4.00.1381.0178) 

• SoundFusion Audio (4.01.2086) 


• Intel 82559 Ethernet LAN (5.00.66.0000) 

• NCRSYSM (3.0.4.12) 

• Windows Installer (2.0) 

• MicroTouch (5.63 SR3) 

• ATX Printer (1.05) 





• Magtec MCR ((1.01.07) C:\Install\Drivers\Magtec 

• USB Camera (2.15) C:\Install\Drivers\Camera



• Preinstalls NT to include the Product ID Number (PID) 




• Runs Sysprep (so that the mini installation will run on initial boot) 

with the following parameters: 

− 


• Host.cmd set in RunOnce to update the registry 

• Establishes a 2gb FAT16 primary system partition 

• Establishes a secondary NTFS partition that fills the remainder of 

the drive 


• Makes SP6a folder available in C:\Install (installed) 



• ʹEnable PMEʹ (in Intel Proset utility) set to ʹHardware Defaultʹ 


• Replaces the standard EULA with the NCR‐specific EULA. 

• Installs MS SNMP, set to Manual 

• Disables SoundFusion Audio drivers in Devices Startup 

• Disables ESS Audio drivers 



• Runs EnableAudioDriver.exe in Run registry to enable the 

appropriate sound driver (SoundFusion or ESS) 


• Hides MS splash screen by adding /noguiboot parameter to boot.ini 

• Starts SerMouse device so trackball works properly


NCR 7401-22xx/25xx/32xx/35xx Win98 Operating System Recovery 


(LPIN: D370‐0481‐0100) 

Support for Windows 98 has been discontinued. This product should only 

be used on 7401 terminals with a Microsoft Windows 98 license. 

7401 22xx/25xx/32xx/35xx Win98 Operating System Recovery Software 


a 7401 terminal. The bootstrap program (di_intel.bsd) and disk 




• Microsoft Windows 98 Second Edition 



• SMI Lynx 3DM Video driver (version 4.12.01.0034) 

• SoundFusion Audio driver (version 4.12.01.0034) 


• NCRSYSM driver (version 2.01.01.004) 








• Preinstalls Win98 to include the Product ID Number (PID)





• Adds Userinfo.exe to Start Menu to capture User Name, User 

Organization, Computer Name, and Workgroup (once the user has 

entered this information, userinfo will remove itself from the Start 

Menu) 


drive 


• Installs Intel Proset Utility 

• Applies a Microsoft hotfix to replace usbhub.sys version 4.10.2222 

with 4.10.2223; this executable has been placed in 

C:\Install\Drivers\USB\Hotfix 


• Disables DSound Acceleration and Sensaura/EAX in the 

SoundFusion control panel 

• Disables game device and joystick 

• Sets to High Color 


• Mutes the Volume Line‐In


NCR 7401-21xx/31xx Win98 Operating System Recovery Software 

(Version 01.01.00.00) 

(LPIN: D370‐0444‐0100) 

Support for Windows 98 has been discontinued. 

Installs the following software: 

• Microsoft Windows 98 Second Edition 

• Microsoft Internet Explorer 5.0 

• MicroTouch TouchWare Version 5.4 for Mouse Port software 

• Chips & Technologies 69000 Video driver 

• Crystal Audio driver 

• Intel 8255x‐based PCI Ethernet Adapter 

• Intel PIIX Bus Master IDE drivers 

• Windows Installer (Version 1.1) 

• Backpack CD‐ROM drivers available (not installed) 


• Mutes the Volume Line‐In 


Version in Registry under: 

HKey-Local_Machine\Software\NCR\Gold Drive


OS Recovery from a Larger Disk Image 

The following procedure should be used to restore an Operating 

System when the destination disk is smaller than the source image (i.e. 

OS Recovery was made on a 10 GB source disk, but is being recovered 

on a 4.3 GB drive). 

1. Boot the system. 

You should see a message during boot indicating that the CD‐ROM 

has been recognized: 


. . . 


Starting MS-DOS 

2. Follow the DOS screen prompts. After each entry, you are asked to 

confirm your input. You can use 1 or y for Yes, 2 or n for No. 

3. Enter No at the Disk verification question. 

4. Select which type of recovery you want to perform from the next 

menu (normally option #1). 

1) Redo entire disk with the first partition the same size. 

2) Redo the first OS partition. 

3) Redo the second OS partition. 

5. At the Press any key to continue dialog box, press [CTRL]-C to abort 

the process. When asked Terminate batch job? 

Answer Y. 

6. From the command prompt, change to drive Z, which is the location 

of the Ghost software (CD‐ROM drive). 

7. Run the Ghost command. 

Ghost.exe 

8. Press Enter.


9. Select Local → Disk → From Image and press Enter. 

10. The directory that Ghost is now looking in should be Z: (if not, 

switch to Z). Select the File name to load image from file 

(nnnnnnn.gho) and press Enter. 

11. Select the Local destination drive and press Enter. 

12. Set the sizes of the primary and secondary partitions as follows. 

O/S Primary Partition/ Format Secondary Partition Size 

DOS 2 GB/FAT16 2 GB/FAT16 

Win95 2 GB/FAT16 Fill remainder as FAT 32 

WinNT 2 GB/FAT16 Fill remainder as NTFS 

Win98 Single FAT 32 partition N/A 

Win2000 Single FAT 32 partition N/A 

WinXPe Single NTFS partition N/A 

In order to do this you may need to clear the amount from the 

second partition. 

13. Press Enter. 

14. If you are recovering from Win9x, it is likely that the second 

partition will be too small for FAT32. If so, a dialog is displayed 

Converting partition from FAT32 to FAT, proceed? 

Choose Yes. 

15. At the next dialog box, 

Proceed with disk load? Destination drive will be 

permanently overwritten, 

Choose Yes to start the recovery process.

Chapter 7: BIOS Updating Procedures 

Introduction 

The terminalʹs BIOS can be updated using a parallel CD‐ROM drive 

and software available on bootable CD‐ROM media. The drivers 

necessary to run the CD‐ROM are temporarily installed during boot. 

This chapter describes this procedure. 

It is also possible to perform a BIOS update using a network 

connection. Refer to the NCR FitClient Software Userʹs Guide for 

information about that procedure. 

Crisis Recovery 

In the event the BIOS becomes corrupt, such as the result of a power 

failure during the BIOS Update procedure, you can use the method 

discussed later in this chapter in the BIOS Crisis Recovery section to 

recover the BIOS. 

Prerequisites 

The following are required on the 7401 in order to perform a BIOS 

update using a CD. 

• Bootable CD‐ROM drive 

− Integrated 7401‐F058/F059 

− External 2336‐K007 (Parallel CD‐ROM – Series 5 or Series 6) 

• The terminal BIOS must be 1.02.00.00 or greater. 

− MicroSolutions BackPack CD‐ROM Series 6 requires BIOS 

2.1.1.1 or greater 

• Keyboard 

• NCR BIOS and BIOS Update Software 

(LPIN: A370‐0022‐0100)

7-2 Chapter 7: BIOS Updating Procedures 

Updating Procedures 

External CD-ROM 

If you do not have an integrated CD‐ROM drive, connect the Backpack 

External CD‐ROM as follows. 

1. Connect the external CD‐ROM (2336‐K007) drive to the parallel 

port on the terminal. 

2. Connect the power connector to the CD‐ROM drive. 


Power 

Connector 


18250

Chapter 7: BIOS Updating Procedures 7-3 

3. Apply power to the terminal so the CD‐ROM drive can be opened. 

4. Insert the BIOS update CD. 

NCR BIOS and BIOS Update Software 

LPIN: A370‐0022‐0100 

5. Boot the terminal. 

6. Press F2 at the screen prompt to enter the Setup Utility. 

7. In the Advanced menu, select I/O Device Configuration. 

8. Verify that LPT 1 Mode is set to ECP. 

9. Go back to the Advanced menu, select Multiple ROM Menu. 

10. Set the Parallel CD-ROM Boot to Enabled. 


As the terminal reboots, you should see a message during boot 

indicating that the CD‐ROM has been recognized: 


. . . 


Starting MS-DOS 

12. Follow the screen prompts on the client to update the BIOS. You 

can select two methods to run the update program. 

• Automatic BIOS Update – update process runs unattended 

Note: You will see a prompt for terminal model and serial 

number information if the program detects invalid information 

in the current BIOS, or if you are replacing the Processor Board, 

in which case there is not model/serial number information in 

the BIOS. 

Important: Model/Serial Number is mandatory for FitClient 

operation. 

• Interactive BIOS Update – permits you to input/replace the 

model/serial number information that is stored in the BIOS.


Note: Model/Serial number data that is currently stored in the 

BIOS is displayed during power up. 

13. When you get the green window, this indicates a successful update. 

14. Remove the CD. 

15. Press any key to reboot. 

16. Enter Setup when the terminal reboots and load the Setup 

Defaults (Exit Menu). 

17. From the Advanced menu, select Reset Configuration Data and 

then use the space bar to change the selection to Yes. 


19. Remove the CD during reboot for the OS to begin. When system is 

restored, reset the BIOS to normal defaults.


BIOS Crisis Recovery 

The procedures below provide a way to restore the BIOS resulting 

from a non‐recoverable condition. 

Note: Use this BIOS crisis recovery procedure only for a 

NON‐RECOVERABLE BIOS failure. A non‐recoverable BIOS state 

typically results from power loss during a flash BIOS update process. 

This is a rare occurrence and should not be confused with other 

hardware errors that cause a no video state. This procedure is not 

intended to be used for changing or upgrading an operational BIOS. 

Required Hardware 

Part Number Part Name Use 

PC with at serial port 

497‐0408349 Cable, 9‐Pin Female to 9‐Pin 

Female RS232 

Download BIOS 

PC to terminal 

connection 

497‐0411000 Cable, Parallel Interface 7401 parallel port to 

Dongle connection 

497‐0413418 Parallel Dongle Forces BIOS recovery 

497‐0414184 POS Connector Board 7401 parallel port 

(not required if 

already present) 

Required Software 

Acquire the following software from NCR. 

NCR 74xx BIOS and BIOS Update Software 

LPIN: A370‐0022‐0100, Release 3.0 or later


Recovery Procedures 

1. Connect the Parallel I/F Cable to the parallel (Customer Display) 

connector on the terminal. 

COM1 Parallel 

19518 

2. Connect the two machines with the RS‐232 cable. Use COM Port 1 

on both machines (COM1 is next to the USB ports on the terminal). 

RS-232 Cable 

NCR 7401 

3. Connect the Parallel Dongle to the Parallel I/F Cable. 

PC 

19519 

Parallel 

Dongle 

25-pin 

D-Shell 

Receptacle 

497-0411000 

28-pin 

Sub-Miniature 

D-Plug 

Parallel 

Port 

4. Boot the PC in the DOS mode with CD‐ROM support. 

Note: The PC must be running in the DOS mode (not in a 

Windows DOS box) for the software to operate correctly. 

16992


5. Insert the BIOS update CD into the PC. 

NCR BIOS and BIOS Update Software 

LPIN: A370‐0022‐0100 


7. On the PC, change directory to the CD‐ROM drive. 

E: [Enter] 

8. Enter the update command: 

EMBflash [Enter] 

9. Select the number for the 7401 terminal from the menu list: 

1) 7454 

2) 7401 

3) 7452 

4) 7453 

5) 7455 

6) 7460 

7) 7451 

8) 7456 

2 [Enter] 

A blue screen displays as the program runs, showing the program 

progress, followed by a green screen, indicating a successful load. 

PhoenixPhlash Status 

Flash memory has been successfully programmed 

PRESS ANY KEY TO EXIT 

19502 

The Class/Model/Serial # information is deleted using the Crisis 

Recovery procedure. Use the normal BIOS update procedures, as 

discussed earlier in this chapter, to restore the information.


Cable/Connector Pin-Out Information 

Parallel Dongle 

25-Pin D-shell Receptacle 

(Viewed from wiring side) 

13 12 11 10 9 8 7 6 5 4 3 2 1 

25 24 23 22 21 20 19 18 17 16 15 14 

19513 

RS-232 Cable 

P1 

P2 

5 

9 

1 

6 

9-Pin 

D-shell 

Receptacle 

1 

1 

9-Pin 

D-shell 

Receptacle 

5 

9 

1 

6 

2 

2 

3 

3 

4 

4 

5 

5 

6 

6 

7 

7 

8 

8 

P1 

P2 

19512

Chapter 8: NCR 7401 7890/7892 Scanner 

Differences 

Introduction 

The 7401 integrated scanner module is a modified NCR 7890 

Presentation Scanner or a NCR 7892 Bi‐Modal Presentation Scanner; 

however, there are a few differences to be aware of. 

1. The 7401 Scanner does not have its own integrated motion detector, 

as does the NCR 7890 and NCR 7892 Scanners. 

2. The Scanner Programming Tags should only be used to set 7401 

Scanner factory defaults. Modify additional settings using the NCR 

OPOS Programming Sequence function. 

3. The defaults used with the 7401 Scanner are different from the 

standard NCR 7890 and NCR 7892 defaults. 

Application developers who are integrating the 7401 Scanner should 

obtain a copy of the following documents: 

• NCR 7890 Presentation Scanner Userʹs Guide (BD20‐0901‐A) 

• NCR 7892 Bi‐Modal Presentation Scanner User Guide (B005‐0000‐1192) 

• NCR Scanner/Scale Interface Programmerʹs Guide (BD20‐1074‐A) 

• NCR Scanner Programming Tags (BST0‐2121‐74) 

These documents are available on the Information Products Publishing 

(IPP) web site at http://www.info.ncr.com/.

8-2 Chapter 8: NCR 7401 7890/7892 Scanner Differences 

Starting the 7401 Scanner Motor and Laser 

The NCR 7890 and NCR 7892 Scanners have a built‐in detector that 

senses when an object is in front of the unit. When an object is detected, 

it turns the laser and motor on so it can scan. This detector is provided 

so the scanner can be put into a low‐power‐consumption state when 

the unit is not in use, permitting the scanner to last longer and use less 

power. 

The 7401 Scanner does not have a detector, but it does turn off the 

motor and laser after a programmable period of time called the Active 

Time. This period of time is from when the motor and laser are first 

started until they are automatically turned off. The Active Time is set 

by default to 20 seconds for the 7890 and 7892 Scanner; to 30 seconds 

for the 7401 Scanner. 

NCR OPOS and the FitClient platform handle the lack of an integrated 

motion detector by using the 7401ʹs motion detector located under the 

LCD screen. The NCR OPOS driver receives information (events) from 

the motion detector on the front of the 7401 to determine when the 

scanner should be started. 

Note: This detector, although good at detecting someone walking up 

to the 7401, may not detect someone who has been standing in front of 

the 7401 for a while and then presenting an item below the 7401 

Scanner for reading.

Chapter 8: NCR 7401 7890/7892 Scanner Differences 8-3 

After the Active Time period expires, if the NCR OPOS scanner driver 

does not get another motion event, the motor and laser are turned off. 

If a motion event is received during the Active Time period, the motor 

and laser will continue to run and the timer is restarted. The 

application using NCR OPOS should keep track of the motion 

detection events (and the time since the last event) to ensure that the 

scanner is running when the application is requesting scanner input. If 

no motion events are received before the Active Time period expires, 

and a transaction is still active, the application must either restart the 

scanner or perform some other recovery procedure, such as asking the 

customer if they still want the same service performed. These 

procedures should be well designed and tested so that the customer is 

not attempting to scan an item when the motor and laser are off. 

The motion events are documented in the NCR OPOS Online Help file 

that comes with the NCR OPOS software. The help file is also available 

on the IPP web site (search for a Title containing OPOS). Use of the 

motion detector without using the NCR OPOS drivers is not 

recommended and is currently not documented. 

If the application is not using NCR OPOS, it must prepare the scanner 

to read using the Enable Scanner command and the Start Scanner 

command sequences. These commands are the same as the 7890 and 

7892 commands as documented in the NCR Scanner/Scale Interface 

Programmer’s Guide. 

Once the Start Command is successfully issued, the motor and laser are 

turned on for the Active Time period. The application should keep 

track of the time so that at the end of the Active Time period, the Start 

command is re‐issued or some other procedure is performed to 

continue the transaction. As noted in the OPOS paragraph above, the 

design of these procedures should be carefully considered to limit 

customer frustration.


Programming the 7401 Scanner Using Programming Tags 

Obtain the following Scanner Programming Tags (BST0‐2121‐74): 

• Programming Mode 

• Hex 3 

• Hex 0 

• Hex 7 

• Save and Reset 

• Default 

1. Power cycle the 7401 terminal. 

2. Listen for the Scanner power‐up tone. Immediately scan the 

Default Scanner Programming Tag. 

Note: If a keyboard is attached, the Pause key may be pressed to 

delay terminal restart until scanner testing is complete. Terminal 

restart can be resumed by pressing any key. 

3. Listen closely to the scanner beep sequence returned from scanning 

the Default Programming Tag. 

4. If four (4) short and three (3) long beeps are heard, the scanner is 

programmed with 7401 default settings and no further action is 

necessary. If beeps returned are something other than four (4) short 

and three (3) long, proceed to step 5. 

5. Scan the Scanner Programming Tags in the following order: 

‐ Programming Mode 

‐ Hex 3 

‐ Hex 0 

‐ Hex 7 

‐ Save and Reset 

6. Scan the Default tag again to verify correct 7401 scanner setting of 

four (4) short followed by three (3) long beeps.

Chapter 8: NCR 7401 7890/7892 Scanner Differences 8-5 

Programming the 7401 Scanner Through the RS-232 Interface 

As with the 7890 and 7892, the 7401 Scanner can be programmed 

through the RS‐232 interface. The 7890, 7892, and 7401 Scanners have a 

Program command (33h 45h) which permits you to send the tag 

information through the communications port (COM1 on the 7401). 

Send the same sequences that would be input using the tags. See the 

NCR Scanner/Scale Interface Programmerʹs Guide for more information. 

The Disable command must be sent to the scanner before the Program 

command is sent. 

The default for the message format is the same for the 7401 Scanner as 

it is for the 7890 and 7892 Scanners. There is no Start sentinel, and no 

BCC is used. The command is issued followed by the End sentinel 

which is an ETX (End of Text) character (03h). For example, the Start 

command is issued as 33h 38h 03h or ASCII: 3 8 ETX.


7401 Scanner Default Settings 

The 7401 Scanner is set up in manufacturing using an additional string 

of commands to change some of the default settings that are provided 

with the 7890 and 7892 scanners. Refer to the 7890 and 7892 documents 

for the complete list of defaults. 

The defaults specifically programmed for the 7401 Scanner are listed 

below. These defaults are different from the 7890 and 7892 defaults. 

Hex Command 

ASCII 

Command 

Command Description 

31h, 30h, 35h, 1, 0, 5 Select RS‐232 

protocol 

Comments 

The 7401 Scanner can 

only be used on an 

RS‐232 connection. 

31h, 34h, 30h, 1, 4, 0 Disable Code 39 Enable with 1, 4, A, 1 

31h, 35h, 30h, 1, 5, 0 Disable Interleaved 

2 of 5 

Enable with 1, 5, A, 1 

31h, 37h, 30h, 1, 7, 0 Disable Code 128 Enable with 1, 7, A, 1 

31h, 31h, 30h, 1, 1, 0 Disable Good Read 

Tone 

31h, 32h, 43h, 35h 1, 2, C, 5 30 Second Active 

Time 

Enable with 1, 1, A, 1 

Other times can be 

programmed; see the 

7890 programming 

books.

Appendix A: Cables 

7401 Cables 

Corporate ID Part Number Description 

1416‐C041‐0030 497‐0008623 Ethernet 10/100BaseT 

1416‐C266‐0040 497‐0407943 9‐pin female to 9‐pin female RS‐232 

1416‐C266‐0152 497‐0409379 7193 RS‐232 50 foot 9‐pin female to 9‐pin 

female 

1416‐C320‐0030 006‐8601011 Printer Power, SEV, straight receptacle 

1416‐C321‐0030 006‐8601012 Printer Power, UK, straight receptacle 

1416‐C322‐0030 006‐8601019 Printer Power, Australian, straight 

receptacle 

1416‐C323‐0030 006‐8601010 Printer Power, International, straight 

receptacle 

1416‐C325‐0030 006‐1009037 Printer Power, US, straight receptacle 

1416‐C337‐0010 497‐0407427 RS‐232 interface, integrated 

1416‐C337‐0040 497‐0407429 RS‐232 interface, remote 

1416‐C337‐0152 497‐0407430 RS‐232 interface 50 foot 

1416‐C359‐0007 497‐0408349 9‐pin female to 9‐pin female RS‐232 (27ʺ) 

1416‐C373‐0080 497‐0409432 25 foot cable 

1416‐C374‐0040 497‐0409433 14 foot cable 

1416‐C408‐0030 230‐0113955 Power, SEV, right angle receptacle 

1416‐C409‐0030 230‐0113956 Power, UK rectangular, right angle 

receptacle

A-2 Appendix A: Cables 

Corporate ID Part Number Description 

1416‐C411‐0030 006‐1012224 Power, international, right angle 

receptacle 

1416‐C417‐0040 497‐0411815 Printer extender, 9‐pin female to 25‐pin 

female 

1416‐C418‐0040 497‐0411816 Printer extender, 25‐pin male to 25‐pin 

female 

1416‐C419‐0030 250‐0023191 Power, 120 V twist lock, right angle 

receptacle 

1416‐C464‐0006 497‐0413011 CD‐ROM 

1416‐C472‐0006 497‐0411000 Parallel interface 

1416‐C528‐0010 497‐0415949 USB, 1 meter 

1416‐C528‐0040 497‐0415950 USB, 4 meter

Appendix B: Feature Kits 

7401 Kits 

Below is a comprehensive list of the optional hardware Feature Kits 

that can be installed in the customer environment. Kit installation 

instructions (for those requiring instruction) are available on the 

Information Products web sites. 

• NCR Intranet: http://inforetail.atlantaga.ncr.com 

• Internet: http://www.info.ncr.com 

To locate the installation guides on these sites: 

1. Select General Search. 

2. Select the Kit Instructions icon. 

3. In the Kit Title field, enter the Kit Title. 

Example: MSR 

or 

In the Kit Number field, enter the Kit Number. 

Example: 7401‐K103 

4. Select Search 

The file can be viewed online by left‐mouse clicking on the pub 

title, or if you prefer to download the entire file you can rightmouse 

click on the title then select the Save Target as... option. 

If you aren’t sure of the title of number you can display all kits 

associated with a terminal product class by: 

1. In the Class drop‐down list, select the Class of the terminal. 

Example: 7401

B-2 Appendix B: Feature Kits 

2. Select Search. 

Kit Number Part Number Description 

2336‐K001‐V001 497‐0411988 Ethernet to RS‐232 port server 

2336‐K007‐V001 497‐0413163 External CD‐ROM 

2336‐K008‐V001 497‐0413014 USB to RS‐232 port server 

2336‐K012‐V001 497‐0413710 USB to RS‐232 2‐port server 

2336‐K016‐V001 230‐0145388 Hand‐held scanner (12 V power) 

2336‐K019‐V001 497‐0417069 Mouse, RS‐232 

2336‐K020‐V001 006‐8603087 Keyboard with trackball 

2336‐K021‐V001 006‐8603088 Serial to mouse adapter for 

keyboard with trackball 

2336‐K033‐V001 497‐0417357 Modem ‐ PCMCIA 56 kB 

2336‐K037‐V001 497‐0419664 Pedestal Kit ‐ Wide keyboard Tray 

2336‐K051‐V001 497‐0422195 7401 Printer Blank 

2336‐K052‐V001 497‐0422194 7401 Floor Standing Pedestal 

2336‐K100‐V001 497‐0421335 Keyboard, Black, 83‐key, compact 

w/trackball 

2336‐K101‐V001 497‐0421339 PS/2 to Serial Adapter 

2336‐K206‐V001 

2336‐K207‐V001 

Swedish/Finnish Rugged Keyboard 

Italian Rugged Keyboard 

2337‐K010‐V001 497‐0417702 Bravo 4‐label printer (US cord, 

without label peeler) 

2337‐K011‐V001 497‐0417703 Bravo 4‐label printer (US cord, 

with label peeler)

Appendix B: Feature Kits B-3 


2337‐K012‐V001 497‐0417705 Bravo 4‐label printer (EC cord, 


2337‐K013‐V001 497‐0417708 Bravo 4‐label printer (EC cord, 

with label peeler) 

2337‐K014‐V001 497‐0417709 Bravo 4‐label printer (UK cord, 


2337‐K015‐V001 497‐0417710 Bravo 4‐label printer (UK cord, 

with label peeler) 

2756‐K121‐V001 497‐0409421 Domestic power supply 

2756‐K122‐V001 497‐0409434 Y‐cable adapter (mouse/keypad) 

2756‐K124‐V001 497‐0409422 International power supply 

5945‐K010‐V002 497‐0414162 Cable – 4 M RS‐232 (9‐pin D shell) 

5945‐K012‐V001 497‐0414163 Cable – 8 M RS‐232 (9‐pin D shell) 

5945‐K020‐V001 497‐0412046 Power supply (120 V, 60 Hz, 

US/Can) 

5945‐K025‐V001 497‐0412800 Power supply (220‐240 V, 50 Hz) 

5945‐K030‐V001 497‐0412047 Generic keyboard overlay 

5945‐K100‐V004 497‐0416165 Electronic payment terminal with 

2 track MSR 

5945‐K300‐V004 497‐0416166 Electronic payment terminal with 

3 track MSR 

5992‐K095‐V001 497‐0412211 Stylus 

5992‐K100‐V008 497‐0417677 Signature capture plus with 2 track 

MSR 

7156‐K270‐V001 497‐0408657 Switch button (20 pieces )



7156‐K280‐V001 497‐0408653 Slip table 

7156‐K301‐V002 497‐0408654 Power supply 

7156‐K309‐V001 

Mounting Bracket 

7156‐K330‐V002 497‐0408656 Power supply (w/US power cord) 

7158‐K301‐V001 497‐0411975 Power supply (55 W) 

7401‐K016‐V001 497‐0421022 600 MHz Celeron processor 

7401‐K023‐V001 497‐0413159 128 MB memory 

7401‐K024‐V001 497‐0414201 64 MB SDRAM service kit 

7401‐K025‐V001 497‐0414202 128 MB SDRAM service kit 

7401‐K030‐V001 497‐0412201 POS connector board 

7401‐K031‐V001 497‐0414185 Adapter board kit 

7401‐K040‐V001 497‐0420672 16 MB Flash Disk 

7401‐K050‐V001 497‐0419933 Standard capacity hard drive 

(10 GB) 

7401‐K051‐V001 497‐0413160 Large capacity hard drive (20 GB) 

7401‐K059‐V001 497‐0421025 Integrated CD‐ROM 

7401‐K060‐V001 497‐0412202 Dual PCMCIA port 

7401‐K070‐V001 497‐0416029 Dual RS‐232 (Pentium III only) 

7401‐K071‐V001 497‐0416030 S‐Video port 

7401‐K075‐V001 497‐0427095 USB Camera for 7401‐4xxx 

7401‐K103‐V001 497‐0425057 MSR, 3 Track ISO, Angled (Model 

45xx) 

7401‐K200‐V001 497‐0412200 High fidelity speaker module

Appendix B: Feature Kits B-5 


7401‐K201‐V001 497‐0420675 Hi fi speaker module w/IRDA 

7401‐K501‐V001 497‐0412157 Fixed‐angle to tilt mount conversion 

7401‐K502‐V001 497‐0420092 Kit ‐ Flush Mount 

7401‐K503‐V001 497‐0412158 Fixed‐angle mount 

7401‐K504‐V001 497‐0420102 Fixed‐angle mount w/Keyboard Port 

7401‐K505‐V001 

Fixed Angle Mount II 

7401‐K509‐V001 497‐0415774 Kit – Rear Cover for Fixed Angle 

Mount 

7401‐K512‐V001 497‐0428826 Fixed Angle Mount II with 7892 

Scanner 

7401‐K521‐V001 497‐0411711 Wall mount bracket 

(fixed‐angle mount) 

7401‐K522‐V001 497‐0411712 Table mount bracket 

(fixed‐angle mount) 

7401‐K523‐V001 497‐0412811 Wall mount (fixed‐angle 

mount/self‐service printer) 

7401‐K525‐V001 497‐0416031 Fixed‐angle mount with 7401‐K580 

printer 

7401‐K526‐V001 497‐0424762 Fixed‐angle mount with 7401‐K592 

printer (Black) 

7401‐K530‐V001 497‐0416032 Pole mount kit for 7401‐K525 

7401‐K533‐V001 497‐0411713 Wall mount bracket (tilt mount) 

7401‐K534‐V001 497‐0419085 Swivel mount bracket 

7401‐K535‐V001 497‐0421099 Countertop swivel mount bracket 

7401‐K536‐V001 497‐0420974 Fixed‐angle mount tilt bracket



7401‐K540‐V001 497‐0414186 Wall mount bracket with keyboard 

shelf 

7401‐K542‐V001 497‐0414279 Tilt mount bracket for keyboard 

shelf 

7401‐K543‐V001 497‐0417684 Wall mount bracket with keyboard 

shelf (wide) 

7401‐K580‐V001 497‐0420105 Self‐service printer (80 mm) 

Discontinued 

7401‐K582‐V001 497‐0420820 Self‐service printer (K582) 

7401‐K590‐V004 497‐0424497 Self‐service printer 

(80, 82.5, 114 mm) 

7454‐K101‐V002 497‐0412005 MSR 3 track ISO 

7454‐K102‐V001 497‐0412299 MSR JIS 2 track 

7455‐K026‐V001 497‐0423400 256 KB SDRAM Kit 

7949‐K033‐V001 497‐418574 Pedestal – Straight Base 

7949‐K034‐V001 497‐418575 Pedestal – Curved Base 

7949‐K035‐V001 497‐418576 Pedestal – No Printer Option

Index 

—1— 

12.1 inch LCD No‐Cabinet Feature, 3‐37 

15 inch LCD No‐Cabinet Feature, 3‐40 

—4— 

4055 Uninterruptible Power System 

(UPS), 3‐43, 4‐22 

—7— 

7401 Cables, A‐1 

7401 Kits, B‐1 

7401 Scanner Default Settings, 8‐6 

7401‐4xxx Model Numbers, 2‐2 

7401‐4xxx Printer 

Full page printer diagnostics and setup, 

4‐17 

Loading the paper, 4‐13 

Removing paper from the paper feed 

rolls, 4‐14 

Removing power from the printer, 4‐14 

Using the printer test and display 

panel, 4‐15 

—A— 

ACPI, 0‐38, 2‐22 

Advance Configuration Power Interface, 

0‐38, 2‐22 

Advanced Power Management, 0‐37 

Allocating interrupts, 5‐7 

APM, 0‐37 

Audio, 0‐28, 2‐13 

Auto‐Logon 

setting, 3‐49 

—B— 

BIOS Configuring a hard drive, 5‐5 

BIOS crisis recovery, 7‐5 

BIOS Default CMOS Values (7401‐ 

26xx/46xx BIOS), 5‐18 

BIOS Default CMOS Values (Pentium 

III/Celeron), 5‐8 

BIOS Default CMOS values (Pentium), 5‐ 

28 

BIOS Recovery 

crisis recovery procedures, 7‐5 

using CD‐ROM, 7‐1 

BIOS Setup 

Allocating interrupts, 5‐7 

Default factory settings, 5‐7 

Entering Setup with a keyboard, 5‐2 

Entering Setup without a keyboard, 5‐1 

How to select menu options, 5‐3

Index-2 

Setting boot options, 5‐6 

Setting memory cache, 5‐5 

Setting memory shadow, 5‐6 

Setting passrods, 5‐4 

Setting the date and time, 5‐3 

Boot options, setting, 5‐6 

—C— 

Cable connector identification, 3‐9, 4‐5 

Calibrating the Touch Screen, 4‐27 

Calibration from the BIOS, 4‐30 

Calibration Using Microcal (DOS), 4‐29 

Calibration Using MicroTouch 

(Windows), 4‐27 

Cash drawer 

Installation, 3‐16, 3‐17 

Cash Drawer Support, 0‐31 

CD‐ROM drive, 0‐52 

Clearing password, 5‐4 

Compact Flash, 0‐50, 2‐30 

Compatibility, 0‐54 

Completing the OS Installation 

(Win2000), 3‐46, 4‐24 

Completing the OS Installation (Win98), 

3‐48, 4‐26 

Completing the OS Installation (WinNT), 

3‐47, 4‐25 

Completing the OS Installation (WinXPe), 

3‐46, 4‐24 

Configuring 7401‐4xxx with U.K. 

keyboard, 4‐1 

Configuring a hard drive, 5‐5 

Configuring the Power Mon II® 

Software, 3‐45 

Country keyboards, 4‐6, 4‐8 

—D— 

Date and time, setting, 5‐3 

dual display implementation, 0‐35, 2‐19 

—E— 

EasyPoint 45 Pedestal, 2‐34 

Ethernet 10/100Base‐T, 0‐23, 2‐8 

—F— 


7454‐2xxx and 3xxx, 3‐46 

7454‐4xxx, 4‐24 

Flash disk interface, 0‐30, 2‐15 

FLASH memory implementation, 0‐36, 2‐ 

20 

Full page printer diagnostics and setup 

(7401‐4xxx printer), 4‐17 

—G— 

Gold Disk Contents, 6‐8 

Graphics subsystem, 0‐33, 2‐16 

—H— 

Hard disk drive, 0‐46, 2‐29 

Hard drive, configuring, 5‐5 

Hardware monitor, 0‐27, 2‐12 

Hardware options, 0‐16, 2‐4 

Installation 

—I—

Index-3 

7401‐4xxx peripherals, 4‐6 

Angled Magnetic Stripe Reader (MSR), 

4‐7 

Country Keyboards (7401‐F118), 4‐8 

Fixed‐Angle mount, 3‐5 

Tilt Mount, 3‐10 

Installing a 7401‐4xxx on a Table Mount, 

4‐18 

Installing a 7401‐4xxx on the EasyPoint 45 

Pedestal, 4‐21 

Installing the Power Mon II® Software, 3‐ 

44 

Installing the UPS, 3‐44 

Integrated CD‐ROM, 2‐29 

Internal speaker, 0‐47, 2‐30 

Interrupts (7401‐26xx/46xx BIOS), 5‐26 

Interrupts (Pentium III/Celeron), 5‐16 

Interrupts (Pentium), 5‐31 

Interrupts, allocating, 5‐7 

ISA interrupts, 5‐7 

—K— 

Kit Configuration Diagram, 0‐20 

—L— 

LAN status LEDs, 0‐49, 2‐32 

LCD adapter board, 0‐40, 2‐23 

LCD backlight inverter module, 0‐40, 2‐24 

—M— 

Magnetic stripe reader, 0‐29, 0‐33, 2‐14, 2‐ 

16 

Magnetic Stripe Reader, 2‐27 

Memory cache, setting, 5‐5 

Memory Map (7401‐26xx/46xx BIOS), 5‐ 

27 

Memory Map (Pentium III/Celeron), 5‐17 

Memory Map (Pentium), 5‐32 

Memory shadow, setting, 5‐6 

MicroTouch Touchscreen, 3‐56, 4‐27 

Migration 

retail applications, 0‐55 

retail peripherals, 0‐55 

retail systems, 0‐56 

Model number, 0‐12, 2‐2 

Model Numbers, 0‐14 

Motion sensor, 0‐47, 2‐31 

Motorized Card Reader, 2‐27 

Mounting a Fixed‐Angle Mount 

Terminal, 3‐21 

Mounting the terminal 

Tilt mount, 3‐33 

Wall mount, 3‐24, 3‐26 

Wall mount – core module, 3‐35 

MSR, 0‐29, 0‐33, 2‐14, 2‐16 

—N— 

NCR 7401/7890 or 7892 Scanner 

Differences, 8‐1 

—O— 

Operating System Recovery 

using CD‐ROM, 6‐1 

Operating System Restrictions, 6‐9 

Operator display 

Description, 0‐40, 2‐23

Index-4 

OS Recovery from a Larger Disk Image, 

6‐29 

—P— 

Password 

Clearing, 5‐4 

Password setup, 5‐4 

PCI expansion header, 0‐27, 2‐12 

Pentium III connectors, 0‐53 

Pin Pad, 2‐26 

Plug and Play, 0‐37, 2‐21 

POS connector board, 0‐47, 2‐30 

Features, 0‐16, 2‐3 

Power LED, 0‐33, 2‐16 

Power OK LED, 0‐48, 2‐32 

Power supply 

Description, 0‐49, 2‐32, 2‐33 

Power/status LED, 0‐48, 2‐31 

Printer Installation, 3‐13 

Printers, 0‐43 

Processor board 

Connector descriptions, 0‐30, 2‐15 

Features, 0‐15, 2‐3 


Description, 0‐21, 2‐7 

Processor/Chip Set, 0‐21, 2‐7 

Programming the 7401 Scanner 

Through the RS‐232 Interface, 8‐5 

Using Programming Tags, 8‐4 

—R— 

Removing paper from the paper feed 

rolls (7401‐4xxx printer), 4‐14 

Removing power from the printer (7401‐ 

4xxx printer), 4‐14 

Reset switch, 0‐46, 2‐29 

Resolutions supported, 0‐35, 2‐17 

Ruggedized Keyboard with Trackball, 2‐ 

26 

—S— 

Scanner module, 0‐50 

Secure Cabinet with Integrated Speakers, 

2‐25 

serial mouse 

installation, 3‐54 

Serial number, 0‐12, 2‐2 

Serial ports, 0‐26, 2‐11 

Setting 

Boot options, 5‐6 

Memory cache, 5‐5 

Memory shadow, 5‐6 

Setting time and date, 5‐3 

Setup utility, 0‐37, 2‐21 

Speaker module, 0‐50, 2‐33 

Standby and Hibernate Mode Restriction, 

6‐9 

Starting the 7401 Scanner Motor and 

Laser, 8‐2 

System Configuration Diagram, 0‐19, 2‐6 

—T— 

Terminal Components not Supported, 0‐ 

18, 2‐5 

TFT (thin film transistor), 0‐22 

Time and date, setting, 5‐3 

Touch screen controller, 0‐29, 2‐14

Index-5 

—U— 

U.K. Keyboard Configuration, 4‐1 

Universal serial bus, 0‐26, 2‐11 

USB RS‐232 port server, 0‐51 

Using the Full Page Printer, 4‐13 

Using the printer test and display panel 

(7401‐4xxx printer), 4‐15 

—V— 

Video subsystem, 0‐22, 2‐8 

—W— 

Wireless LAN communications, 0‐25, 2‐10

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